Business Development Rep

• Identify Market Opportunities: Stay updated on industry trends and identify potential growth areas and emerging markets within the assigned market
• Develop Strategic Business Plans: Create actionable plans to capitalize on identified opportunities, aligning with company goals
• Build and Maintain Relationships: Establish and nurture relationships with key stakeholders and decision-makers within the high potential accounts
• Conduct Competitor Analysis: Analyze competitors to understand their strengths and weaknesses, and develop strategies to differentiate the company
• Sales Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account performance and market conditions
• Negotiate Contracts: Negotiate terms and conditions with clients to secure profitable deals while maintaining strong relationships
• Collaborate with Internal Teams: Work closely with the inside sales, customer service, technical solutions and other teams to ensure client needs are met and opportunities are maximized
• Develop Strong Supplier Partnerships: Work closely with key suppliers to provide products and services that deliver great solutions to solve customer needs
• Adopt a Solution Selling Mindset: Focus on understanding the client's unique challenges and needs, then tailor your sales approach to offer customized solutions that address those specific issues, rather than just pushing products or services.
• Engage in Continuous Learning and Development: Stay informed about new products, services, and market conditions to provide the best solutions to clients.

KAM Business Development

General

• Maintenance of the policies, standards and processes needed to support the contractual renewal process and working closely with Finance to ensure proactive budget forecasting.
• Ensure that all supporting documents are executed in a timely manner to support the contract renewal framework.
• Responsible for shaping Investment proposals, raising purchase orders and ensuring a consistent process for invoice approvals.
• Budget management of the operating costs for Application services including being responsible for the monthly and annual forecasting of these budgets.
• Responsible for the compliance and governance of managing vendor licence agreements & entitlements through our service partners covering usage, renewals & license rationalisation.
• Responsible for the financial management and controls for the relevant contract costs including invoice approvals, and the identification and delivery of any appropriate service credits.
• Collaborate with Service Design and Integration (SD&I), the application support partners, technology teams, PMO (Project Management office) to ensure contracts and financial data is captured, documented and correctly managed when new services are introduced into Middle & Back Office teams.
• Support Keep the Lights program by working with the Technology Delivery teams to ensure these and any other projects requiring changes to Application services are successfully delivered to time, cost and quality.
• Responsible for the effective management of financial data, knowledge, operating procedures etc. related to Middle & Back Office application services, and the maintenance of appropriate service catalogues or portfolios.
• Identify and implement appropriate cost saving opportunities related to contract renewals.
• Ensure that vendors provide quotes in a timely fashion, engaging procurement where needed to support contract renewal negotiations.
• Initiate Continuous Improvement activities leveraging internal teams and external partners to reduce costs and bring greater efficiencies where possible, particularly where Transformation activities are within the service partners contract. This includes familiarity with emerging best practice, automation, tooling etc, as well as engagement with internal or external benchmarking exercises.
• Maintain financial reporting for Middle & Back Office application services, aligned to IS&T standards.
• Support the monitoring of supplier performance against SLAs, OLAs and contractual commitments, escalating issues to the Managed Services Manager where required.

Middle and Back Office Vendor and Licensing Specialist

Full-stack Engineer

• Develop microservices: high scale, fault tolerant, low latency APIs event driven architectures
• Database reliant
• Own the entire software life cycle: Design Build Operate
• Be agile
• Prefer small releases over big bangs
• Deploy straight through to production
• Frequent, iterative releases
• Constantly try to build upon and improve our tool chain
• Improve our understanding of the best way of doing things
• Communicate positively and work as a team (we’re humans not tech bros)

Software Engineer

Director

• Lead the design and execution of our global SAP S/4HANA solution design
• Oversee deployments across markets
• Accountable for end‑to‑end program planning, governance, and execution across technology workstreams
• Ensure alignment with parallel business transformation initiatives and executive priorities
• Own the integrated program plan for SAP S/4HANA global template design and phased country deployments
• Establish and manage program governance, cadence, risk management, and dependency tracking
• Drive disciplined execution across multiple workstreams, vendors, and geographies
• Ensure tight integration between the SAP program and parallel business transformation initiatives
• Manage cross‑program dependencies and sequencing to minimize delivery risk
• Provide concise, executive‑level updates on progress, risks, financials, and decision points
• Serve as the liaison between internal teams, business integrator(s), and systems integrator(s)

ERP Modernisation Programme Director

Account Manager

• Manage a portfolio of strategic national accounts, focusing on long-term development.
• Create and execute strategic account plans to drive revenue, margin, and customer loyalty.
• Build strong face-to-face relationships with key stakeholders across customer organisations.
• Identify customer needs and deliver solution-based sales approach.
• Lead contract negotiations and ensure successful implementation across customer sites.
• Work cross-functionally with internal teams to deliver tailored customer solutions.
• Identify new business opportunities and expand RS’s position within key customers.

National Key Account Manager

• Manage a portfolio of national corporate customers, driving growth through tailored solutions and strategic account plans.
• Develop and execute sales strategies that maximise revenue, margin, and customer engagement.
• Coordinate closely with internal teams – field sales, supply chain, digital, finance, marketing, and technical experts – to deliver strong customer outcomes.
• Lead the deployment of national and EMEA contracts, ensuring consistent implementation and compliance across all sites.
• Analyse markets, customer potential, and competitive trends to uncover new opportunities and expand share of wallet.
• Act as the main point of contact for strategic national opportunities, negotiating commercial and legal terms that benefit both parties.
• Identify and implement value‑added solutions that address customer procurement, inventory, and maintenance challenges.
• Build a strong network within customer organisations, mapping decision‑makers and expanding influence.
• Prospect for new business, monitor tenders, and ensure accurate CRM data and opportunity tracking.
• Collaborate with marketing to drive targeted activities that accelerate customer growth.

KAM Business Development

Middle and Back Office Vendor and Licensing Specialist

Software Engineer

ERP Modernisation Programme Director

National Key Account Manager

Corporate Account Manager