Salesforce

SMB / Commercial Account Executive, Employee Service

Salesforce

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Colorado, Illinois, New York

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Salary

💰 $64,680 - $177,450 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudITSMServiceNowSFDC

About the role

  • Prospecting, pipeline generation, and revenue attainment.
  • Navigating medium to long sales cycles for strategic, high-value deals.
  • Ensuring customer satisfaction for early adopters and expansion customers.
  • Develop strong internal and customer relationships to create win-win sales opportunities.
  • Clearly communicate the value of Salesforce’s HR Service and IT Service/ITSM capabilities to potential customers.
  • Drive revenue growth by closing new business and expanding existing accounts within your vertical.
  • Develop and execute sales campaigns targeting employee service transformation across HR and IT.
  • Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic deals.
  • Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome-based solutions.
  • Maintain accurate sales forecasting and CRM updates.
  • Collaborate with solution engineers, marketing, and customer success teams to provide a seamless end-to-end client experience.

Requirements

  • 6+ years of quota-carrying enterprise software or technology sales experience, ideally in SaaS , Employee Experience , HR Service Management , ITSM , or ITOM .
  • Proven experience in solution selling and value-based selling to multiple stakeholders.
  • Strong knowledge of ITSM platforms , IT operations, and the ITIL framework .
  • Familiarity with HR tech , employee experience platforms , and HCM systems (e.g., Workday) is a plus.
  • Bachelor’s degree strongly preferred.