SEK Security Ecosystem Knowledge

Manager

• Actuar como principal punto de contacto para clientes estratégicos
• Desarrollar relaciones sólidas y de largo plazo con stakeholders de distintos niveles organizacionales
• Liderar reuniones de seguimiento operativo, táctico y ejecutivo
• Comprender necesidades, expectativas y desafíos del cliente
• Garantizar altos niveles de satisfacción y promover una experiencia de servicio sobresaliente
• Gestionar riesgos, escalaciones y situaciones críticas de manera proactiva
• Garantizar la correcta entrega de los servicios contratados conforme a los SLA y KPI establecidos

Gerente de Servicios Junior

Recruitment

• Posting job openings and managing the talent database
• Supporting candidate screenings, interviews and group assessments
• Communicating with and tracking candidates throughout the selection process
• Scheduling and assisting with interviews
• Updating tracking controls and recruitment metrics
• Supporting the recruitment team's daily operations

Intern – Talent Acquisition, Recruitment & Selection

Analyst

• Serve as the Technical Focal Point (TFP) for assigned clients, managing technical communication, recurring alignments, and end-to-end handling of critical cases.
• Lead the full incident response lifecycle: triage, investigation, containment, root cause analysis, and remediation recommendations.
• Operate and investigate using SIEM platforms, performing log analysis, event correlation, threat hunting, and refinement of detection rules.
• Maintain and improve detection within XDR/EDR tools by tuning policies, reducing false positives, and mapping detection coverage.
• Document incidents, produce technical and executive reports, and present findings to clients clearly and concisely.
• Support junior analysts as a technical reference, contributing to the team's maturity and delivery quality.
• Identify detection gaps and propose continuous improvements aligned with frameworks such as MITRE ATT&CK.

Mid-level MDR Analyst – Technical Focal Point

Security Analyst

• Dedicated to the operation of monitoring and managed response (MSS/MDR)
• Monitor, triage, and investigate alerts and incidents in OT/ICS environments
• Conduct root cause analyses for events involving PLCs, HMIs, and RTUs
• Correlate OT events with IT telemetry
• Support the Detection Engineering team in building and refining use cases
• Maintain and evolve clients' OT asset inventories
• Participate in OT vulnerability management cycles
• Serve as the technical point of contact in meetings with industrial clients
• Produce technical and executive reports on investigations conducted

Senior/Mid-level MSS Analyst – OT/ICS Security

Sales

• Support the Sales Excellence team in variable compensation calculations
• Maintain and update commission calculators
• Reconcile performance data and sales targets
• Prepare results reports, dashboards, and presentations for managers and the commercial leadership of the LATAM operation

Intern – Sales Excellence

• Profesional con sólida experiencia en gestión de proyectos y entrega de servicios tecnológicos.
• Actuará como representante de SEK frente al cliente, articulando dimensiones técnica, operativa y comercial del servicio.
• Asegurando evolución alineada con la estrategia de ciberseguridad de la organización.

Gerente de Servicios Junior

Intern – Talent Acquisition, Recruitment & Selection

Mid-level MDR Analyst – Technical Focal Point

Senior/Mid-level MSS Analyst – OT/ICS Security

Intern – Sales Excellence

Senior Service Delivery Manager