RTX

Operations, Strategic Customer Events

RTX

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $66,000 - $130,000 per year

Job Level

JuniorMid-Level

About the role

  • Drive standardization of customer meetings and events processes, training, and vendor sourcing, selection and management
  • Support ticketing execution of RTX tier one event sponsorships
  • Oversee expense report submissions, internal chargebacks, and budget tracking for RTX strategic customer events
  • Develop and understand business goals, logistical needs, and budget for each event to ensure all planning and execution meets objectives and expectations
  • Evaluate event success by standardizing post-event measurement and reporting, using feedback to improve future event planning and execution
  • Manage customer database support as necessary using RTX’s customer relationship management tools
  • Manage and update the Strategic Customer Events calendar used to plan, program, and execute events
  • Work closely with RTX functional partners, including ethics, compliance, global trade and legal, to ensure understanding and compliance with all company policies and procedures
  • Apply the business gift and sponsored travel tool as required
  • Attend selected in-person and digital events to ensure RTX maintains the quality and standards required
  • Travel up to 10%

Requirements

  • Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field or in absence of a degree, 6 years of relevant experience
  • Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position.
  • The company will not seek an export authorization for this role
  • Security Clearance: None/Not Required
  • Proficient in project management
  • Proficient in Microsoft Office applications (PowerPoint, Excel, Word)
  • Proficient in planning tools (Cvent, TicketManager, Cirrus)
  • Proficient in basic CRM tools (Dynamics, Salesforce, TED)
  • Skilled in contract review/negotiation
  • Delivering superior customer service and exceeding expectations in dynamic and matrixed environments
  • Capable of working independently and collaboratively while adapting to fast-paced and evolving conditions
  • Exceptional organizational skills, a keen eye for details, and the ability to multitask under pressure (preferred)
  • Knowledge of the aerospace and defense industry (preferred)
  • Candidates located in or near Farmington, CT, Arlington, VA, McKinney, TX and Andover, MA are preferred
  • Travel up to 10%
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