Samsara

Manager, Sales Operations

Samsara

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $107,100 - $144,000 per year

Job Level

SeniorLead

Tech Stack

PMP

About the role

  • Lead the strategy and evolution of Salesforce and connected GTM systems, ensuring they are reliable, scalable, and aligned with business priorities.
  • Partner with Sales Leadership, RevOps, and cross-functional teams to translate business requirements into system designs, enhancements, and tools that drive seller productivity and revenue growth.
  • Intake, assess, and prioritize requests based on effort vs. impact to build and execute a long-term roadmap for systems and tools.
  • Oversee end-to-end delivery of initiatives, including requirements gathering, configuration/build, UAT testing, release management, and change communications.
  • Establish KPIs and operational measurements for system health, tool adoption, and seller effectiveness, using data insights and feedback to drive continuous improvement.
  • Act as a strategic bridge between business stakeholders and technical teams, ensuring that system decisions and tool investments maximize ROI and efficiency.
  • Lead, coach, and develop a small team of administrators and analysts, fostering a culture of accountability, collaboration, and growth.
  • Hire, develop and lead an inclusive, engaged, and high performing team.
  • Champion, role model, and embed Samsara’s cultural principles as the organization scales.

Requirements

  • 8+ years in Sales Operations, Revenue Operations, or related GTM operations roles, with at least 3+ years managing teams.
  • Proven experience administering and optimizing Salesforce CRM in a high-growth B2B SaaS environment.
  • Strong understanding of sales technology ecosystems (CPQ, sales engagement, forecasting, analytics).
  • Demonstrated success managing cross-functional projects with competing priorities.
  • Proven track record managing people directly (2–5+ reports, sometimes including a manager underneath).
  • Ability to coach and develop talent, delegate effectively, and manage workloads across others.
  • Strong stakeholder management and communication skills with the ability to align cross-functional partners and provide clear updates to senior leaders.
  • Familiarity with project management tools such as Jira, Asana, or Smartsheet.
  • PMP or other project management certification is a plus.
  • Salesforce CPQ experience (ideal).
  • Experience leading governance, vendor management, or tool evaluation processes (ideal).
  • Familiarity with APIs, integrations, or security best practices in enterprise SaaS environments (ideal).
  • Candidates must reside in the US (excluding San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area).
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