SALMON ROBOTICS LIMITED

Compliance

• Execute the periodic compliance testing program covering key business processes, regulatory obligations, and internal policy requirements.
• Design and apply testing procedures, sampling methodologies, and workpaper standards that meet 2LOD independence and quality expectations.
• Document testing results with sufficient clarity and evidence to support observations, conclusions, and recommendations.
• Identify control gaps, policy breaches, and regulatory non-conformances, and communicate findings to business unit heads and senior management in a timely manner.
• Maintain an up-to-date testing calendar and tracker, ensuring all planned activities are completed within agreed timelines.
• Support alignment of the testing program with BSP and other applicable regulatory examination requirements.
• Perform ongoing monitoring of key controls across covered business lines to detect breaches, deterioration, or emerging weaknesses.
• Collect, analyze, and interpret control performance data and metrics, flagging anomalies or adverse trends for escalation.
• Conduct targeted deep-dive reviews when monitoring results indicate heightened risk or control failure.
• Maintain monitoring logs and evidence files in line with documentation standards and audit trail requirements.
• Coordinate with First Line of Defense (1LOD) process owners to obtain monitoring data, clarify control design, and validate control operation.
• Escalate significant control breaches, regulatory risks, or systemic issues to the Compliance Testing and Monitoring Head, Chief Compliance Officer, and Senior Management without undue delay.
• Log and maintain accurate records of all compliance testing findings and control monitoring exceptions in the issue tracking system.
• Track remediation commitments by business units, following up regularly to assess progress and validate completion.
• Verify the adequacy and effectiveness of remediation actions prior to issue closure — ensuring root causes, not just symptoms, have been addressed.
• Prepare and maintain status reports on open findings, aging issues, and remediation timelines for senior management reporting.
• Directly support the management and tracking of findings from BSP ROE, Letters of Concern (LOC), internal audits, and compliance incidents.
• Flag recurring or systemic issues, supporting root cause analysis and thematic reporting.
• Prepare clear, well-structured testing reports and monitoring summaries that accurately reflect findings, risk ratings, and recommended actions.
• Maintain organized and examination-ready workpaper files for all testing and monitoring activities.
• Contribute to periodic compliance reporting packages for senior management and Board-level committees.
• Support the continuous improvement of testing procedures, monitoring frameworks, and issue management protocols.
• Build effective working relationships with First Line business units as a professional and constructive 2LOD counterpart.
• Communicate findings and monitoring results clearly and objectively, balancing independence with a solutions-oriented approach.
• Assist the Compliance Testing and Monitoring Head and Chief Compliance Officer in preparing materials for regulatory examinations, including coordination of information requests and document production.
• Participate in compliance-related working groups, meetings, and training activities as required.

Compliance Testing Officer

General

• Manage the full relocation and immigration lifecycle of expatriates relocating to the Philippines, including visa processing, permits, onboarding, extensions, renewals, and offboarding requirements.
• Advise relocating employees and expats on immigration requirements, documentation, timelines, and onboarding processes.
• Coordinate closely with external partners such as immigration service providers and law firms to ensure smooth, compliant, and cost-effective service delivery.
• Track and manage multiple immigration cases simultaneously, ensuring accuracy, timeliness, and compliance with Philippine immigration and labor regulations.
• Maintain accurate case records, trackers, and documentation; provide regular status updates and reporting to stakeholders.
• Identify opportunities to improve and streamline internal immigration processes, SOPs, and workflows.
• Proactively assess potential risks, delays, or compliance issues and take action to prevent disruptions.
• Support the Immigration Specialist in preparing for future expansion into other countries, including assisting with documentation, trackers, and vendor coordination as needed.

Immigration Case Management Officer

Solutions Engineer

• Designing and architecting complex software systems.
• Ensuring adherence to SDLC, IT policies and standards, industry best practices
• Oversee development of Solutions from inception to release
• Ensure regulatory compliance for solutions that are crafted
• Develop comprehensive technical architectures for new products, features, or systems
• Evaluate and select appropriate technologies, platforms, and frameworks
• Ensure that solutions adhere to best practices, standards, and guidelines
• Create detailed technical designs, including data models, system diagrams, and component specifications
• Provide guidance to development teams on implementation details
• Review and approve technical designs
• Identify and troubleshoot technical issues
• Plan and manage software development projects, ensuring they meet deadlines
• Collaborate with product owners and stakeholders to define requirements and prioritize features
• Oversee the entire software development lifecycle, from design to deployment

Solutions Architect

Outside Sales

• Create strategies and partnership models to develop profitable commercial relationships with retailers - through distribution channels, networks and individual retailers
• Build a portfolio of retailers across a variety of categories to develop long-term and strategic business relationships.
• Negotiate commercial terms, contracts and agreements that create sustainable, long-term value for the Company, retailers and consumers.
• Be accountable for retailer activity and engagement throughout the retailer's onboarding journey.
• Establish a proactive account management strategy to drive growth and retention by analyzing product performance, identifying cross-sell/up-sell opportunities and implementing best practices, marketing programs and other solutions to meet retailer needs and Company's strategic objectives.
• Provide sales data, dashboards and reports to retailers to show the value add to their business.
• Hire, train, manage and mentor a team of sales/distribution staff.
• Serve as a catalyst for change and continuous improvement of product enhancements, new solutions and go-to market strategies based on transaction data analysis, first-hand experience, competitor understanding and other insights.
• Work closely with the Key Accounts Management team/function, which is separate from the Point-of-Sale Networks team/function.
• Collaborate cross-functionality with marketing, compliance, risk, data / analysis, product and technology, finance, legal and operations and other teams as appropriate to achieve desired business results.

Territory Sales Head

Backend Engineer

• Months 1–6: you're the primary technical presence on a greenfield initiative — making foundational architecture decisions, shaping the infrastructure setup, defining the release process and testing strategy, and working directly with business stakeholders to keep technical direction grounded in real product needs. You write production code yourself.
• Month 6 onward: you build and lead the team around what you've built — Kotlin developers, system analysts, and QA engineers — continuing to own architecture as the product moves from foundation to production at scale.
• Stay the translation layer between business and engineering throughout both phases: you set direction before the team existed, and you remain that link as it grows.
• Make the foundational architecture decisions for a new banking domain — made once, by you, without working around anyone else's prior choices.
• Assess and evolve the current infrastructure setup and CI/CD approach for a product starting from scratch.
• Define the release process and testing strategy from the ground up.
• Write production code in Java and Kotlin during the solo phase.
• Build and lead a mixed-discipline team of Kotlin developers, system analysts, and QA engineers from month 6 onward.
• Lead code reviews and design reviews, mentoring the team on distributed systems thinking and production ownership.
• Own delivery across the team's technical initiatives — stay hands-on rather than shifting into pure coordination.

Backend Lead, Java/Kotlin

Underwriter

• Lead and manage SME loan underwriting activities, ensuring timely and high-quality credit decisions
• Review and approve SME credit applications within delegated authority limits
• Develop, implement, and continuously improve SME underwriting policies, guidelines, and procedures
• Ensure credit assessments align with risk appetite, regulatory requirements, and business objectives
• Analyze financial statements, cash flows, bank statements, and alternative data for SMEs
• Partner with Risk and Data teams to enhance credit scoring models and decision frameworks
• Monitor portfolio performance and recommend underwriting or policy adjustments as needed
• Provide guidance, coaching, and quality control for underwriters and credit analysts
• Collaborate with Sales and Operations to improve turnaround times and customer experience
• Support audits, regulatory reviews, and internal risk assessments

SME Underwriting Lead

Accounting Manager

• Elicit, analyze, and formalize requirements for financial services and systems
• Design logic for accounting processes - GL, postings, fees, products
• Reverse-engineer existing solutions to find gaps and fix them
• Prepare technical specs and task definitions for development teams
• Work with finance, product, and IT stakeholders to align solutions
• Control implementation: participate in testing and acceptance
• Own tasks through to production release.

System Analyst, Accounting, Core Engineering

Supply Chain

• Own and develop internal platforms and tools for operational teams.
• Analyze user journeys and identify opportunities to improve operational processes.
• Conduct user research, gather feedback, and validate product hypotheses with internal users.
• Define product requirements, prioritize the backlog, and drive roadmap execution.
• Work closely with Engineering, Design, and Analytics teams to deliver impactful product improvements.
• Launch pilot initiatives, measure results, and scale successful solutions across the organization.
• Measure the impact of product changes on operational efficiency and team productivity.
• Contribute to the development of key internal products, including Agent App, workforce planning solutions, and other operational platforms.

Product Manager, Partners & Distribution

Analyst

• Monitor live contact center performance including queues, service levels, AHT, occupancy, and adherence
• Identify operational risks and proactively recommend corrective actions
• Take immediate action to mitigate SLA risks through staffing adjustments and queue management
• Track agent adherence and coordinate with Operations on schedule deviations
• Communicate intraday performance updates, risks, and action plans to Team Leads, Operations Managers, and Workforce Management stakeholders
• Coordinate with Scheduling, Forecasting, and Operations teams to balance demand and staffing in real time
• Support incident management by assessing operational impact and coordinating response actions
• Prepare and maintain real-time dashboards and operational reports
• Analyze intraday trends and identify opportunities to improve staffing efficiency and service performance
• Help maintain target service levels and customer experience standards

Real Time Analyst, RTA

Business Intelligence Analyst

• Help support Contact Center Operations through data-driven performance management, KPI tracking, reporting, and operational analytics
• Maintain performance visibility across the organization by managing scorecards, leaderboards, dashboards, incentive calculations, and performance reporting
• Track, monitor, and analyze individual and team performance across key operational KPIs
• Maintain performance scorecards, leaderboards, and productivity tracking systems
• Identify trends, risks, and opportunities for performance improvement
• Provide actionable insights and recommendations to Operations and Leadership teams
• Develop, maintain, and improve operational reports and dashboards
• Generate daily, weekly, monthly, and ad hoc reports
• Ensure accuracy, consistency, and integrity of performance data
• Support automation and streamlining of reporting processes
• Maintain and validate incentive calculations based on predefined business rules
• Ensure performance data accurately supports incentive payouts and recognition programs
• Investigate and resolve discrepancies related to performance reporting and incentive calculations
• Analyze operational data from contact center platforms and workforce management systems
• Monitor KPI performance and provide visibility into operational results
• Collaborate with Workforce Management and Operations teams on performance-related initiatives
• Identify opportunities to improve reporting efficiency and performance tracking
• Recommend enhancements to dashboards, scorecards, and reporting methodologies
• Support continuous improvement initiatives through data analysis and operational insights

Performance & Reporting Analyst

Engineering Manager

• Lead and grow multiple engineering teams within the Payments domain
• Own engineering delivery across payments infrastructure and platform capabilities
• Own reliability and uptime of systems responsible for money movement
• Be accountable for financial correctness at the systems level (e.g. consistency, reconciliation, failure handling)
• Drive architectural consistency and long-term evolution of payment systems
• Establish engineering standards for scalability, observability, testing, and resilience
• Improve operational maturity, incident management, and production excellence
• Partner closely with Banking, Compliance, Risk, and Finance teams on regulatory and operational requirements
• Collaborate with Product on prioritization and execution, while maintaining clear engineering ownership
• Build a strong engineering culture with high ownership and accountability
• Mentor engineering leads and senior engineers
• Drive hiring and scaling of the organization as the payments business grows
• Balance speed of execution with system reliability, correctness, and compliance constraints

Engineering Manager – Payments

QA Engineer

• Perform manual testing of backend and frontend components within the Cards domain
• Design, develop, and maintain automated API tests
• Analyze requirements, identify edge cases, and ensure appropriate test coverage
• Investigate, document, and track defects through resolution
• Maintain and improve test documentation, including test cases, checklists, and test plans
• Support regression testing, release activities, and continuous improvement of QA practices

• Manual testing of a REST-based microservice architecture, primarily:
• Services related to virtual and physical card issuance and management
• Transaction flows: authorizations, captures, reversals, refunds
• New Feature Testing for new card-related functionality
• Regression testing during releases and infrastructure migrations
• Writing test cases, checklists, and documenting test results
• Collaborating with developers, product managers, and analysts based on test outcomes
• Collecting and analyzing QA metrics
• Opportunity to grow into AQA: automation of card and payment flow testing (API-level)

QA Engineer – Agent app

Designer

• Team leadership. Manage and mentor 3–5 communication designers: set priorities, give sharp, grounded feedback, and develop individual skills.
• Design direction. Define and evolve the visual communication standards for marketing, building scalable design systems and templates the team can work from.
• Cross-functional. Drive cross-functional collaboration with Product, Growth, Brand, Marketing, and Engineering — align on priorities, represent the design perspective in strategic discussions, and ensure smooth delivery across teams.
• AI tools leadership. Lead the adoption of AI-powered design tools within the team: identify the right tools, build workflows, run onboarding, and set the standard for responsible, effective AI-assisted production.
• Processes. Build and continuously improve design processes within the team — from briefing and review flows to production standards and handoff — making the work faster, clearer, and more consistent.
• Campaign ownership. Lead campaign design end-to-end across digital channels (social, email, paid) and offline formats (OOH, print), ensuring visual coherence across every touchpoint.
• Web & mobile. Own communication design across all web and mobile surfaces — landing pages, web banners, app stores, and responsive email — in close collaboration with Product and Engineering.
• Product communications. Partner with Growth and Product teams on onboarding flows, push notifications, in-app messaging, and other product communication touchpoints — translating product value into clear, engaging visuals.
• Brand involvement. Actively contribute to Brand team projects — take part in brand identity work, visual guidelines, and cross-functional initiatives where communication design and brand intersect.
• Quality & consistency. Own the QA process for outgoing materials — maintaining brand integrity across high volumes of output.