SALMON ROBOTICS LIMITED

Engineering Manager

• Lead and grow multiple engineering teams within the Payments domain
• Own engineering delivery across payments infrastructure and platform capabilities
• Own reliability and uptime of systems responsible for money movement
• Be accountable for financial correctness at the systems level (e.g. consistency, reconciliation, failure handling)
• Drive architectural consistency and long-term evolution of payment systems
• Establish engineering standards for scalability, observability, testing, and resilience
• Improve operational maturity, incident management, and production excellence
• Partner closely with Banking, Compliance, Risk, and Finance teams on regulatory and operational requirements
• Collaborate with Product on prioritization and execution, while maintaining clear engineering ownership
• Build a strong engineering culture with high ownership and accountability
• Mentor engineering leads and senior engineers
• Drive hiring and scaling of the organization as the payments business grows
• Balance speed of execution with system reliability, correctness, and compliance constraints

Engineering Manager – Payments

QA Engineer

• Perform manual testing of backend and frontend components within the Cards domain
• Design, develop, and maintain automated API tests
• Analyze requirements, identify edge cases, and ensure appropriate test coverage
• Investigate, document, and track defects through resolution
• Maintain and improve test documentation, including test cases, checklists, and test plans
• Support regression testing, release activities, and continuous improvement of QA practices

• Manual testing of a REST-based microservice architecture, primarily:
• Services related to virtual and physical card issuance and management
• Transaction flows: authorizations, captures, reversals, refunds
• New Feature Testing for new card-related functionality
• Regression testing during releases and infrastructure migrations
• Writing test cases, checklists, and documenting test results
• Collaborating with developers, product managers, and analysts based on test outcomes
• Collecting and analyzing QA metrics
• Opportunity to grow into AQA: automation of card and payment flow testing (API-level)

QA Engineer – Agent app

Designer

• Team leadership. Manage and mentor 3–5 communication designers: set priorities, give sharp, grounded feedback, and develop individual skills.
• Design direction. Define and evolve the visual communication standards for marketing, building scalable design systems and templates the team can work from.
• Cross-functional. Drive cross-functional collaboration with Product, Growth, Brand, Marketing, and Engineering — align on priorities, represent the design perspective in strategic discussions, and ensure smooth delivery across teams.
• AI tools leadership. Lead the adoption of AI-powered design tools within the team: identify the right tools, build workflows, run onboarding, and set the standard for responsible, effective AI-assisted production.
• Processes. Build and continuously improve design processes within the team — from briefing and review flows to production standards and handoff — making the work faster, clearer, and more consistent.
• Campaign ownership. Lead campaign design end-to-end across digital channels (social, email, paid) and offline formats (OOH, print), ensuring visual coherence across every touchpoint.
• Web & mobile. Own communication design across all web and mobile surfaces — landing pages, web banners, app stores, and responsive email — in close collaboration with Product and Engineering.
• Product communications. Partner with Growth and Product teams on onboarding flows, push notifications, in-app messaging, and other product communication touchpoints — translating product value into clear, engaging visuals.
• Brand involvement. Actively contribute to Brand team projects — take part in brand identity work, visual guidelines, and cross-functional initiatives where communication design and brand intersect.
• Quality & consistency. Own the QA process for outgoing materials — maintaining brand integrity across high volumes of output.

Lead Communication Designer

Data Analyst

• Track and analyze delivery, open, and engagement rates across various communication channels
• Monitor and report on communication costs; identify optimization opportunities
• Develop and maintain frequency capping rules to prevent customer over-communication
• Build a self-service tool enabling product teams to set up and manage communication campaigns independently
• Support product teams with communication configuration until self-service tooling is in place

Data Analyst, Growth

• Build and maintain data quality dashboards tracking freshness, completeness, validity, and consistency of client data
• Write SQL queries to investigate data issues, produce reports, and support ad hoc analytical requests
• Map regulatory requirements to data fields and monitor compliance through ongoing analytics
• Set up and maintain alerts for data quality degradation and outdated client records
• Analyze data flows between the mobile app and back-office systems to identify gaps and inconsistencies
• Collaborate with product, engineering, operations, and compliance teams on data-related decisions

Data Analyst – Growth

Data Engineer

• Design, build, and maintain scalable ETL/ELT pipelines using Databricks (Apache Spark)
• Implement batch and streaming data ingestion from multiple sources (databases, APIs, event streams)
• Ensure pipelines are fault-tolerant, efficient, and cost-optimized on AWS
• Develop and maintain data lake / lakehouse architectures using AWS S3, Delta Lake, and Databricks
• Implement medallion architecture (Bronze / Silver / Gold layers)
• Optimize data storage formats (Parquet, Delta) and partitioning strategies
• Work with AWS services such as S3 (data lake storage), IAM (access control), Lambda / Step Functions (orchestration)
• Develop notebooks and jobs using PySpark / SQL / Python
• Optimize Spark jobs for performance and cost (cluster sizing, caching, joins, shuffles)
• Manage Databricks Workflows, jobs, and cluster configurations
• Implement Unity Catalog for governance and data access control (if used)

Business Analyst

• Map and document how customer requests within Deposits and Daily Banking are handled (by agents or bots)
• Create and maintain step-by-step flows and BPMN diagrams for core and edge cases
• Ensure clarity, accuracy, and relevance of all processes over time
• Prepare the Customer Service team for new product launches, policy updates, and new tools within the Deposits and Daily Banking scope
• Translate business and product changes into concrete CS actions (scripts, macros, workflows)
• Build project plans, align with other teams, and ensure timely implementation
• Proactively surface risks and blockers and work across teams to resolve them
• Monitor whether requests are handled as designed
• Track key metrics (handling time, satisfaction, process adherence, SLAs)
• Identify root causes for deviations and address them with the relevant teams
• Handle incidents and escalations within the deposits scope
• Propose and drive changes to simplify or improve customer processes
• Sync with Business, Product, Training, and QA to ensure alignment
• Collaborate with Data Analysts to measure the impact of improvements
• Coordinate across CS, Product, Engineering, Risk, Compliance, and other departments on the deposit customer journey

Business Analyst, Deposits & Daily Banking

• Map and document end-to-end delivery processes (last-mile, card/document delivery, courier management, exception flows)
• Translate operational and business requirements into structured product specifications: user stories, process flows, acceptance criteria
• Work closely with product managers, tech leads, and operations to ensure requirements are complete, unambiguous, and implementable
• Maintain and update process documentation as the platform evolves
• Support UAT: prepare test cases, validate that built features match defined requirements
• Identify process gaps and inefficiencies; propose structured improvements
• Assist in regulatory and compliance documentation where delivery operations intersect with BSP requirements

Growth Marketing

• Develop, prioritize, and manage a backlog of growth hypotheses focused on user acquisition, activation, and retention for Deposits & Daily Banking products.
• Act as a project manager for growth experiments — coordinating with acquisition, design, product, origination, affiliate, and web/SEO teams to execute and measure results.
• Design and run A/B tests across paid channels, landing pages, and onboarding flows.
• Analyze user and campaign data to identify bottlenecks in the funnel and propose data-driven improvements.
• Build and maintain a structured experiment tracking system with clear learnings and next steps.
• Collaborate closely with the creative team to test new messaging and visual approaches aimed at improving users' quality.
• Present results, insights, and recommendations to cross-functional stakeholders and leadership.
• Stay updated on best practices and new growth tactics within fintech and performance marketing.

Growth Manager

Product Manager

• Drive a wide range of initiatives across POS business and nearby areas
• Run pilots and tests with partners
• Help define and launch rates, pricing logic, promos, and product conditions
• Support product infrastructure topics such as tariff setup, promotions, onboarding, and origination-related changes
• Work on improving unit economics and product profitability
• Coordinate with analytics, development, and field sales teams to move initiatives from idea to launch
• Help ensure product changes are clearly explained and operationalized in the field
• Hold several parallel workstreams at once and keep them moving without losing context

Product Manager – POS Lending, Commercial Initiatives

• Design and implement a structured quality system across the full customer journey: prevent → proactive → self-service → online support → back-office
• Define evaluation criteria for each stage and align them with business and operations
• Run calibration sessions to ensure consistent standards
• Continuously evolve the framework as products and channels grow
• Help the company move from fragmented quality checks toward a clearer, more scalable quality development model
• Bring together signals from different data sources: chats, social media, app-related interactions, chat history, and other relevant customer touchpoints
• Define and implement quality assessment tools: manual review, AI scoring, CSAT/NPS/CES, self-service and back-office analytics
• Build monitoring for key metrics such as repeat contacts, escalations, long chats, bot fallback rate, FAQ conversion, and SLA
• Identify weak points across the journey and quantify the level of customer pain
• Own rollout and performance tracking of all quality tools
• Work with analytics and internal tooling teams to improve how quality data is collected, interpreted, and used
• Establish a clear definition of high-quality resolution focused on customer outcomes
• Set target metrics and connect them to business results
• Ensure shared understanding of quality standards across stakeholders
• Translate insights into action by building structured reporting for operations, business, training, and product teams
• Act as an ambassador for quality across internal teams, helping service and product stakeholders understand where the biggest issues are and what should improve
• Escalate critical cases and initiate improvement projects

Product Manager, Customer Quality

• Build and scale the mentoring program for field teams – designing flows, tools, success metrics, and operational processes
• Develop the learning block inside the Agent App, ensuring field staff have simple, high-quality, mobile-friendly training experiences
• Lead the creation of AI-powered learning tools (AI Trainer, AI Examiner, coaching assistants) that boost speed, consistency, and quality of upskilling
• Spend time in the field: visit stores, observe mentoring sessions, shadow agents – deeply understand their realities and learning gaps
• Translate insights into a clear, prioritised backlog that accelerates agent performance and organizational capability
• Partner closely with engineering, design, L&D, operations, and business leaders to ship impactful solutions fast
• Define measurable KPIs for learning effectiveness, adoption, and productivity – track results and iterate relentlessly

L&D Product Manager

• Build and maintain E2E automated tests for the web SPA using Playwright (JavaScript)
• Develop and extend regression coverage across key screens and flows
• Introduce and maintain screenshot and visual testing where relevant
• Participate in manual acceptance testing for new features and UI changes
• Collaborate with developers to debug issues and improve test stability
• Contribute to page performance and load optimization from a quality perspective

AQA Engineer – ATM Stream

Cloud Engineer

• Crafting, developing, and managing scalable AWS infrastructure.
• Establishing and maintaining effective CI/CD pipelines for optimized application deployment.
• Monitoring and swiftly resolving application and infrastructure issues.
• Collaborating seamlessly with cross-functional teams to ensure smooth software integration and deployment.
• Assuring adherence to security policies and industry best practices.
• Driving automation of infrastructure and application deployment processes.
• Ensuring the resilience and availability of production systems.