SeatGeek

Recruitment

• Lead and develop the recruiting team, providing clear goals, coaching, feedback, and career development for recruiters and recruiting operations
• Own recruiting strategy and operating rhythm across priority roles and business units, aligning hiring plans with headcount forecasts and company priorities
• Partner with senior leaders and hiring managers as a trusted advisor on hiring plans, role scoping, interview design, and tradeoffs between speed, quality, and cost
• Set and manage recruiting KPIs and SLAs (time-to-fill, pipeline health, onsite-to-offer, DEI representation, candidate experience, etc.), using data to diagnose issues and drive continuous improvement
• Elevate candidate experience and employer brand, ensuring every touchpoint reflects SeatGeek’s values and fan-first mindset
• Collaborate cross-functionally with People, Finance, and business leaders on workforce planning, headcount approvals, and quarterly/annual planning
• Own executive-level reporting and storytelling around recruiting performance, risks, and recommendations
• Champion DEI in hiring, partnering with leaders to build diverse slates, inclusive interview processes, and equitable decision-making
• Recruit for executive level searches and other key roles as needed

Director of Recruiting

Android Engineer

• Help define what mobile means for an entire industry
• Continuously improve the application architecture
• Own the development of new features, from conception, through design and development, to release
• Partner with, teach, and learn from other Android engineers and other teams
• Collaborate with our design team to set new standards for app beauty and usability on Android

Senior Mobile Engineer, Android

Customer Success Manager

• Serve as a strategic partner to clients, aligning SeatGeek’s technology with their business goals to drive revenue growth and deliver win/win solutions
• Identify and execute opportunities across product adoption, commercial improvement, and fan experience to improve client performance
• Lead business reviews, internal and external, and deliver insights that support renewals, adoption, and overall client success
• Leverage strong client relationships to generate advocacy through case studies, referrals, and industry exposure
• Manage daily communication, resolve issues, and build trust with a portfolio of clients, including complex accounts
• Travel to client events as needed (up to 25-30%) to support client engagement
• Analyze product usage, sales, and financial data using tools like Looker, Excel, Google Suite, and internal reporting tools to guide strategic decisions
• Quarterback internal projects, collaborating across departments to support client and team-wide requirements and influence roadmaps
• Contribute to internal planning efforts, including forecasting, onboarding, and scaling client success operations

Client Success Manager

Full-stack Engineer

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, build a many-sided marketplace, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Work across team and discipline boundaries to develop the best product in our industry

Director of Recruiting

Senior Mobile Engineer, Android

Client Success Manager

Software Engineer