Customer Service Representative
Sentry
Customer Service Representative – Translator
Sentry
full-time
Posted on:
Location Type: Hybrid
Location: Stevens Point • Illinois, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $15 - $21 per hour
Job Level
JuniorMid-Level
About the role
- Translate verbally phone conversations and rewrite documents in both English and Spanish
- Participate on phone calls between Sentry and Claimants
- Interpret various dialect meanings while translating verbally or in written form
- Provide translation services to all Sentry offices
- Translate a high volume of calls daily
- Provide a high quality of customer service for internal and external customers
Requirements
- Associate Degree or equivalent work experience
- 0-2 years of related work experience
- Excellent ability to speak, read and write fluently in English and Spanish
- Familiar with various dialect meanings in both English and Spanish
- Previous experience in the insurance field is desirable
- Ability to meet tight deadlines, maintain confidentiality and provide work direction
Benefits
- Flexibility through a scheduled Hybrid work model
- Equipment provided for home office
- Meal Subsidy available for associates who report to an office
- 401(K) plan with dollar-for-dollar match
- Tuition Reimbursement program
- Generous Paid-Time Off plan
- Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance
- Parental leave
- Health and Wellness benefits
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
translationinterpretationbilingual communicationdocument rewriting
Soft skills
customer serviceattention to detailtime managementconfidentiality
Certifications
Associate Degree
