Ryder System, Inc.

Supply Chain

• Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
• Manage one or more customer account(s) to meet established metrics and performance expectations.
• Manage the customer relationship and identify potential opportunities for business growth.
• Ensure financial objectives are met and grow revenue for assigned account(s).
• Supervise, develop and manage performance for assigned employees and maintain a positive employee relations environment at assigned account(s).
• Hire, train, supervise, and coach/mentor direct reports and management team.
• Maintain a proactive safety program within the account(s) consistent with company policy in order to provide a safe and secure work environment.
• Manage the profit and loss statements for assigned account(s) and implement actions as needed.

General Manager, Supply Chain Operations

• Oversee the day-to-day operations within an assigned function
• Responsible for all aspects of Operations and Account Management
• Leadership of direct reports as well as the attainment of daily operational goals within the assigned functional area
• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Make decisions in a timely manner
• Capable of multi-tasking, highly organized, with excellent time management skills

Customer Logistics Manager – Dedicated Transportation

Project Manager

• Supports the Ryder Continuous Improvement culture throughout the Fleet Management Solutions (FMS) Division
• Actively promotes and facilitates the use of Continuous Improvement methods
• Responsible for executing strategic projects that enhance asset performance, maintenance effectiveness, fleet reliability initiatives, digital transformation, and continuous improvement
• Drives change by leveraging data analytics, process engineering, and AI-enabled efforts to deliver higher levels of performance
• Employs Continuous Improvement /Lean tools to enable root cause identification and elimination
• Interfaces with employees at all levels and functions across the business to manage large projects, direct proof-of-concepts (POC’s) and pilots
• Reduces waste and cost in our FMS business
• Partners closely with Maintenance, Operations, Engineering, IT, Data & Analytics to deliver measurable improvements

Project Manager – Continuous Improvement

Business Development Rep

• Develop pre-sales strategy for the target accounts
• Develop a sales activity pipeline sufficient to meet and exceed required quota revenues
• Respond pro-actively to leads furnished
• Represent full spectrum of Ryder services
• Work with ARs and CDMs to transition accounts and increase sales opportunities as required
• Work with National Sales to develop and/or assist in generating sales opportunities within assigned territory
• Ensure that new customer orientation is completed
• Work with DSDs to develop DCC opportunities
• Identify prospect needs/requirements and value components through quality needs assessment and value-based proposal preparation
• Develop account selling strategies on a continual basis to improve effectiveness
• Familiarize GMs & CDMs with sales in progress and their potential impact on their areas of responsibility
• Contribute to an effective transition of accounts sold
• Administrative functions necessary to support account
• Report sales activity to management
• Sales protocol and SOM compliance activities
• Create supportive working relationships with CBUs
• Leverage all resources to expand new opportunities, i.e., MDS, Safety, Finance, etc.
• Develop account profile information on all prospect solicitations
• Training and improvement of sales skills, industry knowledge and personal growth needs

Business Development Manager

Accounting Manager

• Learn the fundamentals of accounting and operations reporting
• Assist with research, filing, data entry, and maintain accurate financial records
• Prepare account reconciliations using Blackline Reconciliation Tool
• Handle sensitive or confidential information with honesty and integrity
• Collaborate with the Accounting team to compile and analyze data

Accounting Intern

• Manage the daily operations of the accounting team
• Identify and solve accounting and business issues as they arise
• Prepare and present variance analysis for the segments balance sheets and income statements
• Prepare, analyze and present financial reporting packages for the operational and environmental segments
• Responsible for the financial accounting and reporting of acquired companies
• Manage the month-end accounting activities
• Assist with financial planning preparation
• Provide guidance to the accounting team
• Coordinate with internal and external auditors
• Assist senior management with process improvement ideas

Manager, Accounting

Director

• responsible for operations management, safety, financial and customer relations for one or more customers with multiple warehouse locations
• ensuring LEAN and Continuous Improvement deployment for assigned accounts and expanding business with current customers
• participates in business development activities with new customers managing $10M to $30M in operating revenue
• represent Ryder in customer meetings and presentations including Quarterly Business Reviews (QBR)
• develop and implement mitigation plans as necessary
• lead account(s) during peak seasons, special projects, and implementations
• monitor and hold operations accountable for maintaining a safety culture that meets or exceeds annual safety targets
• hire, train, guide and supervise Group Logistics Managers (GLM) I and II to meet the requirements of the positions within the accounts

Director – Customer Logistics, Last Mile

Financial Planning and Analysis

• Lead financial analysis, planning and data mining efforts for their respective business segments
• Directly support FP&A Finance/Segments and coordinate with multiple departments to deliver results.
• Perform monthly close activities, review of P&Ls, cost and revenue accrual analysis, revenue reconciliations, preparing journal entries
• Consolidate, prepare, and analyze financial data to understand cause-and-effect relationships and identify drivers.
• Present close results, operational data, and forecasts to senior leadership
• Provide coaching, review and delegation of work to lower level professionals
• Conduct periodic audits of operations to ensure appropriate controls are in place and effective

Finance Business Partner

Product Designer

• The Manager Solutions Design is responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings
• Designing solutions that deliver financial value to our Customers
• Demonstrating an understanding of our Customer's business
• Supporting the pursuit team with shaping wins plans consistent with our solution design
• Writing and delivering a compelling proposal that influences the customer decision to select Ryder
• Mentoring & advising a sub-set of SD team members on modeling and design techniques to create, re-design, or optimize logistics networks

Solutions Design Manager

• Develops new national used vehicle customers and meets or exceeds assigned quotas for units sold, percent of take pricing and new accounts
• Independently identify, prospect and develop new Used Vehicle Sales (UVS) National Account opportunities
• Develop a target account data base through independent research and with the assistance of the marketing team, in order to achieve sales quota
• Maintain consistent and ongoing relationships with national account customers providing upcoming new technology updates and information, up sell ancillary value add products (i.e. Prepaid Maintenance options, Finance and Extended Warranty options)
• Contribute and support the UVS team to increase sales with existing National Account customers
• Research and understand the competitive influences and risks within each account to developed strategies to proactively address these
• Provide accurate market feedback to management

National Vehicle Sales Business Development Manager

• Manage dispatch operations
• Submitting pallet counts to our client
• Reviewing and adjusting returned routes
• Assigning equipment and scheduling drivers
• Communicating routes and tracking progress
• Manage the performance of salaried and hourly employees
• Collaborate with senior management and customers to determine their needs
• Analyze weekly and monthly P&L statement for account profitability
• Responsible for payroll of employees
• Ensure compliance with safety regulations

Warehouse Manager

Call Center Representative

• Assist customers who are experiencing a vehicle breakdown
• Execute customer communication protocol pertaining to vehicle breakdowns and PM scheduling and follow-up, and vehicle status updates
• Improve the quality and consistency of customer communications and ensure customer's expectations are met
• Drive improvement of Customer Satisfaction Index (CSI) scores
• Enhance service productivity by identifying available resources through effectively following shift scheduling including scheduled breaks and lunch times
• Coordinate with on-call technicians, rental counter team, and the customer’s drivers and dispatch teams to identify repair requirements and available substitute units
• Effectively handle all incoming calls and follow up calls
• Process customer service requests on a variety of topics for our customers.
• Assist with questions related to billing, warranty, compliance paperwork, and etc…
• Contribute to making the call center a great place to work
• Display a courteous and positive attitude daily
• Must have the ability to work 2nd/3rd shift, weekend and holidays

Call Center Representative, Fluent in French or Spanish

Application Engineer

• Conduct security assessments that require expertise of our organization's applications using both Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) methodologies
• Collaborate with software development teams to integrate security into the development life cycle
• Conduct security assessments of web, mobile, and other applications
• Analyze security assessment results to identify security vulnerabilities and provide guidance on remediation
• Design and implement secure software development practices, including threat modeling, secure coding standards, and code review
• Stay current with security threats, trends, and technologies, and recommend new security controls as needed
• Conduct application security investigations and provide recommendations to mitigate risk
• Maintain security documentation, provide subject matter expertise, and collaborate on security policies, procedures, and standards

Application Security Engineer

Machine Learning Engineer

• Design, architect, and deploy sophisticated AI/ML solutions that address critical business challenges.
• Lead and oversee advanced data engineering, preparation, and feature selection for large-scale model training.
• Conduct comprehensive exploratory data analysis, drive feature engineering and selection for optimal model performance.
• Establish, monitor, and refine model evaluation frameworks using advanced metrics and validation strategies.
• Document technical work, present findings to stakeholders, and review code for quality and optimization.
• Mentor and guide engineers and data scientists, fostering technical growth and best practice.
• Collaborate actively with software engineers, product managers, and data scientists to deliver strategic AI/ML projects.
• Research, evaluate, and implement emerging AI/ML technologies, frameworks and methodologies.
• Maintain, troubleshoot, and enhance deployed AI systems, ensuring robustness and scalability.

AI/ML Engineer III

Data Analyst

• Leads the Supply Chain Core Products team responsible for scalable internal analytics products.
• Focuses on developing analytics solutions such as AI-powered labor management systems and self-service Power BI dashboards.
• Collaborates with internal teams to translate business needs into production-ready features.
• Owns the technical roadmap for core products and manages technical issues.
• Mentors a cross-functional team and drives continuous improvement through feedback and innovation.