RunPod

UX Research Intern

RunPod

internship

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $30 - $40 per hour

Job Level

Entry Level

Tech Stack

Cloud

About the role

  • Conduct up to five usability sessions per week using mockups, prototypes, or the live Runpod platform; facilitate sessions and observe user behavior.
  • Attend sessions led by senior researchers and product managers; take detailed notes and learn interviewing, observation, and synthesis techniques.
  • Deliver short debriefs immediately after sessions and produce comprehensive reports or presentations connecting user findings to product improvements.
  • Share usability insights across teams and advocate for improvements that enhance the developer experience.
  • Track usability findings against product outcomes to demonstrate impact on feature changes and platform improvements.
  • Work closely with mentors to develop skills in program management, unbiased interviewing, research thinking, and modern AI-powered research techniques.
  • By the end of the internship, design, recruit, conduct, analyze, and present a complete usability testing project independently with minimal oversight.

Requirements

  • Currently enrolled in, or recently graduated from, a graduate program in psychology, human factors, anthropology, or another social science field with significant study of human behavior.
  • Familiarity with usability testing methods through coursework or independent study, with the ability to discuss common techniques.
  • Able to accommodate a 20-hour-per-week schedule for the duration of the internship.
  • Strong organizational skills and high attention to detail, with proficiency in Google Docs and Google Sheets.
  • Professional presence and the ability to engage with customers for extended periods of time in a research setting.
  • Fast, stable internet connection suitable for running uninterrupted video sessions.
  • Excellent written communication skills and comfort speaking in group settings.
  • Openness to feedback and commitment to professional growth throughout the internship.
  • Successful completion of a background check.
  • Preferred: Preference given to candidates with a background in software engineering or familiarity with AI development.