Saluda Medical

Manager

• Lead and develop a post market quality team of engineers, specialists, and technicians, providing hands on guidance, coaching, and performance management in a highly regulated environment
• Own and oversee the end to end complaint handling and investigation process for a Class III implanted medical device, including direct involvement in complex or high risk cases
• Ensure timely, compliant, and high quality global vigilance and adverse event reporting in alignment with FDA, EU MDR, and Australian regulatory requirements
• Drive effective root cause analysis, documentation quality, and escalation of safety, quality, and compliance issues arising from post market data
• Ensure post market outputs are appropriately integrated into the Quality Management System, including trending, CAPA, risk management, and management review
• Lead and support health hazard evaluations, field action assessments, and recall related activities as required
• Partner closely with Regulatory Affairs to support regulatory submissions, post market surveillance deliverables (including PSURs), and responses to regulatory authority inquiries
• Serve as the post market quality lead during internal, external, and regulatory audits, ensuring inspection readiness and effective issue resolution
• Collaborate cross functionally with Supplier Quality, Design Assurance Quality, Operational Quality, Marketing, and Field teams to improve issue identification, data quality, and reporting timeliness
• Drive continuous improvement of post market processes, tools, and team efficiency, addressing current pain points related to reporting timeliness, resource constraints, and team maturity

Manager, Post-Market Quality

Marketing

• Support the execution of European marketing plans to drive successful product adoption in a competitive marketplace.
• Assist in translation of marketing strategies into Marketing Communication and Channel strategies (towards HCP’s and general public, ensuring cultural appropriateness).
• Support the development and approval of social media posts.
• Coordinate tradeshow activities for Tier 1 and Tier 2 conferences, including registration, payments, booth setup, accommodation, coordination with sales and physician events, social media presence, and post-show follow-up.
• Provide support for Professional Education events to include event registration systems, managing invites, and travel arrangements.
• Assist sales and professional education teams with digital content and advertising around conferences and events.
• Support with on-site logistics for key meetings as required.
• Maintain and manage the database of event attendees.
• Assists with metrics and analysis on events.
• Gather required information on upcoming conferences (e.g. event prospectus) and coordinates regular calls around Saluda’s conference presence to ensure strong cross-functional alignment.
• Communicate and update stakeholders at various levels on conference plans, timelines, deliverables and expectations, program performance, and results.
• Manage Saluda’s marketing events calendar to ensure visibility across commercial and leadership teams.
• Maintain conference asset inventory (e.g., booth displays, table drapes, brochures) to ensure proper storage, maintenance, and availability.
• Track conference expenses against budget and ensure alignment with forecasts.
• Assist with purchase order requests as needed.
• Perform other duties as assigned.

Marketing Coordinator

Director

• Develop strategy alongside U.S. and Global Sales leadership for overall global revenue planning & achievement.
• Oversee high achieving teams with success across entire region.
• Design territory and pricing strategies.
• Interface with field sales representatives by hiring, training, planning, coaching, and directing their efforts in the achievement of annual sales goals.
• Assure selling and account management proficiency of sales teams by properly following up on planned sales and development objectives to achieve personal, regional, and corporate goals.
• Provide coaching to grow and develop sales reps, develop action plans to help improve performance where needed.
• Interface with Marketing to collect and analyze market data and trends and provide input into the competitive environment and emerging threats and opportunities that affect the business.
• Drive new product sales, act as a field resource to the Marketing Department during product development, new product introductions and evaluations.
• Interact and partner with Commercial Operations for local, regional or national contracts to increase sales opportunities.
• Recommend pricing strategies and advise sales representatives of pricing guidelines while maintaining corporately mandated margins.
• Attend required national trade shows; attend and staff local trade shows within the region as deemed appropriate.
• Coordinate as necessary with the Marketing Department.
• Selectively maintain relationships with KOLs and key facilities.
• Promotes execution of existing educational programs within the region and evaluates effectiveness.
• Build relationships with clinical members of the VAC and other clinical decision-makers.
• Manage and monitor regional sales expense budget. Maintain an ongoing assessment of expense-to-budget performance.

Regional Director

Account Manager

• Achieve the designated territory sales revenue targets
• Grow the business in new and existing accounts
• Develop and maintain strong relationships with customers
• Train and educate accounts on the proper clinical usage of Saluda’s products
• Recognize and understand competitive products
• Identify and develop new customer opportunities
• Serve as a trusted consultant for existing accounts
• Drive sales in collaboration with the clinical specialist team

Manager, Post-Market Quality

Marketing Coordinator

Marketing Coordinator

Marketing Coordinator

Regional Director

Territory Manager / Business Development Manager