Lead and scale onboarding programs for Sales, Customer Success, and Renewals to drive accelerated ramp and improve performance outcomes
Partner closely with Sales, RevOps, Product Marketing, and Enablement to align programs with business goals
Define and operationalize a global onboarding and ramping strategy, including standardizing curriculum, processes, and tools for repeatability and scale
Track and report on key program KPIs such as ramp time, attainment during ramp, onboarding completion, and engagement metrics
Identify and mitigate program risks, proactively addressing roadblocks to execution
Establish a center of excellence for onboarding, bringing a continuous improvement mindset to all processes and programs
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Hire, develop and lead an inclusive, engaged, and high-performing team
Requirements
Bachelor’s degree from an accredited university
2–3 years of people leadership experience
6–8 years of enablement experience in a fast-paced SaaS environment
Direct sales experience with a strong understanding of GTM motions
Demonstrated organizational leadership skills, including clear communication, the ability to influence without authority, and to foster collaborative environments
Strong communication skills, including written documentation, presentation design, and meeting management
Proven ability to manage complex, cross-functional programs end-to-end
Strong business acumen and understanding of sales onboarding best practices
Experience scaling onboarding programs for multiple GTM functions (Sales, CS, Renewals) at a high-growth B2B SaaS company
Proficiency with enablement and learning platforms (e.g., Highspot, Lessonly, WorkRamp, Mindtickle) and tools like Salesforce and Google Workspace
Experience in program measurement and data-driven decision making
Certifications or training in adult learning, instructional design, or program management
Benefits
competitive total compensation package
employee-led remote and flexible working
health benefits
much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enablement experiencesales onboarding best practicesprogram measurementdata-driven decision makingorganizational leadershipcross-functional program management
Soft skills
clear communicationinfluence without authoritycollaborative environmentsstrong business acumencontinuous improvement mindset