Customer Operations Manager – Inbound Virtual Contact Center
Jerry
Manufacturing Engineer
Saronic Technologies
full-time
Posted on:
Location Type: Office
Location: Franklin • Louisiana • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Operate or learn to operate manufacturing equipment and train others on equipment use
- Develop and implement maintenance plans and execute repairs for manufacturing equipment
- Identify emerging needs and inefficiencies on the manufacturing floor and work with production engineering to increase efficiency
- Assist in work prioritization and triage during peak production periods to maintain workflow efficiency
- Support the shipyard’s transition from low-rate to high-volume production by identifying and implementing process and infrastructure changes
- Onboard new automated manufacturing assets, collaborating with software and production engineering to improve production-supporting software
- Create manufacturing processes in unstructured areas of the operational system
- Work directly with software engineering team on buildout of shipyard/production management system
- Integrate new technical methods into shipyard capabilities and spearhead adoption of automated manufacturing assets and software enhancements
Requirements
- Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or a related field (Master's degree is a plus)
- Proven experience in manufacturing engineering, particularly in the production of complex electromechanical systems
- Familiarity with autonomous systems, robotics, or maritime technologies is highly desirable
- Strong understanding of lean manufacturing principles and continuous improvement methodologies
- Knowledge of industry standards and regulations related to autonomous maritime systems
- Ability to operate or learn how to operate manufacturing equipment
- Ability to train others on how to use manufacturing equipment
- Understands manufacturing equipment maintenance requirements and develops a maintenance plan
- Executes repair of manufacturing equipment
- Can identify emerging needs on the manufacturing floor and weak/strong spots in equipment and personnel
- Assist in work prioritization and triage during peak production periods to maintain workflow efficiency
- Support the shipyard’s transition from low-rate to high-volume production and onboard new automated manufacturing assets
- Work directly with software engineering team on buildout of shipyard/production management system
- Must be a U.S. Person (U.S. citizen, legal permanent resident, or certain asylees/refugees)
Benefits
- Medical Insurance: Comprehensive health insurance plans covering a range of services
- Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
- Saronic pays 100% of the premium for employees and 80% for dependents
- Time Off: Generous PTO and Holidays
- Parental Leave: Paid maternity and paternity leave to support new parents
- Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
- Retirement Plan: 401(k) plan
- Stock Options: Equity options to give employees a stake in the company’s success
- Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
- Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
manufacturing equipment operationmaintenance planningrepair executionlean manufacturing principlescontinuous improvement methodologiesautonomous systemsroboticselectromechanical systems productionmanufacturing process creationproduction management system buildout
Soft skills
training otherswork prioritizationtriage during peak productioncollaborationproblem identificationefficiency improvementadaptabilitycommunicationleadershipteamwork
Certifications
Bachelor's degree in Mechanical EngineeringBachelor's degree in Manufacturing EngineeringMaster's degree in related field
