SeatGeek

Full-stack Engineer

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Work across teams and discipline boundaries to develop the best product in our industry
• Own large areas of the payments stack, from design through operation, including reliability, cost, and performance outcomes
• Iterate and develop against our native payment processing solution, including growing usage across our US and EMEA client base
• Collaborate closely with Finance, Risk, and Product to define and deliver payment strategies

Senior Software Engineer, Payments

Accountant

• Own the full accounts payable lifecycle, including invoice intake, coding, approvals, payments, and vendor communication
• Review and code invoices accurately and timely with an accounting lens, ensuring proper expense classification, appropriate amortization of prepaid expenses, and coordination with the GL team on accruals and thresholds
• Maintain vendors,and purchase orders in our procure-to-pay system
• Drive continuous improvement: identify process gaps, propose improvements, implement workflow enhancements/automation, and improve documentation and training
• Actively leverage automation and AI-enabled tools to streamline invoice coding, reduce manual effort, and improve scalability of the accounts payable function
• Support the operational processing and release of client and seller payouts in our systems, while partnering with other teams responsible for calculation and reconciliation
• Take initiative on projects and communicate updates without needing constant follow-ups
• Follow established procedures while proactively recommending improvements when something can work better
• Serve as a friendly, approachable point of contact for vendors and internal teams
• Supervise and support a Senior Accounts Payable Specialist through day-to-day coaching, review of work, and prioritization, while remaining hands-on in processing and projects
• Monitor payment timing and adherence to payment terms, and support Finance in managing cash usage
• Partner with Accounting on month-end close support, audit requests, and ad-hoc reporting
• Contribute to the annual 1099 process
• Own unclaimed property tracking and reporting process

Senior Accountant, AP – Automation

Analyst

• Build innovative ways of working by developing AI agents that streamline workflows, derive insights and ensure cohesion across keywords, ads, and landing pages
• Analyze the impact of campaign changes and market dynamics on SEM channel performance, providing actionable insights that power future playbooks
• Utilize data feeds to create personalized ad experiences across thousands of campaigns that maximize relevance in search results
• Develop scalable systems that maximize event coverage on Google’s search results by translating SeatGeek’s internal catalog into campaign inputs
• Collaborate with our engineering and analytics teams on roadmaps and solutions that help drive profitable growth within the SEM channel
• Clearly communicate insights, strategic recommendations, and outcomes through concise, data-driven summaries

Technical SEM Analyst

Analytics Engineer

• Join a team of Analytics Engineers that will develop data pipelines and use SQL- and Python-based ETL frameworks to acquire, process, and deliver data to consumers around SeatGeek
• Communicate and collaborate with different stakeholders, like Data Scientists, Analysts, Data Platform Engineers, and Software Engineers to understand data use cases and product requirements for R&D teams
• Architect and thoroughly QA performant data models that enable analysis in a data warehouse setting
• Assist in triaging and debugging on-call requests in a rotational on-call schedule with the Analytics Engineering team
• Enable AI-assisted stakeholder data analysis by designing LLM-friendly DWH schemas, creating domain guides, and enforcing canonical naming conventions across all tables to be consumed by the AI agent
• Partner with Analytics leadership to develop a strategy around BI tooling to ensure stakeholders have easy access to usable data

Financial Planning and Analysis

• Support cash flow forecasting, balance sheet analysis, and working capital insights to ensure financial health and capital efficiency
• Serve as a strategic finance partner to business department leaders, helping translate business initiatives into financial outcomes and driving accountability against key performance targets
• Prepare executive-level reporting materials for senior leadership and investors, distilling complex financial data into clear, actionable insights
• Build reports, decks, and dashboards to support internal financial reporting and processes across the company
• Identify and implement process improvements to enhance forecasting accuracy, reporting efficiency, and data integrity across financial systems
• Partner with our Strategic Finance, Accounting, and Business Systems teams on ad hoc projects to improve financial reporting and data

Senior Financial Analyst

Support Engineer

• Receive, replicate, and analyze incoming software application support requests from clients through phone calls, chats, and emails in a high-pressure environment
• Accurately log all relevant information in the support ticket in the issue tracking software while making sure the case information stays up to date at all times
• Investigate software application issues using the available knowledge base, previous cases, and collaboration with other team members to resolve issues
• Adjust the priority of issues raised to the Product Support Team based on provided guidelines and move them accordingly to appropriate queues
• Escalate issues to 2nd level as necessary, providing steps to replicate, screenshots, and any additional relevant information such as log files (server traces)
• Oversee assigned support cases while tracking related development fixes/product requests and communicating with clients and other teams
• Through regular internal training workshops and self-learning, maintain an up-to-date working knowledge of SeatGeek products, including integrations with 3rd party products and hardware
• Test/validate software application issues and bugs in both production and lower environments and work with the development team for a resolution

Senior Software Engineer, Payments

Senior Accountant, AP – Automation

Technical SEM Analyst

Analytics Engineer

Senior Financial Analyst

Product Support Analyst