XOPS

Senior Sales Engineer

XOPS

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Washington

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Salary

💰 $189,000 - $210,000 per year

Job Level

Senior

Tech Stack

AWSAzureCloudGoogle Cloud PlatformITSM

About the role

  • Partner with Sales to develop and execute technical strategies for key Enterprise and Strategic prospects
  • Deliver compelling technical presentations and customized product demonstrations to technical and non-technical audiences
  • Lead discovery conversations to understand customer IT operations environments, business challenges, and automation goals
  • Scope and execute successful product evaluations and pilots, serving as technical lead and solution architect
  • Serve as a trusted advisor to senior IT stakeholders, including CIOs, CTOs, and IT Ops leadership
  • Capture feedback and competitive insights from the field and channel back to product and engineering
  • Stay up to date on the evolving XOPS platform and broader ecosystem across observability, automation, and IT operations
  • Occasionally support post-sale technical handoffs to ensure a smooth customer transition

Requirements

  • 5+ years in a Sales Engineer, Solutions Architect, or equivalent technical pre-sales role
  • Proven success working with Enterprise and Strategic accounts across varied verticals
  • Deep understanding of modern IT operations, observability platforms, automation workflows
  • Strong communication and presentation skills, with experience engaging both technical and executive audiences
  • Experience managing technical evaluations or proof-of-concepts (POCs) from start to finish
  • Familiarity with technologies such as SaaS platforms, APIs, cloud infrastructure (AWS, Azure, GCP), ITSM, endpoint management
  • Self-starter with strong time management and organizational skills
  • Based in the Western U.S. region, with ability to travel occasionally for key customer meetings
  • Experience selling or supporting platforms in the IT operations, ITSM, endpoint management, or SaaS observability space
  • Experience with CMDBs or or solid understanding of how IT teams use Configuration Management Databases (CMDB) to support IT service management (ITSM) processes and solution design