Account Director, SMB
Bazaarvoice
Enterprise Account Executive
Semrush
full-time
Posted on:
Location Type: Office
Location: Boston • Massachusetts, Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for driving revenue growth through new customer acquisition, upselling and cross-selling, and renewals
- Work closely with Sales Development, Customer Success, and Marketing teams to identify and engage prospects and build strong relationships
- Drive revenue growth by generating new business, upselling and cross-selling, and renewals
- Manage the sales cycle from prospecting to close, including longer and more complex selling cycles with multiple stakeholders
- Deal with Legal/Finance/IT requirements during sales processes
- Manage and maintain a healthy pipeline of key customers and continuously find new opportunities
- Collaborate to develop and execute account plans
- Maintain strong relationships with existing customers and provide additional Semrush Solutions to optimize growth
- Meet KPIs including high-volume calls, minutes, demos, outreach and follow-up cadences
- Identify and close cross-sell/up-sell opportunities using Semrush products
- Deliver a value-based selling experience based on automation and customer behavior
- Accurately forecast monthly/quarterly sales and retention achievement to management
- Contribute feedback to the larger Semrush organization using analytical thinking, presentation, and problem-solving skills
- Identify best practices to refine the company’s lead generation playbook
- Travel recommended but not required
Requirements
- Responsible for driving revenue growth through new customer acquisition, upselling and cross-selling, and renewals
- Working closely with the Sales Development team, Customer Success team, and Marketing team to identify and engage prospects
- Manage the sales cycle from prospecting to close
- Comfortable with longer and more complex selling cycles with multiple stakeholders
- Dealing with Legal/Finance/IT requirements
- Maintain a healthy pipeline of key customers and find new opportunities
- Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans
- Maintain strong relationships with existing customers and understand their business needs
- KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalized cadences
- Identify and close cross-sell/up-sell opportunities using the Semrush suite of products
- Deliver a value-based selling experience based on automation and customer behavior
- Accurately forecast monthly/quarterly sales and retention achievement to management
- Strong analytical thinking, presentation, and problem-solving skills
Benefits
- Unlimited PTO
- Low cost medical, dental, and vision plans
- Life insurance
- Accidental death and dismemberment (AD&D) insurance
- Dependent Care Savings Accounts and Flexible Spending Accounts
- Health Saving Account
- Short-term and long-term Disability
- Employee Assistance Program
- Employee Resource Groups
- 401(k) plan
- Paid parental leave
- Relief Fund
- Travel coverage
- Corporate events
- Teambuilding
- Snacks, drinks at the office
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer acquisitionupsellingcross-sellingsales cycle managementpipeline managementaccount planningsales forecastinglead generationvalue-based sellingSemrush products
Soft skills
relationship buildinganalytical thinkingpresentation skillsproblem-solvingcollaborationcommunicationstrategic focusadaptabilitycustomer understandingstakeholder management
