Restructuring & Turnaround Consulting Director
Huron
Product Director
Salesforce
full-time
Posted on:
Location: Illinois, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $177,600 - $257,600 per year
Job Level
Lead
Tech Stack
CloudSFDC
About the role
- Demonstrate thought-leadership via the offer portfolio strategy & vision, connecting it to Salesforce’s overall strategy
- Quickly become an expert in the acquired products, their existing support/success portfolio and GTM to build comprehensive proposals for launch of Success Plans for M&A
- Collaborate with key stakeholders across Salesforce GTM, M&A, Corp Dev, product/engineering and CSG organizations in developing and managing the offer roadmap for M&As and strategic new Salesforce products
- Work backward from customers to develop Success Plan features and functionality to help customers realize maximum value
- Have accountability for the end-to-end lifecycle for the Success Plan product from concept definition, launch, customer experience, and growing the business
- Use data and insights from customers, partners, sales, and delivery teams to develop points of view and feature recommendations for Success Plan portfolio
- Have accountability for post-launch success of the offers and features, including customer adoption and financial success
- Ensure M&A integrations and strategic new Salesforce products are supported by Success Plans innovations to drive adoption, faster time-to-value, and long-term customer success
Requirements
- Must be customer-obsessed, curious, and empathic, with a strong sense of ownership and accountability
- 10+ years of Product Management experience, with experience bringing new products to market and growing products into successful businesses
- Product management experience in SaaS, public cloud, or Large Enterprise B2B software
- Experience in Support, Success, or Services product management is a plus
- Prior experience integrating acquired company’s product/services portfolio is a plus
- Demonstrated ability to systematically simplify complex problems and articulate clear, strategic points of view for solving them
- Effective communicator across all levels of the organization, including driving discussions with senior executives
- Demonstrated ability to lead a high-performing cross-functional team and foster a culture of innovation and collaboration
- Preferred: Experience leading product management teams and managing multi-product portfolios
- Preferred: Experience in Salesforce products and technologies
- Preferred: M.B.A.
