Salute

Manager

• Maintain a safe working environment.
• Enhance the team’s ability to operate, maintain, and repair all systems.
• Deliver absolute uptime and compliance with all tenant SLAs.
• Adhere to all regulatory standards for the facility.
• Define and meet business goals and KPIs.
• Drive standardization initiatives and the adoption of best practices.
• Ensure all required maintenance is performed in accordance with company and industry standards.
• Direct the development and continuous improvement of operating procedures.
• Oversee the quality control and cost effectiveness of our vendors.
• Initiate and terminate vendor relationships as necessary.
• Provide direct, on-site leadership to the team on a daily basis.
• Ensure personal professional development is continuously active at all staff levels.
• Directly manage the technical Subject Matter Experts (Electrical, Mechanical, and Controls) in addition to the first line staff manager(s).
• Manage the performance of all staff on the Data Center Operations team.
• Foster a collaborative team culture built on mutual respect and a shared mission to be the best data center operators in our industry.

Critical Facility Manager

• Ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency.
• Planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues.
• Serving as an expert technical resource reporting to the Regional Director and interacting with On-Site Engineering Operations Technicians (EOT) and any third-party vendors.
• Empowering a culture of safety, security, compliance, and transparency in all aspects of data center activities.
• Leading and managing a team of high-performing individual contributors at a data center site and their ongoing talent development.
• Managing and overseeing data center site services, resources, and deployment across the data center for the client in Montreal.

Data Center Site Manager

Engineer

• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems
• Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades.
• Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions
• Rapid response, investigation, and management of indoor emergency situations and air quality complaints
• Have a complete working knowledge of creating, closing, and tracking "work requests" (WR). Initiate or respond to work orders, follow-up and verify completion of work.
• Monitor performance/note deficiencies of service contractors and recommend changes as necessary
• Perform other related duties and responsibilities as assigned by management.
• Supports the delivery of data center services including colocation, telecommunications services, and deployment of additional services to customers and internal business systems.
• Acts as an operational contact for data center customers, vendors, and carriers as it relates to colocation, connectivity, and network products and services.
• Carries out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and telephone systems.
• Conducts activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware, making or running patch cables, and verifying or testing cable paths.
• Coordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in IT and telecommunications rooms and customer space.
• Supports offsite points-of-presence at remote locations and aids in operations, administration, and maintenance of infrastructure, network equipment, and tasks related to the delivery and support of network services.

Critical Facility Engineer I

• Ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency
• Both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues
• Serving as an expert technical resource and interacting with On-Site Engineering Operations Technicians (EOT) and third-party vendors
• Empowering a culture of safety, security, compliance, and transparency in all aspects of data center activities
• Leading and managing a team of high-performing individual contributors at a data center site
• Financial administration of site activities and tracking budgets, payments, and pay cycles
• Managing and overseeing data center site services and resources
• Analyzing production operations and initiating corrective actions to ensure operational stability
• Operating, monitoring, maintaining, and responding to abnormal conditions in facility systems
• Conducting periodic inspections of building systems

Project Manager

• Conducts pre-project meetings with client's local POC and ensures project goals are established.
• Plans/coordinates travel and access to the site.
• Confirms daily THAs are being conducted by the Team Lead prior to beginning work each day.
• Completes project controls sheet on a weekly basis to ensure budgets are met.
• Submits weekly reports to supervisor.
• Delivers post-project reports to client's POC at conclusion of projects.
• Reviews/Approves timecards and employee expenses each week.
• Involved with new hire onboarding from Talent Acquisition requests, through candidate interviews, to standardized new hire onboarding process.
• Engages with new hires in OTJ training until competency is met.
• 100% completion of required Talent LMS based training courses as assigned.
• 100% adherence to Salute Mission Critical safety standards and best practices.
• 100% adherence to client security/privacy practices and expectations.

Security Engineer

• Conduct unarmed foot and/or vehicle patrol (interior and/or exterior)
• Control access and egress
• Monitor closed-circuit televisions and alarm systems
• Compose reports
• Deter criminal activity and misconduct
• Perform other duties as specified in post orders
• Patrol exterior grounds of the facility.
• Provide access control for gates ensuring only authorized personnel are permitted.
• Manage traffic flow at gates to ensure no disruption in business operations.
• Maintain access log.
• Monitor cameras after normal working hours.
• Notify DPR personnel of any issues.
• Observe and report any suspicious activity
• Maintain awareness of surroundings to promote physical security and safety; watch for irregular or unusual conditions that may create security concerns or safety hazards
• Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
• Contribute to communication and awareness of security policies and issues as needed; warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
• Permit authorized persons to enter property and monitors entrances and exits; control/direct traffic; Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements

Data Center Security Officer

Full-stack Engineer

• Lead and supervise the Technical Operations Site Team, ensuring all activities are executed safely, efficiently, and in compliance with Salute&rsquo;s protocols and regulatory standards.
• Oversee all planned and reactive maintenance tasks for building services infrastructure, including electrical, mechanical, and life safety systems.
• Ensure full utilization of the CMMS platform for work order management, incident tracking, and performance reporting.
• Act as the primary point of contact for infrastructure issues, coordinating with internal engineers and escalating to third-party specialists when necessary.
• Monitor SLA and KPI compliance, facilitate incident management, and maintain clear communication with client representatives and site leadership.
• Serve as an HV Authorized Person, performing safe isolations, issuing permits to work, and ensuring adherence to high-voltage operational procedures.
• Develop, review, and refine SOPs and emergency procedures to ensure readiness for routine and critical scenarios.
• Conduct statutory compliance testing and ensure timely resolution of any nonconformance issues.
• Supervise specialist service contractors, including onboarding, work approval, and adherence to RAMS, MOPs, and site regulations.
• Support site operations through technical guidance, coverage planning, and coordination with the Technical Ops planning team.
• Assist in site specific Training and Job Shadowing of Critical Facilities Engineer I, II and III to ensure proper development.

Critical Facilities Lead Engineer

Engineering Manager

• Lead and supervise the on-site Technical Operations Team
• Oversee preventive and reactive maintenance across all systems
• Serve as the primary contact for facility operations
• Act as the High Voltage (HV) Authorized Person
• Provide technical coverage during critical events
• Manage third-party service providers
• Conduct statutory inspections and compliance testing
• Monitor and analyze site performance metrics
• Develop and deliver regular operational status reports
• Promote a culture of safety, accountability, and continuous learning

Critical Facilities Engineering Manager

Vice President

• Lead the technical product managers responsible for product intake, feature prioritization, roadmap inputs, and requirements development.
• Customer and stakeholder engagement, translating operator needs into product requirements and ensuring the Salute Operating Platform solves real problems.
• Build and maintain a clear catalog of Salute's current and future offerings across labor, software-enabled services, recurring products, and partner-backed solutions.
• Define how products and solutions are named, grouped, tiered, and packaged so they are easy for Sales to position and for customers to understand.
• Standardize solution structures across verticals while identifying overlap, whitespace, and rationalization opportunities.
• Serve as a core commercial strategy partner alongside Sales, GTM, and Finance—actively shaping how Salute's solutions are positioned, priced, and brought to market.
• Work across field operations, commissioning, and other service organizations to ensure solutions are operationally viable and supportable.
• Establish a repeatable operating cadence for roadmap review, catalog governance, launch readiness, and prioritization.

VP, Product & Solutions

• Overseeing all facility operations to ensure optimal performance and reliability of electrical, mechanical, and fire/life safety systems.
• Serves as the primary technical and operational leader onsite, supporting maintenance, incident response, and continuous improvement efforts.
• Collaborates with engineering teams, vendors, and leadership while managing daily operations, staffing, and site performance.
• Lead, manage, and develop a team of engineering and technical personnel.
• Foster a culture of safety, accountability, and continuous improvement.
• Operate, monitor, and maintain electrical, mechanical, and fire/life safety systems.
• Manage preventive maintenance, corrective work, and emergency response activities.
• Conduct inspections of building systems and maintain clean, safe operating conditions.
• Manage site budgets, expenses, and financial tracking.

Technical Writer

• Author and Engineer Documentation
• Develop and maintain accurate, detailed SOPs, MOPs, and EOPs for critical facility operations (electrical, mechanical, controls, Power Generation Systems and fire and life safety systems)
• Collaborate with site engineering, operations, and OEMs to document complex procedures and system workflows
• Engineer step-by-step procedures using appropriate risk analysis and operational logic
• Document maintenance and emergency procedures for direct liquid cooling (DLC), coolant distribution units (CDUs), rear door heat exchangers (RDHXs), and technical/process water systems
• Create and maintain water chemistry and contamination response documentation, including flushing protocols and isolation procedures
• Author SOPs and EOPs for high-availability electrical systems, including natural gas generators, gas turbines, battery energy storage systems (BESS), and Uninterruptible power supplies (UPS)
• Support facility transition from construction to operations by producing pre-commissioning, commissioning, and integrated systems test (IST) documentation
• Engineer procedures for first-day-of-operations (FDOP) readiness, equipment acceptance, and initial operating procedures (IOPs)
• Develop site-specific work rules governing LOTO, energized work, confined space, hot work, and other high-risk activities in accordance with EH&S policies
• Define documentation standards for preventative maintenance (PM), Corrective Maintenance (CM), and Emergency Maintenance (EM) workstreams
• Build and maintain a centralized reference library framework for operational documentation
• Organize documents using metadata, version control, and indexing standards suitable for high-availability environments
• Establish taxonomy and folder hierarchies for easy search, retrieval, and governance
• Translate procedures into training content to support operator Qual Card, simulation, and tabletop drills
• Create job performance aids, quick-reference guides, and visual workflows for field use
• Participate in operational audits, mock drills, and inspections to identify documentation gaps and procedural improvement opportunities
• Track regulatory changes and industry best practices to keep procedural documentation current and compliant
• Draft and maintain comprehensive emergency response plans and incident management protocols
• Support the development of site-specific and corporate-level data center work rules and policies
• Ensure alignment with TIA-942, NFPA, ASHRAE, OSHA, and ISO standards
• Review, revise, and optimize operational workflows for efficiency, safety, and risk mitigation
• Participate in Root Cause Analysis and incident review to update procedures post-incident
• Support internal audits, commissioning efforts, and change management activities by documents and updating procedural workflows
• Interface with Facilities, Security, EH&S, and IT operations teams to capture cross-functional procedures
• Facilitate reviews and approvals of operational documentation by SMEs, stakeholders, and leadership

Technical Writer, Process Engineer, DCO

• The Data Center Site Manager (DCSM) is responsible for overseeing all facility operations to ensure optimal performance and reliability of electrical, mechanical, and fire/life safety systems within a mission-critical data center environment.
• This role serves as the primary technical and operational leader onsite, supporting maintenance, incident response, and continuous improvement efforts to achieve and sustain 99.999% uptime.
• The DCSM collaborates with engineering teams, vendors, and leadership while managing daily operations, staffing, and site performance.
• Lead, manage, and develop a team of engineering and technical personnel.
• Operate, monitor, and maintain electrical, mechanical, and fire/life safety systems.
• Manage site budgets, expenses, and financial tracking.
• Build relationships with clients, property management, and stakeholders.

• Lead, manage, and develop a team of engineering and technical personnel.
• Operate, monitor, and maintain electrical, mechanical, and fire/life safety systems.
• Manage preventive maintenance, corrective work, and emergency response activities.
• Conduct inspections of building systems and maintain clean, safe operating conditions.
• Manage site budgets, expenses, and financial tracking.
• Serve as the primary point of contact for facility operations.
• Analyze technical documentation (AutoCAD, Visio) and interpret system designs.
• Track and report operational metrics, site performance, and efficiency.

• Oversee daily data hall operations including rounds, logs, alarm management, and turnover quality.
• Execute and validate preventive/corrective maintenance, break-fix, and lifecycle tasks for all MEP systems (UPS, generators, ATS, switchgear, PDUs, CRAC/CRAH, chillers, BMS/EPMS).
• Enforce the Salute Playbook, MOP/EOP execution, and change management protocols.
• Conduct pre-task briefs, verify LOTO procedures, and ensure safe work practices.
• Maintain detailed CMMS documentation, spare part tracking, and maintenance records.
• Supervise and mentor Critical Facility Technicians (Levels I & II).
• Coordinate shift assignments, cross-training, and workforce readiness in partnership with the CFM.
• Support onboarding, technical development, and ongoing training.
• Provide feedback for performance appraisals and development plans.
• Serve as delegated Incident Manager during events; lead triage, communication, and recovery.
• Execute approved MOPs/EOPs under change control with appropriate notifications.
• Monitor and report key performance metrics (PM compliance, downtime, risk register, vendor performance).

Assistant Critical Facility Manager

• Maintain and operate all mission-critical systems including UPS, HVAC, generators, fire/life safety, BMS, and CMMS platforms
• Execute and refine Standard Operating Procedures (SOPs), Emergency Operating Procedures (EOPs), and Sequence of Operations (SOOs)
• Monitor and respond to BMS alarms, extract trend data, and escalate issues
• Conduct routine inspections and rounds to identify anomalies
• Troubleshoot and resolve mechanical and electrical issues independently
• Supervise construction activities and vendor installations
• Support internal and external audits, including SSAE16, SOC2, ISO 27001

Critical Facility Manager

Data Center Site Manager

Critical Facility Engineer I

Data Center Site Manager

Project Manager

Data Center Security Officer

Critical Facilities Lead Engineer

Critical Facilities Engineering Manager

VP, Product & Solutions

Data Center Site Manager

Technical Writer, Process Engineer, DCO

Data Center Site Manager

Data Center Site Manager

Assistant Critical Facility Manager

Critical Facilities Engineer III