Salonkee

Onboarding Specialist

• You design the onboarding experience: you guide new clients from contract signing through to a successful go-live.
• You stay engaged after training: in the first weeks you are the main point of contact and actively support clients as they get started with the software.
• You advise our clients on the optimal use of our tools — with the goal of simplifying their day-to-day work, digitizing processes, and creating real added value.
• You plan and organize your week independently, prepare accounts, and keep track of open to-dos — whether working in the field or coordinating with the team.
• You are our link between teams: you work closely with Sales, Support, and Product Development to ensure a seamless customer experience.

Customer Onboarding Specialist

Sales

• Your day, your mission: You plan your week flexibly and purposefully to maximize success.
• Engaging product demos: You bring our software to life and show how it makes your customers' daily work easier and more successful.
• Winning customers: You convince prospective clients with expertise — whether through cold calls, on-site visits, or spontaneous walk-ins.
• Craft strategies and celebrate successes: You collaborate with the team to develop approaches that drive our collective success.

Sales Manager – Field Sales

• Your day, your mission: You plan your week flexibly and purposefully to maximize success.
• Engaging product demos: You bring our software to life and demonstrate how it makes your customers' daily work easier and more successful.
• Winning customers: You convince prospective customers with expertise—whether during cold calls, on-site visits, or spontaneous walk-ins.
• Craft strategies, celebrate wins: You collaborate with the team to develop approaches that drive our shared success.

• You plan your week flexibly and with purpose — to achieve maximum success.
• You bring our software to life and demonstrate how it makes your customers' everyday work easier and more successful.
• You convince prospective customers with expertise — whether through cold calls, on-site visits, or spontaneous walk-ins.
• You collaborate with the team to develop approaches that drive our shared success.

• Your day, your mission: You plan your week flexibly and purposefully to maximize success.
• Engaging product demos: You bring our software to life and show how it makes your clients' day-to-day work easier and more successful.
• Acquiring clients: You convince prospective clients with expertise — whether through cold calls, on-site meetings, or spontaneous walk-ins.
• Shaping strategies, celebrating successes: You work with the team to develop approaches that drive our shared success.

• Your day, your mission: You plan your week flexibly and purposefully to achieve maximum success.
• Compelling product demos: You bring our software to life and show how it makes your clients’ daily work easier and more successful.
• Acquiring clients: You convince prospective clients with expertise — whether through cold calls, on-site visits, or spontaneous walk-ins.
• Crafting strategies and celebrating successes: You collaborate with the team to develop approaches that drive our shared success.

• Your day, your mission: You plan your week flexibly and purposefully — for maximum success.
• Engaging product demos: You bring our software to life and show how it makes your customers' daily work easier and more successful.
• Winning customers: You convince potential customers with expertise — whether through cold calling, on-site meetings, or impromptu walk-ins.
• Craft strategies, celebrate success: You develop approaches with the team that drive our shared success.

• Your day, your mission: You plan your week flexibly and with purpose — to achieve maximum success.
• Compelling product demos: You bring our software to life and demonstrate how it makes your clients’ everyday work easier and more successful.
• Winning clients: You persuade potential clients with expertise — whether through cold calls, on-site meetings, or spontaneous walk-ins.
• Craft strategies and celebrate success: You collaborate with the team to develop approaches that drive our shared success.

• You plan your week flexibly and purposefully to maximize success.
• You bring our software to life and demonstrate how it makes your customers’ daily work easier and more successful.
• You convince prospective customers with expertise—whether through cold calling, on-site meetings, or spontaneous walk-ins.
• You collaborate with the team to develop approaches that drive our shared success.

• Dein Tag, deine Mission: Du planst deine Woche flexibel und zielgerichtet – für maximalen Erfolg.
• Mitreißende Produkt-Demos: Du bringst unsere Software zum Leben und zeigst, wie sie den Alltag deiner Kund:innen einfacher und erfolgreicher macht.
• Kund:innen gewinnen: Du überzeugst potenzielle Kund:innen mit Know-how – ob bei der Kaltakquise am Telefon, vor Ort oder spontan beim Walk-In.
• Strategien schmieden, Erfolge feiern: Im Team entwickelst du Ansätze, die unseren gemeinsamen Erfolg vorantreiben.

Sales Manager – Außendienst

• Your day, your mission: You plan your week flexibly and purposefully — for maximum success.
• Compelling product demos: You bring our software to life and show how it makes your customers' daily work easier and more successful.
• Winning customers: You convince potential customers with expertise — whether through cold calls, on-site visits, or spontaneous walk-ins.
• Shaping strategies, celebrating successes: As part of the team you develop approaches that drive our shared success.

Account Executive

• Je adviseert potentiële klanten op competente wijze over digitale oplossingen om hun bedrijfsprocessen te optimaliseren en hun potentieel maximaal te benutten.
• Je bent verantwoordelijk voor het volledige acquisietraject van nieuwe klanten voor Salonkee. Dit omvat het eerste contact, het inplannen van afspraken, het geven van demonstraties en het afsluiten van contracten.
• Je bent verantwoordelijk voor het geven van productpresentaties op locatie om de waarde van onze producten op een duidelijke manier over te brengen aan potentiële klanten.
• Je maakt gebruik van verschillende communicatiekanalen om potentiële klanten te benaderen en relaties op te bouwen.

Customer Success Manager

• Strategic Upselling: Identify opportunities to upgrade existing clients to more comprehensive packages and introduce them to our payment services, and additional functionalities
• Product Mastery: Develop an in-depth understanding of Salonkee’s software to provide expert guidance on its extensive features and benefits
• Feedback Loop: Systematically collect and channel client feedback to our product development team to refine and enhance our offerings, ensuring our solutions align with market needs and client expectations.
• Client Education: Conduct training sessions to educate clients on the full capabilities of Salonkee's software, reinforcing the value it adds to their business.
• Risk Identification and Management: Proactively identify any potential risks that might affect client satisfaction or engagement and address these issues promptly to maintain high client retention rates.

Customer Success Manager – Dutch Speaking

• Client Retention: Act as the main liaison for our French-speaking clients, focusing on retaining salons by demonstrating the continuous value of integrating Salonkee's solutions into their operations. Work to prevent clients from transitioning to competitors by addressing their specific needs and concerns with tailored solutions.
• Strategic Upselling: Identify opportunities to upgrade existing clients to more comprehensive packages and introduce them to our payment services, and additional functionalities
• Product Mastery: Develop an in-depth understanding of Salonkee’s software to provide expert guidance on its extensive features and benefits
• Feedback Loop: Systematically collect and channel client feedback to our product development team to refine and enhance our offerings, ensuring our solutions align with market needs and client expectations.
• Client Education: Conduct training sessions to educate clients on the full capabilities of Salonkee's software, reinforcing the value it adds to their business.
• Risk Identification and Management: Proactively identify any potential risks that might affect client satisfaction or engagement and address these issues promptly to maintain high client retention rates.

Customer Success Manager, French Speaking

General Counsel

• Proactively ensure Salonkee's continuous compliance with existing and future key regulations including GDPR, the Digital Services Act (DSA), the new Swiss Federal Act on Data Protection (nLPD), and the EU Data Act.
• Act as a strategic partner to the business, providing pragmatic and commercially-focused legal advice on a wide range of matters, including product development, data privacy, labour law and employment contracts, as well as international expansion.
• Draft, review, and negotiate a variety of commercial agreements, including client contracts, partnership agreements, and supplier contracts.
• Manage legal and regulatory matters across our diverse European markets, ensuring a cohesive and compliant approach in Luxembourg, Switzerland, Belgium, Germany, Austria, and the Netherlands.
• Effectively manage and collaborate with external legal counsel, our DPO, and other advisors to ensure high-quality and cost-effective legal support.
• Develop and implement internal policies and procedures to ensure best-in-class legal and regulatory compliance.

In-house Legal Counsel

• Leads kwalificeren en prioriteren om je te richten op hoge-kans kansen
• Productdemonstraties en presentaties uitvoeren voor potentiële klanten om de waarde van onze producten te laten zien via videogesprekken
• Onze producten, functies en voordelen effectief begrijpen en communiceren naar prospects
• Een diepgaand begrip ontwikkelen en behouden van onze doelmarkt, trends in de branche en concurrenten
• Sterke, langdurige klantrelaties opbouwen en onderhouden.
• Samenwerken met senior verkoopteamleden om effectieve verkoopstrategieën te ontwikkelen en uit te voeren
• Nauwkeurige records bijhouden van verkoopactiviteiten, klantinteracties en voortgang van deals

Inside Sales Representative

• Integrate and train our clients in the use of the tool. This means delivering 2- to 3-hour training sessions (mostly remotely)
• Provide advice and use your in-depth product knowledge to ensure they get the most out of their subscription.
• Be the first point of contact for any client questions or concerns.
• Manage and take care of your clients. At Salonkee, we have one clear goal: to deliver exceptional service. Your role will be to help us consistently exceed our clients’ expectations and trigger genuine “WOW!” moments of satisfaction.

• Your day, your mission: You plan your week flexibly and purposefully to achieve maximum success.
• Engaging product demos: You bring our software to life and demonstrate how it makes your customers' day-to-day easier and more successful.
• Winning customers: You convince potential customers with expertise—whether through cold calling, on-site visits, or spontaneous walk-ins.
• Craft strategies, celebrate wins: Together with the team you develop approaches that drive our shared success.

• Your day, your mission: You plan your week flexibly and purposefully — for maximum success.
• Compelling product demos: You bring our software to life and show how it makes your customers' everyday work easier and more successful.
• Winning customers: You persuade potential customers with expertise — whether through cold calling, on-site visits or spontaneous walk-ins.
• Shaping strategies, celebrating successes: You work with the team to develop approaches that drive our shared success.

• Your day, your mission: You plan your week flexibly and purposefully to maximize results.
• Engaging product demos: You bring our software to life and demonstrate how it simplifies and improves your customers' day-to-day work.
• Win customers: You persuade prospective customers with expertise — whether through cold calls, on-site meetings, or spontaneous walk-ins.
• Develop strategies and celebrate successes: You collaborate with the team to create approaches that drive our shared success.

• Onboard and train our clients on the use of our solution through 2- to 3-hour training sessions (primarily remote).
• Advise clients and share your product expertise to help them get the most out of their subscription.
• Serve as the primary point of contact for any client questions or requests.
• Manage and follow up with your clients with a clear objective: deliver exceptional service. Your mission will be to exceed their expectations and create genuine “WOW” moments of satisfaction.