Ryder System, Inc.

Sales Development Rep

• Represent Ryder’s products and services with comprehensive knowledge.
• Move leads through the marketing funnel, connecting them to the right salesperson.
• Identify and drive cross-selling opportunities across Ryder business segments.
• Follow up with potential customers who expressed interest.
• Work closely with other Sales teams to develop account intelligence.
• Load all customer interactions into CRM and set up proper follow-up activities.

Sales Development Representative

Payroll

• Compile and audit employee time and payroll data for weekly payroll cycles
• Timely payroll related query responses
• Responsible for the processing of weekly payrolls
• Balance and reconcile weekly imported payroll to Audit Log
• Verify received payroll data for accuracy and compliance utilizing system reports for audits
• Ensure internal payroll controls are adhered to
• Assist managers, employees, HR and locations with inquiries related to payroll
• Perform payroll output processes for weekly cycles
• Assist with special projects and backup for the other payroll cycles

Temporary Payroll Associate

Engineer

• responsible for analysis and utilization of continuous improvement tools to design Supply Chain Solutions
• transforms complex logistics data into actionable insights to optimize vehicle distribution across North America
• drives network efficiency, cost competitiveness, and service performance through advanced analytics, modeling, and cross-functional collaboration
• analyze end-to-end finished vehicle distribution performance across the U.S., Canada, and Mexico
• validate network performance (Actual vs. Forecast) and identify key variances and improvement opportunities
• define and optimize transportation strategies balancing cost, service, and vehicle quality
• conduct pre- and post-implementation impact analysis for network redesigns and routing changes
• build data-driven business cases quantifying cost savings, service improvements, and volume impact
• support sourcing, investment, and strategic decisions with clear, defensible analysis
• build and automate scalable analytics tools and reporting solutions
• standardize data, definitions, and reporting methodologies
• support business needs through targeted data mining and rapid analysis

Finished Vehicle Analytic Engineer

Sales

• Handling the sales and process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company's marketing database
• Responsible for generating rental, lease and used vehicle sales leads
• Manage all rental asset processes to include Vehicle Pm and cleanliness standards
• Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Maintain compliance with company, local, state, federal and other regulatory agencies
• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base

Rental Sales Management Trainee

• Support the Ryder Continuous Improvement culture by applying continuous improvement methods
• Identify and drive change through data-driven CI and Engineering efforts
• Collect data and perform statistical analysis
• Develop and manage continuous improvement plans
• Collaborate with Operations Management and support go-live and steady state certifications

Senior Industrial Engineer – Warehouse, Start-ups

Operations

• Evaluate, coach and develop others on best practices regarding maintenance management within business unit
• Overall responsibility for performance management within maintenance teams
• Leads multiple Operations Managers to achieve and implement all aspects of operations management.
• Support, communicate and implement all corporate initiatives.
• Support, communicate and ensures compliance with all Federal, Provincial and local regulations.
• Measure, track and perform ongoing analysis to ensure process and financial objectives are met.
• Accountable for key maintenance measurements and results across his/her business unit or branches
• Accountable for all maintenance related assets, cost and control
• This role is critical as liaison for maintenance in maintaining ongoing relationship, problem resolution in the sales process

Field Operations Manager – Fleet Services

Business Analyst

• Maintaining, monitoring, and developing the Workday HCM module.
• Serving as a technical point-of-contact for assigned functional areas
• Assisting in gathering business requirements, troubleshooting issues, and implementing process improvements.
• Supporting HRIS team with release upgrades and training.
• Ensuring data integrity and handling technical projects.

Workday HCM Business Analyst

Supply Chain

• Oversee the day-to-day operations within an assigned function
• Responsible for all aspects of Operations and Account Management
• Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area
• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned.

Assistant Warehouse Manager

• Oversee the day-to-day operations within an assigned function
• Responsible for all aspects of Operations and Account Management
• Mainly responsible for the leadership of direct reports
• Attain daily operational goals within his/her assigned functional area
• Manage day-to-day planning and scheduling
• Health and Safety Management
• Ensure State/Local/Federal regulations compliance
• Perform other duties as assigned.

Claims Specialist

• Investigates and adjusts claims, as well as directs outside defense counsel, independent adjusters, experts, and other vendors in the claim-handling processes
• Assists Claim Manager in the identification of exposures and recommends solutions
• Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder’s liability program
• On-going interaction with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants
• Supervises outside vendors retained for investigations, cost containment, expert witnesses, and litigation management
• Routinely interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds
• Investigates and resolves complex and high exposure claims pursued against Ryder and our insured customers
• Ensures the most appropriate and cost effective resolution of all claims is reached and that a high level of customer service is attained

Claims Analyst

• Oversee the day-to-day operations within an assigned function
• Responsible for all aspects of Operations and Account Management
• Mainly responsible for the leadership of direct reports
• Attainment of daily operational goals within assigned functional area
• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned.

Warehouse Manager

QA Engineer

• Supervise, coordinate and oversee day to day logistics operations
• Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
• Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
• Accountable for site Key Performance Indication (KPI)
• Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
• Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
• Understand labor agreement and maintain positive labor relations with all employees

Warehouse Supervisor – Inventory Control, Quality Assurance

Administrative Assistant

• Performs clerical functions including receiving, classifying, reconciling, consolidating and summarizing of documents and information
• Maintains records or logs
• Verifies completion and accuracy of information
• Sets up and maintains files and records
• Responsible for providing administrative support to the department: filing, opening mail, typing and answering phones

Logistics Administrative Coordinator

Billing Specialist

• Responsible for processing invoices and ensuring accuracy
• Develop quotes by costing materials, supplies, and labor
• Calculate customer's payment, including deductibles and generate invoices
• Maintain a general understanding of the repair process and parts pricing
• Answer phone calls, provide price quotes, finalize invoices and other billing information
• Review estimates to verify the accuracy of customer quotes and billing
• Coordinate with other departments for accurate billing information

Customer Billing Coordinator

Customer Support

• Achieve customer metrics to ensure performance goals are successfully met, decrease incident rates, comply with Standard Operating Procedures (SOPs), etc.
• Monitor calls and be prepared to de-escalate calls.
• Oversee all paperwork associated with orders and maintain the corresponding files
• Maintain a current procedure book for the customer service jobs and functions
• Act as a liaison between operations and the customer, in administration of accounts and between the office and customer regarding credit charges
• Coordinate special customer requests with the transportation and operations departments, expediting orders as necessary
• Compile statistical information from manifest data and prepares related reports.
• Help lead the execution of daily dispatch to include the planning, delivery, monitoring of assigned loads, drivers, and equipment in tandem with the customer's requirements for production plans, routes and schedules
• Maintain a good working relationship with customer(s) by responding to all inquiries and complaints concerning shipments, inventory count requests, etc., in a courteous and efficient manner

Sales Development Representative

Temporary Payroll Associate

Finished Vehicle Analytic Engineer

Rental Sales Management Trainee

Senior Industrial Engineer – Warehouse, Start-ups

Field Operations Manager – Fleet Services

Workday HCM Business Analyst

Assistant Warehouse Manager

Assistant Warehouse Manager

Claims Analyst

Warehouse Manager

Warehouse Supervisor – Inventory Control, Quality Assurance

Logistics Administrative Coordinator

Customer Billing Coordinator

Customer Service Operations Lead