SeatGeek

Financial Planning and Analysis

• Build and own core services that ingest PSP settlement and transactional data at scale, and translate it accurately into our general ledger and billing systems
• Design and deliver the infrastructure that turns bespoke monetization deal terms into configuration, replacing point solutions with durable, auditable systems
• Rapidly build and iterate tools to boost the quality and speed of interactions with our finance data, working AI-first by default
• Partner with product engineering teams across the business to shape how transactional and settlement data gets modeled and exposed at the source - pushing for the data contracts we need instead of reverse-engineering what's convenient upstream
• Communicate and collaborate with different stakeholders - Finance, Accounting, Data Scientists, Analysts, Data Platform Engineers, and Product - to institute best practices aimed at managing data quality
• Maintain a high standard of accuracy, completeness, and operational excellence across the platform, in a SOX controlled environment
• Create clear definitions and documentation of our data sources and systems, making ownership crystal clear

Senior Software Engineer, Finance Engineering

Platform Engineer

• Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably
• Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow
• Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions
• Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team
• Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek
• Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time
• Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health
• Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency
• Share context and learnings through documentation, design discussions, and collaboration across teams

Senior Software Engineer – Platform

Cloud Engineer

• Bring a software engineers’ mindset to SeatGeek’s unique scaling, workflow automation and resilience challenges
• Build and maintain tools that our developers use to observe their applications, and drive initiatives to increase our overall reliability
• Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across multiple regions
• Collaborate with other departments on how to run production systems and deployments with autonomy
• Support teams with expertise in the area of deployment, configuration, routing, monitoring and scalability in all parts of the stack
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Become a force multiplier by mentoring and leading the team around you
• Participate in an on-call schedule to help our customers experience more live

Senior Software Engineer, Cloud Platform

Product Marketing

• Craft differentiated, unified positioning, messaging, RTBs and go-to-market plans for our product solutions, with a prioritized focus on our enterprise audiences and their fans
• Develop a comprehensive understanding of product offerings for both clients and fans, a deep understanding of our client base and their core needs, our differentiators v. key competitors, and the biggest opportunities for us to grow
• Create programs and content that help our clients and their fans get the most value out of SeatGeek products
• Contribute to core sales and marketing assets such as pitch decks, case studies, one-pagers, and more
• Maintain strong relationships with XFN partners to both enhance their work and successfully complete your own, including Product, Marketing, Comms, Sales, Client Success, Analytics, and Finance
• Leverage competitive and customer insights to drive pricing and packaging for new and existing products

Product Marketing Lead

Product Manager

• Own the vision and strategy for SeatGeek’s native iOS and Android apps — from first open to post-event — creating a cohesive experience that earns a permanent place on fans’ home screens
• Build and execute a roadmap that drives repeat engagement: push notification strategy, personalized content surfaces, re-engagement flows, loyalty mechanics, and native platform capabilities like Live Activities, widgets, and app clips
• Alongside engineering, design, and data science counterparts, drive execution across a mix of fast iterative tests and larger differentiated bets that grow MAU, session frequency, and retention
• Use behavioral data, user research, and mobile platform insights to identify engagement gaps and design experiences that create habitual, high-frequency use
• Partner with marketing and CRM to align in-app experiences with owned-channel campaigns, ensuring push, email, and in-app touchpoints work as a cohesive system rather than isolated efforts
• Partner with marketing and ux to own SeatGeek's presence in the App Store and Google Play — store listing optimization, ASO keyword strategy, screenshot and preview creative, and ratings and review management — treating discoverability as a core growth lever alongside paid and owned channels
• Partner with analytics and engineering on release cadence and app health: track crash-free session rates and performance regressions, coordinate go/no-go decisions, and exercise feature flag and rollback discipline when a release needs to pause
• Stay ahead of the mobile platform curve — iOS and Android capabilities, HIG and Material Design guidelines, and how AI and on-device intelligence can create more personal, timely fan experiences
• Build and maintain strong relationships with internal stakeholders in marketing, partnerships, and operations — advocating for native experiences that compound engagement over time
• Evangelize the native mobile fan experience across the company: share learnings, celebrate wins, and connect native mobile strategy to broader business outcomes
• Provide mentorship to junior product team members and contribute to enhancing our product team culture and best practices

Lead Product Manager, Native Mobile

Engineering Manager

• Manage a team of cross-functional engineers (backend & frontend, multiple platforms)
• Work closely with Product to design and develop product enhancements and value for both fans and enterprise customers - including prioritization and planning cycles
• Guide the team to improve operational and engineering best practices to keep our development machine humming
• Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports
• Foster a dynamic, inclusive, and empowering environment where engineers are inspired to tackle complex challenges and accelerate their career growth
• Play an active role in our recruiting process, helping us to grow our engineering team in any way you can
• Perform code reviews and provide technical and design feedback to the team
• Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization

Engineering Manager, Attendance

• Manage a team of software and data engineers - who work AI-first by default
• Own the technical vision for SeatGeek’s core financial systems, tools (both custom + Saas) and integrations
• Ensure the financial automation stack reads from the right upstream tools / systems across the business seamlessly, adapt and translate that information into our general ledger and billing systems
• Rapidly build and iterate tools to boost the quality and speed of interactions with our finance data, building and leveraging deep cross functional partnerships with the broader engineering org
• Maintain a high standard of accuracy, completeness and operational excellence across the platform
• Define and deliver the go-forward architecture that allows SeatGeek’s financial automation stack to excel in a landscape increasingly transformed by agentic interactions and capabilities
• Perform code and architecture reviews, and provide technical and design feedback to the team
• Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports
• Select new and work with existing technology vendors when necessary. You constantly make build or buy decisions together with your team
• At times, roll up your sleeves to deliver features and iterate across the platform
• Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization
• Play an active role in our recruiting process, helping us grow our engineering team in any way you can

Senior Engineering Manager, Finance Engineering

Security Engineer

• Build and contribute to secure-by-default protections across the stack (cloud, CI/CD, applications, and endpoints) by creating paved roads and guardrails that make the secure path the easy path within your problem space
• Provide practical security guidance on new products and technologies, recommending secure-by-default patterns that fit into existing workflows
• Help secure SeatGeek's use of AI — from LLM-assisted development to AI-powered product features — by building guardrails and reviewing for risks like prompt injection, sensitive-data exposure, and insecure model and tool integrations
• Contribute to design reviews and threat modeling for high-impact features and services; surface risks early and help ensure mitigations are designed in
• Build security tooling that prevents issues at build/deploy time and helps automate detection and response in production
• Improve our detection and incident response capabilities — raise signal quality, tune detections, and implement automated responders that reduce manual toil and time to contain
• Partner with engineering and business teams on cross-functional security work: endpoint and device trust, identity and email protections, security awareness and training, vendor reviews and risk assessments, and supporting compliance efforts (e.g., PCI/SOX)
• Protect SeatGeek from abuse and bots at the edge and app layers through layered defenses and tuning
• Contribute to security incidents and tabletops, including writing incident reviews; help improve runbooks, processes, and stakeholder communications afterward
• Advocate for strong secure coding practices and contribute to a pragmatic, positive security culture across your team and partner teams

Senior Software Engineer, Security

Software Engineer

• Help define what mobile means for an entire industry
• Continuously improve the application architecture
• Own the development of new features, from conception, through design and development, to release
• Partner with, teach, and learn from other iOS engineers and other teams
• Collaborate with our design team to set new standards for app beauty and usability on iOS