Lead Product Manager, Native Mobile

SeatGeek

Lead Product Manager for SeatGeek’s iOS and Android apps, driving user engagement and retention through mobile experiences. Collaborate with cross-functional teams to enhance the fan experience and loyalty.

Posted 7/1/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $152,000 - $220,000 per yearWebsite

Tech Stack

Tools & technologies

AndroidFirebaseiOS

About the role

Key responsibilities & impact

Own the vision and strategy for SeatGeek’s native iOS and Android apps — from first open to post-event — creating a cohesive experience that earns a permanent place on fans’ home screens
Build and execute a roadmap that drives repeat engagement: push notification strategy, personalized content surfaces, re-engagement flows, loyalty mechanics, and native platform capabilities like Live Activities, widgets, and app clips
Alongside engineering, design, and data science counterparts, drive execution across a mix of fast iterative tests and larger differentiated bets that grow MAU, session frequency, and retention
Use behavioral data, user research, and mobile platform insights to identify engagement gaps and design experiences that create habitual, high-frequency use
Partner with marketing and CRM to align in-app experiences with owned-channel campaigns, ensuring push, email, and in-app touchpoints work as a cohesive system rather than isolated efforts
Partner with marketing and ux to own SeatGeek's presence in the App Store and Google Play — store listing optimization, ASO keyword strategy, screenshot and preview creative, and ratings and review management — treating discoverability as a core growth lever alongside paid and owned channels
Partner with analytics and engineering on release cadence and app health: track crash-free session rates and performance regressions, coordinate go/no-go decisions, and exercise feature flag and rollback discipline when a release needs to pause
Stay ahead of the mobile platform curve — iOS and Android capabilities, HIG and Material Design guidelines, and how AI and on-device intelligence can create more personal, timely fan experiences
Build and maintain strong relationships with internal stakeholders in marketing, partnerships, and operations — advocating for native experiences that compound engagement over time
Evangelize the native mobile fan experience across the company: share learnings, celebrate wins, and connect native mobile strategy to broader business outcomes
Provide mentorship to junior product team members and contribute to enhancing our product team culture and best practices

Requirements

What you’ll need

8+ years of product management experience with a strong track record shipping native mobile products (iOS and/or Android) at scale
Deep expertise in engagement and retention — you’ve built habit-forming loops, push notification programs, personalization systems, or lifecycle features that measurably improved retention and frequency metrics
Fluency in iOS and Android platform capabilities and guidelines — you understand HIG and Material Design well enough to hold your own with designers, know the constraints and opportunities from push to widgets to on-device ML, and have a strong point of view on how platform conventions should shape the SeatGeek experience
Hands-on experience with product analytics and attribution tooling (Amplitude, Firebase, Mixpanel, AppsFlyer, or similar) — you build your own dashboards and don’t wait for a data team to answer basic retention or funnel questions
Comfort with the operational realities of mobile shipping — release management, feature flags, crash monitoring, and the judgment to call a rollback when it’s needed
Strong customer empathy and a tasteful eye for great design and UX — you can tell the difference between a feature that delights and one that just ships
A strong fluency with data: comfortable defining success metrics, diving into analytics, partnering with analysts to build cohort analyses, and making decisions from evidence rather than assumption
Experience in both iterative, experiment-driven approaches and zero-to-one initiatives that have resulted in measurable business and customer impact
Excellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable or similar to communicate ideas effectively to cross-functional partners
Proven ability to lead cross-functional teams toward ambitious goals with urgency and clarity
Ideally, experience with marketplace or ticketing products, or consumer apps in entertainment, sports, or travel where emotional purchase decisions and infrequent usage are core challenges to solve
Ideally, experience with products that leverage machine learning or AI-powered personalization to surface the right content or recommendation at the right moment
5+ years as an engineer in a role that focused on writing code
A foundation of technical excellence that your team can look up to
Knowledge of the technology industry to help your team make good tooling and framework decisions, setting them up for success
You understand how to lead by setting context and facilitating collaboration between cross-functional partners in product, design, engineering, and leadership
Product-minded engineering experience, especially products that span native mobile, web, and backend systems.
Experience working in both consumer and enterprise products, as this role uniquely owns fan experiences and rightsholder experiences.
Experience in the sports technology industry is preferred, but not a requirement.
This role requires candidates to be based on the East Coast, with preference given to those in the New York City area.

Benefits

Comp & perks

Equity stake
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
A WFH stipend to support your home office setup
Unlimited PTO
Up to 16 weeks of fully-paid family leave
401(k) matching
Student loan matching program
Health, vision, dental, and life insurance
Up to $25k towards family building, reproductive health services and Gender-affirming care
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$360 per quarter to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IOS Platform CapabilitiesAndroid Platform CapabilitiesUser ResearchBehavioral Data AnalysisPush Notification ProgramsPersonalization SystemsLifecycle FeaturesFeature Flag ManagementCrash MonitoringSuccess Metrics Definition

Soft Skills

Customer EmpathyCommunication SkillsStorytelling SkillsMentorshipCollaboration