Rockwell Automation

Systems Engineer

• Lead end‑to‑end business analysis for Salesforce programs, including discovery, requirements definition, solution design support, and validation.
• Partner with process leads and product owner to understand strategic goals and translate them into clear, prioritized user stories and functional specifications.
• Collaborate with Salesforce Architects and Technical Leaders to ensure proposed solutions are scalable, secure, and aligned with platform standards.
• Be the trusted advisor to Product Owners, helping shape the Salesforce product roadmap and release planning.
• Analyze and improve business processes across Sales Cloud(primary), Service Cloud, CPQ, Experience Cloud, and related Salesforce capabilities.
• Support UAT execution, defect triage, and release readiness in collaboration with QA and delivery teams.
• Act as a key liaison between business, IT, and external implementation partners to ensure delivery and adoption.
• Support production operations by analyzing issues, identifying root causes, and recommending sustainable improvements.
• Ensure documentation, data integrity, and compliance with enterprise governance and change management standards.

Salesforce Business Systems Analyst

Manager

• Lead Lean Six Sigma project execution by driving end‑to‑end DMAIC/DMADV initiatives, facilitating Kaizen and value‑stream mapping workshops, and establishing clear project charters, scope, timelines, and measurable outcomes.
• Manage cross‑functional project delivery through structured project management methodologies, detailed project plans, resource coordination, risk mitigation, and accountability tracking using tools such as MS Project, Smartsheet, and Azure DevOps—ensuring projects meet scope, schedule, budget, and quality expectations.
• Perform data‑driven analysis by leveraging statistical tools (Minitab, Excel, Power BI) to identify root causes, validate improvements, and secure long‑term sustainability through control plans, SOP updates, and performance monitoring.
• Drive change management and stakeholder alignment by assessing impacts, developing communication and engagement plans, coaching leaders and teams, and ensuring strong adoption and sustainment of new processes, tools, and operating models.
• Deliver measurable business impact by quantifying cost savings, validating benefits with Finance, contributing to CI strategy deployment, and building organizational capability through coaching of Green Belts and teams.

Lean Six Sigma Project & Change Manager

Sales

• Achieve Rockwell Automation sales targets for Cubic products and solutions and meet business revenue plans using a discipline sales process within targeted accounts.
• Directly responsible for meeting quota by negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams.
• Develop an accurate sales forecast and pipeline of Cubic pursuits.
• Contribute to customer proposals and requests for information.
• Use Global Sales and Marketing selling resources for target opportunity identification and access.
• Be the primary liaison between customers, regional sales team members and your department to ensure efficient communications and information flow from sales and pipeline development activities.
• Translate technical terms into everyday language and manage expectations, both internally and externally.
• Provide formal regular status reports to sales management which include forecast, pipeline and activity summary information.
• Monitor and report revenue and pipeline results weekly with CRM tool for assigned Verticals or Geographies to ensure performance goals are met.
• Develop business and financial knowledge of offering and its impact on potential business.
• Build and promote long-lasting customer relationships by partnering with our customer and through the understanding of needs.
• Explore new opportunities into market (mostly Data centers, Water, Energy, and Industry).

Sales Specialist

Software Engineer

• Maintain data management tools/apps used to support creation and maintenance of product master data including material master and supporting data objects.
• Work under management on complex issues where analysis may require discovery of global business processes, and organizational goals in areas not directly related to this position.
• Work with peers and customers (typically internal) to exchange or present information.
• Compile and assess user feedback to improve application performance.
• Build working relationships throughout the global organization.
• Ability to find and fix errors in programs and software.
• Maintain proper coding practices and documentation.
• Apply company procedures to resolve routine issues in master data management.

Senior Developer – Product Master Data

• Work with a team of engineers, technical leaders, analysts to allow new features for internal and external customers, while keeping our applications secure and stable.
• Prototype, develop/deliver and steward platforms for a business capability.
• Perform peer-level architectural reviews.
• Attack roadblocks and impediments to delivering incremental value.
• Be a go-to person for assessing system anomalies (bugs, security, performance).

Hybris Developer

QA Engineer

• Designs, codes, and tests new enterprise-wide applications
• Writes high-quality code compliant with enterprise and industry standards
• Collaborates with product owners and stakeholders to ensure understanding of business priorities
• Analyzes and improves the efficiency of various systems and services
• Creates and executes required test scenarios/plans to ensure complete testing on all new and changed components
• Troubleshoots problems identified by users
• Helps to create a culture of openness, and transparency
• Collaborates with capability team to build an agile culture in teams
• Coordinates with business stakeholders to understand and document business and functional requirements related to the end-user experience
• Understands user needs based on business and functional requirements, user research, market analysis, customer feedback, and usability findings
• Identify design problems and devise usable solutions
• Builds strong relationships with technical and non-technical stakeholders across the organization
• Participates in the design and implementation of user research and usability testing to better understand end-user needs
• Ensures that third-party applications and products are customized to deliver a consistent end-user experience

Quality Assurance Engineer

Analyst

• Elicits, analyses, specifies, and validates the business needs of stakeholders, be they customers or end users.
• Collaborates with project sponsors to determine project scope and vision.
• Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Works with stakeholders and project team to prioritize collected requirements.
• Research, reviews, and analyses the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
• Participates in the selection of any requirements documentation software solutions that the organization may opt to use.
• Develops and utilizes standard templates to accurately and concisely write requirements specifications.
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

Business System Analyst

• Lead the execution of the strategy for the Hybrid Manufacturing vertical within Rockwell's Elastic MES Industry Strategy team.
• Define the market vision, aligning stakeholders across sales, solutions, product, marketing, and global regions.
• Ensure go-to-market execution that drives growth, differentiation, and customer success.
• Own the target ARR Growth and return on investment for industry growth investments.
• Develop the industry strategy for the process manufacturing industry.
• Translate strategy into actionable plans across regions, covering target accounts, solution positioning, partner ecosystem development, and value proposition alignment.
• Be the industry domain expert, with deep understanding of hybrid manufacturing business drivers and stay ahead of new market trends.
• Engage with senior executives across target customers to influence transformation programs and strengthen Rockwell's position as a trusted partner.
• Partner with sales leadership, solution architects, product management, marketing, and system integrators to ensure cohesive execution of the industry strategy.
• Enable the field with industry-specific content, tools, sales enablement materials, expertise, and success stories to promote Rockwell's position in hybrid manufacturing.
• Measure performance using industry specific metrics including market share, pipeline, win rate, and profitability, and adjust plans accordingly.
• Bring insights into product roadmaps, partnership decisions, and investment priorities to ensure continued differentiation and relevance.

Industry Manager – F&B/CPG, MES Software

Customer Support

• Execute the global strategy for customer contact centers aligned with our goals.
• Lead and inspire teams to deliver the best customer support experience.
• Oversee daily operations across internal and outsourced support teams.
• Ensure service level agreements (SLAs), key performance indicators (KPIs), and customer satisfaction targets are consistently met or exceeded.
• Guide regional personalization through language support and cultural understanding.
• Collaborate with regional leaders to adapt global processes to local needs without compromising consistency.
• Partner with IT and digital teams to optimize omnichannel support platforms.
• Manage relationships with outsourced service providers, ensuring alignment with company standards.

Global Director – Customer Care Contact Center

Program Manager

• Lead the FTZ continuous improvement agenda, driving enhancements to compliance quality, process efficiency, system stability, and cost avoidance.
• Implement improvement projects based on regulatory changes, audit findings, health checks, and business growth.
• Oversee develop, implement, and maintenance standardized FTZ processes, procedures, controls, manuals, and governance frameworks.
• Measure FTZ performance metrics, risks, and recommended improvements to leadership.
• Provide subject matter leadership on FTZ regulatory requirements, including 19 CFR, 15 CFR, and CBP guidance.
• Ensure ongoing compliance with FTZ regulations and proactive identification and mitigation of compliance risks.
• Oversee annual systems reviews, reconciliations, and regulatory filings, including preparation of required reports to CBP and zone grantees.
• Monitor legislative and regulatory changes affecting FTZs and ensure communication and implementation.
• Lead internal and external FTZ audits, CBP compliance reviews, and independent compliance health checks.
• Be the primary contact for regulators, auditors, and external reviewers.
• Oversee corrective action plans, validate remediation effectiveness, and ensure sustainable resolution of findings.
• Support investigations and compliance assessments, making recommendations for program improvements.
• Manage strategic relationships with FTZ Managed Service Providers, software providers, consultants, and advisors.
• Oversee third-party FTZ performance to ensure service quality, compliance, and agreement on Rockwell Automation expectations.
• Partner cross-functionally with Trade Compliance, Logistics, Finance, IT, Operations, Legal, and Departments on FTZ-related programs.
• Support business projects including new zone implementations, expansions, product moves, and distribution strategy changes.
• Be the FTZ program ambassador by providing training, guidance, and awareness to company partners.
• Prepare and deliver clear, executive-level communications and presentations related to FTZ compliance and program performance.

FTZ Program Manager

• Lead the GSM M&A team, including the M&A Specialists
• Drive the execution of integration plans across a cross-functional operations team
• Design, change, and update commercial processes based on impacts of inorganic investments
• Make continual improvements based on team feedback and business requirement changes
• Solve challenging problems in a fast-paced environment
• Help solidify change through documentation and communication

M&A Manager, Global Sales & Marketing

Security Engineer

• Design and implement embedded software security features to protect intellectual property.
• Develop and maintain server-side cryptographic services using Microsoft CAPI and CNG APIs and REST APIs.
• Create authentication and authorization strategies using JWT or equivalent secure mechanisms.
• Ensure high availability and reliability of servers supporting global development and manufacturing operations.
• Manage cryptographic keys securely through integration with Hardware Security Modules (HSMs).

Project Software Security Engineer – Cryptography

• Oversee the successful daily operations of the Services Engineering department for each customer location.
• Manage a team accountable for all aspects of automation engineering activities to maintain performance as required by schedule and project timelines.
• Generate, review and control departmental documentation (e.g., SOPs and system reports).
• Participate in document revisions, providing input.
• Provide leadership and expertise for the automation engineering activities during the tech transfer of new products in the customer's facility.
• Analyze system data to support investigations and lead delivery excellence.
• Establish cross-site relationship with other Rockwell Automation Territory Managers to maintain best practices.
• Execute continuous improvement for site projects to implement new equipment, technology, processes, or materials as required by our needs aligned to the site objectives.
• Represent Rockwell Automation at regulatory inspections (internal, external), respond to questions, coordinate responses and corrective actions.

Territory Services Manager

• Develop and execute business plans with distribution partners to achieve revenue, growth, and market share objectives.
• Actively manage all distributor relationships within the assigned territory, including performance reviews, training, inventory planning, and joint sales activities.
• Prospect and recruit new channel partners where needed, ensuring strong market coverage.
• Drive new business through distribution by securing product specifications at OEMs, end users, and EPC/engineering firms.
• Provide proactive support to distributors to help identify opportunities, build pipelines, and convert demand into orders.
• Deliver technical, product, and application support for channel partners to enhance their ability to sell Sprecher + Schuh products.
• Help develop and execute marketing programs, promotions, and product launch initiatives for the channel.
• Conduct joint sales calls with distributors to strategic accounts and prospects.
• Provide field market intelligence, including competitive insights, pricing trends, and industry developments.
• Support channel partners with application design, product selection, and custom product requests as required.
• Coordinate and deliver distributor training, "Lunch and Learns," webinars, and product demonstrations.
• Represent Sprecher + Schuh at industry events, channel conferences, and trade shows.
• Ensure adherence to all Environmental, Safety, Security, and Quality policies, including ISO and Rockwell Automation requirements.

Salesforce Business Systems Analyst

Lean Six Sigma Project & Change Manager

Sales Specialist

Senior Developer – Product Master Data

Hybris Developer

Quality Assurance Engineer

Business System Analyst

Industry Manager – F&B/CPG, MES Software

Global Director – Customer Care Contact Center

FTZ Program Manager

M&A Manager, Global Sales & Marketing

Project Software Security Engineer – Cryptography

Territory Services Manager

Channel Manager

M&A Manager, Global Sales & Marketing