Sanlam

Financial Planning and Analysis

• Participate in the financial accounting, management, and statutory reporting function of the Santam group
• Produce timeous and accurate financial results in the general ledger and consolidation system
• Support key activities such as month-end activities, account reconciliations, and internal financial controls
• Manage stakeholders, information contributors, and processes

Group Financial Accountant

Learning and Development

• Lead and manage training delivery across operations, ensuring quality and consistency.
• Developing and implement training strategies aligned to business goals, operational priorities, and stakeholder needs.
• Design and manage training programmes, calendars, and learning solutions based on identified training needs.
• Drive innovation in training methods, including digital, remote, and technology-enabled learning.
• Measure training effectiveness and use feedback to support continuous improvement.
• Manage training budgets responsibly and encourage cost-conscious decision-making.
• Conduct performance reviews and support continuous professional development.
• Promote collaboration and multi-skilling within the training team.
• Build strong stakeholder relationships with business units, HR, compliance, product providers, team managers, team leaders and senior leaders.
• Use training to support behaviour change across REMS teams and field staff.
• Lead, coach, and develop the training team to build a high-performance, collaborative culture.
• Support performance management, professional development, multi-skilling, diversity, and inclusion within the team.
• Support change initiatives, responding to industry, legislative, and organisational changes.
• Promote adoption of new technologies to improve training effectiveness and future readiness.

Team Manager – REMS Training

Support Engineer

• Provide telephonic and/or remotely controlled technical support to Sanlam intermediaries (Advisors/Brokers), sales management and sales support staff
• Support on Sanlam Advice Tools and services
• General support on Microsoft Office and Internet programs and applications
• Assist with connectivity and email issues

Support Desk Consultant – Technical SLS

Administrative Assistant

• Provide comprehensive secretarial and administrative support to the department leadership and broader team.
• Manage diaries, schedules, email correspondence, and meeting logistics.
• Organise and coordinate meetings, workshops, training sessions, presentations, and virtual events.
• Coordinate travel arrangements, accommodation bookings, and related logistics.
• Manage general office administration and provide support across departmental activities.
• Assist with the coordination and administration of matters relating to actuarial studies within Sanlam.
• Provide administrative support for actuarial student programmes, bursaries, study schemes, and development initiatives.
• Support the maintenance of accurate records and data relating to actuarial students, bursary holders, and study progress, ensuring data integrity and appropriate record keeping.
• Assist with reporting, governance, and compliance-related administrative requirements associated with actuarial student and learning programmes.
• Process invoices, payment requests, and proof of payment documentation.
• Support procurement activities, including the ordering of promotional, training, and office-related items.
• Assist with service requests and administrative workflows.
• Maintain filing systems, databases, and departmental records.
• Build and maintain effective relationships across all levels of the organisation.
• Communicate professionally with students, management, service providers, vendors, and external partners.
• Provide administrative assistance to HC and senior managers.
• Assist with special projects, events, and ad hoc initiatives.
• Contribute to continuous improvement of administrative processes, systems, and service delivery.

Secretary – Administrative Coordinator

Manager

• Manage a team of Motor HCV Assessors, GIT assessors, and Leisure claim Assessors.
• Ensure client satisfaction by monitoring targets, deadlines, and compliance with service level agreements.
• Optimize team performance aligned with the Santam strategy.
• Support strategic objectives around profit, growth, and cost reduction.
• Monitor and control Average Repair Cost (ARC) and Average Cost per claim (ACPC).
• Provide advice on settlement options and ensure indemnification in line with Santam’s policies.
• Oversee the validation of motor COE claims after registration, assessment, and quantification of damages.
• Deliver high-quality assessment services in the claims value chain.
• Build and maintain professional relationships with relevant partners.

Group Financial Accountant

Team Manager – REMS Training

Support Desk Consultant – Technical SLS

Secretary – Administrative Coordinator

Heavy Commercial Vehicle Assessor Manager