Salesforce

Solutions Engineer

• Join the Global Public Sector Solution Engineering team.
• Serve as the single point of contact for sales teams.
• Ensure every data opportunity is handled by a specialist.
• Conduct holistic discovery and design compliant, AI-ready architectures.
• Work with Federal Civilian agencies and bridge the gap between legacy system connectivity and modern mission outcomes.
• Act as a trusted advisor navigating everything from API management to real-time data unification and advanced analytics.

Principal Solution Engineer – Data, Integration, Agentic AI Data Strategy

Architect

• Build, lead, and develop a world-class team of Success Architects
• Manage individual contributors effectively
• Resource and organize teams effectively to drive customer outcomes
• Lead the Success Architect team to drive Customer Success
• Manage key metrics including customer satisfaction (CSAT)
• Act as an escalation point for high severity customer issues
• Drive customer adoption of Agentforce capabilities
• Work with Support, Sales, Product, Engineering, and other teams to improve customer experience

Director, Regional Success Architect – Agentforce

Data Engineer

• Lead design, development, and optimization of data pipelines to support analytics, AI models, generative AI applications, and business intelligence
• Architect and maintain APIs for seamless data exchange between systems, including Salesforce Data360 and Agentforce, enabling AI-powered workflows
• Leverage AI and machine learning to enhance data processing, predictive analytics, and automation
• Implement and integrate large language models (LLMs) and generative AI solutions to improve data insights, automated decision-making, and user experiences
• Provide technical leadership in Salesforce technologies, including APEX code development, Salesforce Flow, and integrations with external data sources and AI services
• Collaborate cross-functionally to implement data governance, security, and compliance best practices
• Optimize data storage, processing, and retrieval in cloud environments, ensuring performance and scalability
• Provide guidance on Salesforce Data360 integration and utilization
• Partner with ES teams to define metrics, build proof-of-concepts, and document functional and technical requirements
• Design and develop repeatable automation frameworks supporting AI model training and inference
• Lead review and validation of logical and physical design to align with solution architecture
• Collaborate with data scientists to support data needs and deploy scalable models
• Lead and collaborate with global teams across North America, EMEA, and APAC

Employee Success Lead – Data Engineer

Vice President

• Serve as a key member of the REWS leadership team, demonstrating a strong bias for action by taking ownership and accountability for complex, cross-functional decisions, proactively removing obstacles, and driving alignment with broader business priorities
• Partner extensively with the Real Estate Transactions team to ensure portfolio strategies are closely aligned with real estate investments and leasing strategy
• Own Salesforce’s global real estate portfolio strategy, ensuring tight alignment with the Workforce Plan, business priorities, and annual portfolio budget targets
• Lead multi-year capacity, occupancy, and utilization planning, balancing flexibility, cost efficiency, and employee experience across regions
• Develop portfolio strategies that support Salesforce’s evolving hybrid and distributed workforce model backed by financial models and LRPs
• Prepare and deliver clear, data-driven insights for Salesforce leadership, including the Real Estate Council, Executive Leadership Team, and Board-level committees
• Develop, present, and advocate for portfolio strategies with financial optionality and recommendations to REWS Leadership Team
• Translate complex portfolio trade-offs into concise executive narratives that enable timely, informed decision-making
• Lead advanced financial, portfolio, and scenario analyses to support Salesforce’s dynamic business environment
• Rapidly pivot analyses and recommendations as business priorities evolve, providing leadership with timely, actionable options
• Lead, develop, and inspire a high-performing Real Estate Strategy and Planning Team, reinforcing Salesforce’s culture of trust, accountability, and collaboration
• Provide program leadership across complex, cross-functional efforts, ensuring alignment, accountability, and execution at scale

VP, Real Estate Strategy – Planning

Security Engineer

• Serve as a technical anchor for the Vulnerability Management team
• Drive technical strategy for automating vulnerability management
• Collaborate with security engineers, product teams, and infrastructure partners
• Own the technical architecture and roadmap for vulnerability management tooling
• Lead design and development of high-quality, scalable engineering solutions
• Define and evolve metrics and reporting frameworks for program effectiveness
• Partner with cross-functional stakeholders to embed security automation in development lifecycle
• Identify systemic gaps and propose solutions
• Provide technical mentorship and contribute to architectural decisions

Staff Security Software Engineer, Vulnerability Management

Operations

• Develop and deliver clear, compelling presentations for senior executive audiences
• Design, develop, and interpret key partner growth metrics
• Lead ongoing business performance analyses
• Support strategic initiatives and operational reviews
• Translate data into insights and recommendations
• Advise on organizational design and structure

Senior Manager, Partner Strategy & Operations

Account Executive

• Achieve a dedicated quota for Data Governance products by identifying and closing complex opportunities.
• Understand data governance best practices and deliver high-impact presentations demonstrating how data transparency drives competitive advantage.
• Conduct deep use case qualification with customers related to Data Governance and Quality.
• Drive forecasting accuracy and pipeline generation for Data Governance and Quality products.
• Serve as a trusted advisor bridging governance principles with the strategic business outcomes of C-suite executives.
• Thrive in a collaborative, value-driven environment, sharing best practices and contributing to a high-energy sales culture.
• Lead pricing and consumption capacity scoping efforts.

Informatica Cloud Account Executive, Data Governance

Financial Planning and Analysis

• Conduct analysis of large and complex datasets to extract meaningful insights for CSG
• Interpret data trends, patterns, and anomalies to inform strategic decision-making
• Perform detailed data analysis and develop complex data models to derive actionable insights
• Design, develop, and maintain interactive dashboards and reports using Tableau
• Clean and preprocess raw data to ensure its quality, completeness, and usability
• Identify and create relevant data features to enhance model performance and accuracy
• Prepare comprehensive reports for executive leadership and stakeholders
• Collaborate with stakeholders to understand business requirements and translate them into data-driven solutions

Manager, Strategic Planning – Analytics

Customer Success Manager

• Enable the Customer Center of Excellence (CoE)
• Train 'Agent Champions' and empower the customer
• Monitor agent performance telemetry, success rates, and friction points
• Guide the customer’s Agentic Enterprise journey
• Proactively manage the roadmap for contracted licenses and consumption credits
• Define, track, and report on quantifiable business impact
• Identify qualified opportunities for deploying additional AI agents
• Identify and neutralize friction that prevents scaling of Agentforce
• Act as a bridge between the customer’s operational reality and Salesforce Product and Engineering teams

Customer Success Director

Manager

• Evaluate and oversee the M&A lifecycle from due diligence, integration plan, interim operations, and full integration across Sales and Post Sales
• Establish and implement interim operations required to support the deal thesis and field in the first 6-12 months after close, including account mapping, opportunity mirroring, lead pass, etc
• Build trusted relationships with executives across the Sales and Post Sales
• Apply sound business rationale, distill key priorities, and influence cross-functionally
• Oversee the active acquisition portfolio for Sales and Post Sales across all phases of the acquisition lifecycle globally

Senior Manager, Global Distribution M&A

• Build strong relationships with key business partners, establishing trust and gaining an understanding of relevant business drivers
• Work cross-functionally with Finance & Strategy, Recruiting, Infrastructure operations and leadership, and other business partners as necessary, to ensure alignment and accuracy
• Develop the annual business workforce plan and quarterly forecast updates by building finance models and analyzing data trends
• Develop scalable headcount reporting to support self-service budget requests & insights, including standard costing models to support scenario analysis
• Assist with ad-hoc analysis and presentation requests
• Demonstrate intellectual curiosity and manage interdependencies to meet work deadlines

Senior Financial Planning & Analysis Analyst

• Be a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud
• Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
• Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth
• Drive thought leadership through mentoring and knowledge sharing

Success Architect

Sales

• leading a team of Business Development Representatives, Business Development Managers, or Account Executives selling the entire Salesforce Customer Success Platform across multiple verticals
• formulate and implement a strategy to increase business growth
• work in partnership with Sales, Marketing, Pre-sales, Partner Alliances, Services & HR
• define and implement plans for the assigned Accounts to achieve sales objectives
• coach your team to develop in their careers
• inspire your team to do the best work of their life
• create Industry Specific Pipeline Programs to drive Pipeline and Revenue
• report on Team/Individual Results - Pipeline Generation, Quality of Pipeline, Revenue Forecasting

Manager/Senior Manager, Sales Leadership

• Lead the pre-sales discovery process, defining customer outcomes and translating them into a viable high-level solution design
• Develop and articulate comprehensive implementation proposals and Statements of Work (SOWs), including detailed estimates, timelines, and staffing plans
• Ensure business value is defined and realized by translating executive-level customer objectives into clear, executable implementation plans
• Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap
• Act as a trusted advisor to executive-level customers
• Define and manage the end-to-end engagement scoping process, establishing clear boundaries, assumptions, and success criteria
• Own the creation of the final Statement of Work, defining precise deliverables, scope, and implementation terms and conditions
• Manage a seamless transition from the pre-sales phase to the delivery team, ensuring all project details, scope, and commitments are clearly understood

Senior Director, Services Sales Solutions

• Collaborate closely with Sales teams to navigate territories, fostering productive relationships with prospects and existing customers.
• Lead outcome-driven conversations to deeply understand and define customer business requirements during discovery calls.
• Co-create future visions for customers on the Salesforce platform, aligning short and long-term goals to drive digital transformation.
• Bring visions to life through compelling product demonstrations, showcasing the versatility and potential of our platform.
• Engage in ongoing training and certification programs to expand and maintain expertise, staying ahead of industry trends.
• Act as a liaison between product and enablement teams, offering valuable field insights to drive solution evolution and enhancement.
• Share expert perspectives on the business value provided by our solutions, building confidence and trust with potential customers.