Customer Success Manager
Immuta
AWSAzureCloudGoogle Cloud PlatformServiceNow
Advisory Solutions Consultant – Federal
SailPoint
full-time
Posted on:
Location Type: Remote
Location: Remote • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $114,660 - $212,940 per year
Job Level
SeniorLead
Tech Stack
AWSAzureGoogle Cloud PlatformJavaSQL
About the role
- Actively participate in the sales process and work closely with the direct and channel sales teams
- Discover and understand customer requirements and align our solutions to those requirements
- Present SailPoint business functions, value, and competitive differences
- Provide product demonstrations to prospective customers
- Assist in developing RFP responses in coordination with our RFP response team
- Participate in onsite and remote Proof of Value (POV) evaluations
- Provide feedback to Product Management on product enhancements
- Learn the Identity Security and Identity Management space and participate in demos best practices training
- Handle initial demos and discussions in IGA and attend Revenue Onboarding for Challenger Sales training
- Coordinate with Account Executives and internal teams (Customer Success, Product Management, Professional Services, Partners) before and after client calls
Requirements
- 8+ years professional experience as a pre-sales technical resource in an enterprise software company (B2B)
- 3+ years working with Identity, Governance and Access Management solutions is preferred
- Excellent written and verbal communications skills
- A working knowledge of technical infrastructure including web services, application servers, databases, virtualization, and directories is required
- Conversant in modern SaaS architecture
- Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable
- Technical pre-sales experience in complex enterprise environments
- Thorough understanding of Identity, Governance, User Administration, and Access Management
- Exceptional communication skills
- High EQ, expertise in discovering customer requirements
- Ability to articulate and demonstrate enterprise solutions aligned to business outcomes
- Residence in the Washington D.C. states is required
- Anticipate 25% travel and flexibility to travel within the US (primarily in the North east US)
- Preferred, not required: BA/BS or global equivalent
Benefits
- Health and wellness coverage: Medical, dental, and vision insurance
- Disability coverage: Short-term and long-term disability
- Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
- Additional life coverage options: Supplemental life insurance for employees, spouses, and children
- Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
- Financial security: 401(k) Savings and Investment Plan with company matching
- Time off benefits: Flexible vacation policy
- Holidays: 8 paid holidays annually
- Sick leave
- Parental support: Paid parental leave
- Employee Assistance Program (EAP) and Care Counselors
- Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
- Health Savings Account (HSA) with employer contribution
- May be eligible for SailPoint Corporate Bonus Plan or role-specific commission
- Potential eligibility for equity participation
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Identity Governance and Access ManagementJavaXMLLDAPSQLJSONAzureAWSGCPweb services
Soft skills
written communicationverbal communicationcustomer requirements discoveryhigh emotional intelligencearticulation of enterprise solutionspresentation skillscollaborationflexibilityproblem-solvingtraining
Certifications
BA/BSglobal equivalent
Similar jobs on JobTailor
Director, National Partners
Wiz
AWSAzureCloudGoogle Cloud Platform
Senior Sales Engineer
XOPS
AWSAzureCloudGoogle Cloud PlatformITSM
Technical Account Manager
Dataiku
AWSAzureCloudGoogle Cloud PlatformHadoopJavaKubernetesLinuxPythonSpark
Engineering Manager
Tekton Labs
AWSAzureCloudGoogle Cloud PlatformJavaScriptNode.jsPythonSDLC