Digital Ox

Call Center Representative

Digital Ox

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $30,000 - $60,000 per year

Job Level

JuniorMid-Level

About the role

  • Digital Ox: INC 5000 growth marketing and call center firm for dentists, chiropractors, and medical doctors using the Automated Patient System™ to book appointments.
  • Manage partner doctors' online ads; receive inbound leads and call, qualify, pre-sell, and schedule appointments.
  • Make 200+ outbound dials per day to prospects; maintain 3–4 hours of daily talk time and 70%+ appointment show rates.
  • Follow and customize scripts; clearly communicate value propositions; book qualified appointments into client calendars.
  • Track performance in CRM; handle objections; collect credit card details when required.
  • Operate from a fully equipped home office with reliable internet and backup power during U.S. business hours.

Requirements

  • 2+ year experience in outbound phone sales or appointment setting
  • Experience working with CRM systems and following structured shifts
  • Proven ability to meet or exceed daily quotas and KPIs
  • Comfortable with sales scripts and adapting them in real-time
  • Able to work independently, manage time efficiently, and stay consistent
  • Quiet home office setup
  • Dual Monitors
  • High-speed internet (Fiber preferred)
  • Backup power supply
  • Clear communication skills in English
  • Operate during U.S. business hours