Sago

Research Analyst

• The Senior Research Associate will work with a seasoned team of researchers to help provide insights and guidance to clients.
• The Senior Research Associate is responsible for supporting the design and analysis of quantitative research studies for clients across a wide variety of industries.
• With advice and oversight from senior team members, participate in survey design, questionnaire development, and preparation of reports.
• Support multiple research projects across different clients simultaneously, managing time and priorities effectively to meet deadlines.
• Test programmed surveys for quality, accuracy, and functionality, including logic, skip patterns, piping.
• Develop tab and banner plans in collaboration with senior team members and data processing partners to support effective analysis.
• Review draft tables and datasets for accuracy, consistency, and alignment with research objectives.
• Collaboration with project management, qualitative strategy, and analytics teams to keep projects running smoothly.
• Identification of key trends and patterns in the data.
• Create data visualizations, such as charts and graphs, to effectively communicate insights in a way that elevates our storytelling.
• Contribute to continuous improvement of internal processes, templates, and best practices related to research execution and reporting.

Senior Research Associate

Project Manager

• End to end responsibility to efficiently manage online data collection projects for multiple accounts
• Execute flawlessly multiple research projects independently at different phases from sale to delivery
• Be the point of contact for clients, internal teams and vendors
• Review project specs and research design for fielding and data collection
• Continuously monitor project elements, anticipate/identify potential problems and manage to resolution
• Manage external vendors and partners to meet project timeline and budget qualifications
• Communicate with clients and internal teams throughout the project cycle to provide project updates, recommendations, and liaise with senior staff on any issues
• Work within company systems effectively throughout the life cycle of the project
• Work collaboratively with clients to provide timely updates on progress of the project
• Deploy samples, coordinate with vendors, and monitor throughout the field to ensure completion on schedule
• Respond quickly to unanticipated or urgent issues and manage to resolution; escalating as appropriate
• Collaboration and support internal and external teams in coding, analysis, reporting
• Validation and preparing of data deliveries
• Meet client’s timeline expectations and highest quality of data deliverables

Project Manager – German Language

• Manage multiple research projects, ensuring they are delivered on time and within budget.
• Coordinate with supervisors, recruiters, and clients to align on project needs and updates.
• Prepare and maintain tracking tools and reports for clear communication of progress.
• Collaborate across teams to ensure successful recruiting and resolve issues quickly.
• Act as the main point of contact between internal teams and clients, providing timely updates.
• Use company systems and tools effectively throughout the project lifecycle.
• Handle unexpected challenges with urgency, escalating when necessary.
• Support company goals such as client satisfaction and efficient project close‑out.
• Understand project costs and feasibility to maintain healthy margins.
• Adapt to changes in project requirements with flexibility.
• Deliver excellent service and build strong client relationships.
• Follow company procedures and standards.
• Perform other related duties as needed.

• Execute flawlessly multiple research projects independently at different phases from sale to delivery
• Be the point of contact for clients, internal teams and vendors
• Review project specs and research design for fielding and data collection
• Continuously monitor project elements, anticipate/identify potential problems and manage to resolution.
• Manage external vendors and partners to meet project timeline and budget qualifications
• Communicate with clients and internal teams throughout the project cycle to provide project update, recommendations, and liaise with senior staff on any issues
• Work within Sago systems effectively throughout life cycle of project
• Work collaboratively with clients to provide timely update on progress of project.
• Deploy sample, coordinate with vendors, and monitor throughout field to ensure field completion of required quotas on schedule, including reportals, quota reports, field reports…etc.
• Respond quickly to unanticipated or urgent issues and manage to resolution, escalating as appropriate.
• Collaboration and supporting internal and external teams in coding, analysis, reporting.
• Validation and preparing of data deliveries
• Meet client’s timeline expectations and highest quality of data deliverables in the most efficient way maintaining margin for projects
• Build and maintain successful client relationships.
• Work in accordance with the SOP's of company.
• Other duties as assigned.

Senior Project Manager

Cloud Engineer

• Manage, maintain, and optimize cloud infrastructure on Microsoft Azure.
• Expertise in Azure services, virtual networking, security management, and automation.
• Deploying, configuring, and monitoring Azure resources while ensuring high availability, security, and compliance with industry standards.

Azure Administrator

Customer Success Manager

• Lead the delivery of insights communities while building strong, consultative relationships with clients.
• Manage community setup, recruitment, engagement, renewal, and overall health.
• Collaborate with sales to understand client needs and provide proactive, tailored recommendations.
• Design creative solutions using available tools and processes to exceed client expectations.
• Serve as the primary contact for clients, internal teams, and external vendors.
• Manage vendors and partners to ensure projects stay on schedule and within budget.
• Ensure timely completion of all deliverables, including meeting deadlines for invoicing.
• Continuously monitor program elements, anticipate/identify potential problems, and manage to resolution.
• Work within Sago systems effectively throughout life cycle of project.
• Work collaboratively with clients to provide timely updates on community status.
• Validation and preparing of deliverables (datasets, reports, engagement activities/calendars, communications to community members).

• Support the delivery of insights communities, including leading recruitment efforts, while building strong, consultative relationships with clients.
• Ensure each program meets business goals and delivers an exceptional member experience.
• Manage community recruitment for internal full service and external clients.
• Support community setup, engagement, renewal, and overall health.
• Collaborate with sales to understand client needs and provide proactive, tailored recommendations.
• Collaborate with Customer Success colleagues to design and implement solutions to exceed client expectations.
• Point of contact for clients, internal teams, and external vendors, foster and maintain successful relationships with all parties.
• Manage vendors and partners to ensure projects stay on schedule and within budget.
• Ensure timely completion of all deliverables, including meeting deadlines for invoicing.
• Work within Sago systems effectively throughout life cycle of project.
• Work collaboratively with clients to provide timely updates on community status.
• Support preparation of deliverables (datasets, reports, engagement activities/calendars, communications to community members).
• Meet client’s timeline expectations and highest quality of deliverables in the most efficient way maintaining margin for projects.
• Work in accordance with the SOP's of company.