Inside Sales Representative – AWS
Datacom
AWSCloud
Experience Specialist, Salesforce Platform
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: Melbourne • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Collaborate directly with customers to understand their unique business needs
- Lead the design of next-generation conversational AI interfaces
- Create conversational prototypes using tools like Voiceflow
- Work closely with cross-functional teams
- Analyze user feedback and live conversational data
Requirements
- Deep understanding of conversation design principles, NLU concepts
- Strong user research and empathy skills
- Experience with conversational prototyping tools (e.g., Figma)
- Familiarity with prompt engineering for Large Language Models
- Experience with Salesforce products
- Excellent writing and dialogue scripting abilities
- Ability to interpret conversation data and analytics
- Experience consulting directly with customers
Benefits
- Health insurance
- Professional development opportunities
- Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
conversation design principlesNLU conceptsconversational prototyping toolsprompt engineeringLarge Language ModelsSalesforce productsdialogue scriptingdata analytics
Soft skills
user researchempathywritingcommunicationcollaboration
