ScaleOps

Team Lead

• Join a team of top-tier engineers building ScaleOps’ core product offering
• Build a Kubernetes resource management platform that improves DevOps team productivity
• Develop expertise in Kubernetes, container technologies, and cloud-native infrastructure
• Write production code in Go and gain familiarity with Kubernetes internals
• Work with Istio, Helm, Prometheus, container orchestration, microservices architecture, and cloud-native applications
• Tackle complex engineering challenges and drive innovation in Kubernetes optimization
• Own meaningful technical projects with autonomy and responsibility
• Collaborate with engineers in a fast-moving, innovation-driven environment

R&D Team Lead

Recruitment

• Manage the full recruitment life cycle, including planning and executing creative, targeted recruitment strategies
• Source candidates through social media, job boards, and internal databases
• Conduct interviews and manage the interview process from start to finish
• Work closely with department heads to understand role requirements and support hiring decisions
• Build relationships with candidates and maintain regular follow-up throughout the hiring process
• Utilize and maintain up-to-date candidate data in Applicant Tracking Systems (ATS)

Talent Acquisition Partner

Sales Development Rep

• Collaborate with the sales team to develop and execute strategies for opening new accounts.
• Identify companies that fit ScaleOps' Ideal Client Profile.
• Create personalized messaging to generate interest.
• Schedule discovery calls for Account Executives.
• Conduct outbound prospecting through email, phone calls, and social media to schedule meetings.
• Become an expert on how ScaleOps helps customers.
• Track and continuously improve outbound activity.
• Hit daily KPIs for dials, meetings completed, and pipeline generated.
• Collaborate with team members to share and learn from best practices.

Sales Development Representative

Chief Technology Officer

• Design and deliver custom, bottoms-up financial models quantifying ScaleOps' business value across infrastructure spend, operational overhead, licensing, developer productivity, and risk mitigation
• Lead executive-level whiteboard sessions, presentations, and boardroom discussions connecting technical advantages to P&L impact, capital efficiency, and competitive advantage
• Conduct discovery with senior customer stakeholders regarding Kubernetes cost drag, operational fragility, scalability constraints, and ScaleOps solutions
• Build the Value Engineering practice, including discovery guides, ROI/TCO templates, technical-to-business pain mapping, champion decks, and customer win stories
• Partner with Sales Engineers, Account Executives, CSMs, and leadership to support opportunities, validate business cases, accelerate deals, and expand strategic accounts
• Synthesize customer patterns around ROI, infrastructure economics, and value realization into actionable Product roadmap input
• Develop the engagement strategy and collaboration model with field teams during the first six months
• Produce external thought leadership and contribute to sales kickoff, executive briefings, and live deal business cases
• Own the full Value Engineering motion from discovery through executive presentation and deal close
• Establish ScaleOps as a credible voice on Kubernetes TCO and infrastructure economics and build a repeatable field playbook

Field CTO

Account Manager

• Lead, mentor, and develop a team of Account Managers, fostering a high-performance, customer-centric culture.
• Own the success of the Account Management function by driving customer retention, expansion, and long-term customer satisfaction.
• Build and maintain executive-level relationships with strategic customers, serving as an escalation point for complex business and technical challenges.
• Partner closely with Sales, Customer Success, Product, and Engineering to ensure customers achieve maximum value from ScaleOps.
• Coach the team on account strategy, executive communication, renewals, and expansion opportunities.
• Drive revenue growth through renewals, upsells, and cross-sells while ensuring the team consistently meets or exceeds its targets.
• Establish and optimize account management processes, playbooks, KPIs, and operational best practices as the organization scales.
• Monitor customer health, adoption, and business outcomes, proactively identifying risks and opportunities across the customer portfolio.
• Review account performance, pipeline, and forecasts, providing visibility and actionable insights to leadership.
• Ensure accurate CRM hygiene and reporting, maintaining clear documentation of customer engagements, renewals, and expansion activities.
• Collaborate with Enablement and Leadership to onboard, train, and continuously develop the Account Management team.

Lead Account Manager

Account Executive

• Own the entire sales process from beginning to end, with the help of a Sales Engineer, including qualifying and following up with leads, developing and delivering pitches, helping with contracts and pricing, and closing deals directly.
• Manage the pipeline of leads and opportunities generated from inbound and outbound sources.
• Analyze sales motion performance and consistently iterate to improve it.
• Work alongside the founding team and engineers to influence the future of users' infrastructure.
• Help develop new sales channels by reaching diverse audiences throughout organizations.