Underdog Fantasy

Director, IT

Underdog Fantasy

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 $185,000 - $210,000 per year

Job Level

Lead

Tech Stack

AzureERPITSMSpark

About the role

  • Set the vision, build the roadmap, and lead execution for IT infrastructure, enterprise applications, and internal systems — ensuring performance, scalability, and security
  • Oversee corporate network infrastructure, end-user computing, service desk, and endpoint security
  • Manage identity and access management platforms (Okta, AD) and endpoint management tools (Kandji, JumpCloud)
  • Lead ERP, HRIS (Workday), CRM, and other core business applications
  • Ensure systems are well-integrated, reliable, and aligned with business needs
  • Partner with Finance, People, Security, and other teams to optimize workflows and reporting
  • Drive high availability, incident response, and disaster recovery readiness in the Enterprise environment
  • Partner with Security on compliance, risk management, and data privacy requirements
  • Manage technology vendor relationships, contracts, renewals, and SLAs
  • Evaluate new solutions and negotiate for cost efficiency and innovation
  • Implement IT governance, ITSM best practices, and scalable support workflows
  • Establish and monitor KPIs for service delivery and system performance
  • Hire, coach, and develop IT and enterprise applications staff
  • Foster a culture of agility, service excellence, and continuous improvement

Requirements

  • 10+ years of progressive IT operations and enterprise applications experience in high-growth environments
  • 6+ years leading teams, with a track record of scaling IT capabilities in complex, fast-paced B2C or tech settings
  • Deep expertise with ERP, HRIS (Workday), identity platforms (Okta, Azure AD), and endpoint management (Kandji, JumpCloud or similar)
  • Strong understanding of SaaS heavy environments, integration architecture, and IT governance frameworks
  • Proven vendor management skills, including contract negotiation and performance management
  • Excellent leadership, communication, and stakeholder management abilities