Senior Analyst
Cummins Inc.
ERP
Transportation Logistics Coordinator
SAMSUNG SDS
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $28 - $32 per hour
Job Level
JuniorMid-Level
Tech Stack
ERP
About the role
- Communicate with carriers, customers, and internal teams to resolve operational issues in a timely manner
- Support Transportation Manager in daily transportation operations
- Monitor and oversee on-time delivery performance against Requested Delivery Dates (RDD) and customer appointments
- Coordinate with Customer Service Representatives for tracking and tracing of shipments
- Manage shipment tracking and verify in-transit information for accuracy
- Schedule and confirm customer appointments for deliveries and pickups
- Generate, analyze, and report transportation-related KPIs to management and customers on a regular basis
- Identify potential delays and take proactive measures to ensure on-time delivery
- Assist in developing process improvements to enhance transportation efficiency
- Ensure compliance with company policies, customer requirements, and relevant transportation regulations
- Maintain accurate documentation for shipments, performance metrics, and operational activities
Requirements
- High School Diploma or GED required
- Bachelor Degree preferred
- 2+ years of experience in transportation, logistics coordination, or supply chain operations
- Experience in shipment tracking, KPI reporting, and carrier/customer communications preferred
- Strong knowledge of transportation scheduling and documentation requirements
- Proficient in MS Office Suite (Excel, Word, Outlook); experience with TMS or ERP systems preferred
- Excellent communication and problem-solving skills
- Detail-oriented with strong organizational skills and ability to multitask in a fast-paced environment
- Ability to prioritize workload, and shift focus to urgent issues while not falling behind on other duties
- Positive attitude and team player
