RTX

Technical Illustrator/Writer III

RTX

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Salary

💰 $82,000 - $164,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cyber Security

About the role

  • Develop and maintain precise, high-quality technical documentation and visuals that translate complex systems, processes, and workflows into clear, graphical instructional content.
  • Take ownership of projects from concept to completion—analyzing requirements, anticipating integrated implications, and championing continuous improvement.
  • Innovate visual approaches to optimize user adoption and engagement, utilizing visuals such as exploded diagrams, pictorial instructions, system diagrams, process maps, and flow charts.
  • Maintain a consistent visual style and graphics library, including tone and terminology.
  • Collaborate on and manage multiple projects simultaneously in a fast-paced, iterative environment, ensuring ITD brand consistency.
  • Continuously refine documentation and visuals based on process/tool changes and user feedback.
  • Understand the ITD learning and development paradigm—with emphasis on knowledge-transfer systems/tools, processes, and culture.
  • Leverage AI to design content optimized for AI-powered Learning Assistant.

Requirements

  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
  • Typically requires Bachelor’s in Technical Writing, Instructional Design, or related field with a minimum of 5+ years of experience; OR advanced degree in related field with minimum of 3+ years of experience.
  • Experience with a representative portfolio that demonstrates technical illustration & technical writing skill as well as capability using relevant tools (e.g., Adobe Creative Suite, Microsoft Visio, and/or equivalents).
  • Experience comprehending integrated concepts, systems & processes to produce documentation that accurately and accessibly represents complete systems as well as the individual system components.
  • Meticulous attention to detail and excellent communication skills (verbal and written)
  • Thrives in an agile, fast-iterate environment that embraces experimentation and continuous improvement.
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