VP, Account Management – Facilities

Sago

Seeking an experienced VP of Account Management to drive sales growth in Sago facilities. Develop and manage a portfolio of clients in the United States with a focus on client satisfaction and long-term partnerships.

Posted 6/19/2026full-timeRemote • New Jersey • 🇺🇸 United StatesLeadWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

data collection methodologiessales forecastingproposal developmentcalendar optimizationclient relationship managementaccount performance analysisprofitability analysissales strategy developmentcustomer servicerevenue generation

Soft Skills

communicationcollaborationrelationship buildingproblem solvingstrategic thinkingcustomer focusleadershipadaptabilitynegotiationtime management

Tools & Technologies

Microsoft OfficeCRM softwaredata analysis toolssales management toolsproject management softwarecalendar management systemscommunication platformsreporting toolscollaboration toolsbid management systems

Certifications & Qualifications

Bachelor’s degree

Industry Keywords

facility managementclient satisfactionsales targetsprofit expectationscustomer segmentsbusiness developmentclient lifetime valuesales metricsaccount managementindustry knowledge

About the role

Key responsibilities & impact

In depth understanding of Sago Facility locations, operations, and services and how to customize outreach for different customer segments through a deep understanding of in-person customer needs and requirements.
Manage an existing portfolio of facility clients, based on set sales targets and working with operations to ensure that the profitability expectations are met
Identify and build strong relationships with influencers/decision makers within client organizations to develop new business. This role requires consistent and targeted hunting to hit success metrics.
Develop annual sales plan to produce aggressive year-over-year growth and effectively manage profit/pricing expectations.
High level calendar optimization across Sales, Ops, and Client stakeholders
- Identifies new sales opportunities and drive revenue by acquiring new facility clients, expanding into new departments within existing accounts and/or reviving lapsed customers. Owns long-term client lifetime value over short-term project profitability
- Utilize knowledge of accounts and existing data to analyze and forecast account performance.
- Achieve and/or exceed quarterly revenue, and profit targets and lead indicator performance metrics.
- Develop insightful proposals and deliver strategic sales communications; consult with clients on sample design and business issues.
- Provide superior customer service by working with internal teams in collaboration on project specifications – including calendar management and local feasibility - and deliver quality results to clients while actively resolving sales issues.
- Manage incoming facility rental-only bid requests, partnering with Account Management talent for other bidding needs.
Work closely with Sales leadership to ensure all account strategy is aligned with company goals and objectives.
Work jointly and in collaboration with VP Facility Operations to deliver an exceptional client experience and return us to growth
Provide client feedback and industry input to improve current products and innovative client tools/products.
Deliver results that produce high levels of client satisfaction and loyalty

Requirements

What you’ll need

Bachelor’s degree or equivalent experience required.
Applicants must bring a mature level of industry knowledge and expertise with a strong knowledge of qualitative and quantitative data collection methodologies
Strong knowledge of Microsoft Office

Benefits

Comp & perks

Medical
Dental
Vision
401K