Rockstar

Customer Success Manager

• Leading cross-functional projects that are leadership’s top priority. The candidate will be working closely with the CEO.
• Driving complex operations projects, including helping new healthcare groups get properly organized in all 50 states.
• Owning relationships with the leaders of the multi-state healthcare companies they support, guiding them through their onboarding with the company.
• Creatively building processes, structures, systems, and automations to help the team work more effectively and reach the next 10x of scale.
• Being the face of the company to different external stakeholders (clients, State Medical Boards, Insurance Payers, Candidates, Physicians).
• Guiding new clients through onboarding, ensuring a seamless start to their journey.
• Managing client communications, including attending meetings, addressing inquiries, and handling calls with professionalism and care.
• Building strong client relationships by fostering trust, delivering a positive experience, and providing proactive, solutions-focused support.

Client Success Manager – LatAm

People Operations

• Lead employee relations end-to-end: Manage investigations, terminations, accommodations, and documentation in a way that is fast, calm, and legally defensible, containing issues before they escalate
• Build clinician performance management systems: Design and run playbooks, decision trees, and templates so most performance issues are resolved without CEO or Head of Clinical Ops involvement
• Operate company-wide people systems: Own PEO administration, payroll coordination, benefits administration, and policy documentation, ensuring clean execution across all employee lifecycle events
• Scale clinician lifecycle operations: Streamline onboarding, leaves of absence, exits, and role/status changes; partner with Clinical Ops and Provider Growth to support rapid scaling to 1,000+ clinicians
• Support compensation planning: Conduct competitive market reviews, help create pay bands and raise frameworks, and ensure compensation changes are executed cleanly
• Build corporate people systems: Work directly with the CEO to establish consistent processes for the corporate team, including onboarding/offboarding, performance management, and structured feedback

People Operations Lead

Backend Engineer

• Designing, building, and maintaining production Ruby on Rails systems
• Designing APIs, data models, and system architecture for complex workflows
• Owning end-to-end feature development across client, internal, and partner tools
• Refactoring and improving systems for scalability, performance, and reliability
• Contributing to front-end features when needed (React)

Senior Ruby on Rails Engineer

Product Designer

• Lead end-to-end design: Drive concepting, prototyping, and delivery of product experiences for mechanical and aerospace engineering use cases.
• Champion user research: Partner with product and engineering to conduct interviews, usability tests, and workflow analysis to deeply understand user needs.
• Build and maintain design systems: Develop scalable, accessible, and consistent design patterns that ensure high-quality UI/UX across the platform.
• Collaborate cross-functionally: Work closely with product management, engineering, and domain experts to translate complex requirements into elegant user experiences.
• Mentor and inspire: Provide leadership and guidance to other designers, helping elevate design standards across the organization.

Principal Product Designer

Manager

• Completing initial and ongoing assessments to determine hospice needs
• Creating, updating, and implementing individualized care plans
• Delivering skilled nursing care, medications, and symptom management
• Supporting and educating patients and caregivers on comfort-focused care
• Serving as case manager for an assigned caseload
• Coordinating with physicians, families, and the interdisciplinary hospice team
• Participating in on-call rotation and team meetings
• Supervising and supporting hospice aides

Hospice RN Case Manager

Revenue Operations

• Optimizing the full GTM tech stack across Hubspot, Apollo, Jiminny and others
• Ensure the GTM team's success in utilizing the core suite of tools
• Design, build, and maintain HubSpot workflows, automation, and routing logic
• Proactively resolve system issues, inefficiencies, and data gaps
• Identify, select and onboard new GTM platforms
• Deliver accurate reporting on pipeline, forecast, bookings, conversion rates, and GTM performance
• Partner with stakeholders to define metrics, KPIs, and reporting requirements
• Ensure reporting consistency across tools and teams
• Sales compensation planning and administration, including quota and commission tracking
• Partner with Finance and Sales leadership to ensure compensation accuracy and transparency
• Assist with modeling and analysis for compensation plan changes
• Act as a trusted operational partner to AEs by resolving CRM issues and improving workflows
• Support lead/account routing, pipeline hygiene, and opportunity management
• Provide coaching/operational excellence to help AEs close deals faster
• Support territory design and management, including account segmentation and assignment
• Partner with Sales leadership on territory changes, coverage models, and capacity planning
• Ensure territories and account ownership are accurately reflected in HubSpot.

Revenue Operations Manager

Sales Operations Manager

• Define and implement the company’s GTM strategy across segmentation, prioritization, engagement models, and customer lifecycle design.
• Build and codify GTM frameworks: rules of engagement, qualification standards, pipeline governance, and handoff models across Sales, CS, Marketing, and RevOps.
• Identify funnel inefficiencies (e.g., drop-off between stages, slow deal velocity) and design targeted initiatives to improve them.
• Partner with revenue leadership to identify growth levers, resource needs, and training priorities across the entire commercial organization.
• Translate business goals into scalable playbooks, operating rhythms, and success metrics that reinforce consistent, high-quality execution.
• Establish the company’s first company-wide revenue enablement function: including charter, scope, operating model, and long-term roadmap.
• Design and deliver foundational onboarding, ongoing training, and continuous learning programs that prepare reps to ramp faster, sell with confidence, and win more deals.
• Create durable assets and systems: playbooks, objection handling frameworks, talk tracks, value narratives, competitive positioning, content libraries, and certification paths.
• Leverage AI to scale content creation, personalize learning experiences, and deliver training resources precisely when they’re needed.
• Stand up the enablement tech stack (LMS, CMS, call intelligence, analytics) and build the infrastructure to measure program-level impact.
• Build experiences that feel engaging rather than academic—training that sticks, scales, and directly influences real deals.
• Act as connective tissue across Sales, CS, Marketing, Product, and RevOps: ensuring messaging, strategy, enablement, and execution are tightly aligned.
• Serve as a strategic advisor to sales leadership by identifying capability gaps, diagnosing root causes in performance data, and proposing targeted solutions.
• Shape the GTM operating model as the company scales, with the opportunity to build and lead a small enablement team over time.
• Drive a culture of accountability by tying enablement programs directly to revenue outcomes: meetings booked, deal movement, win rates, and time-to-ramp.
• Bring clear strategic thinking, exceptional communication, and structured problem-solving to high-velocity environments.

Sales Enablement Manager

Operations

• Build the hiring system: Design and run the end-to-end hiring process, from role kickoff to signed offer, ensuring speed, clarity, and quality at every step, while building the system that makes hiring repeatable and scalable.
• Define roles: Work with senior leadership to force clarity on role scope, responsibilities, and success criteria, surfacing missing decisions and defining how roles are shaped at the company.
• Design the interview process: Translate role definitions into structured interview plans by determining how to best find signal for candidate traits.
• Be a talent magnet: Personally hunt for exceptional candidates, using whatever scrappy, creative approaches are needed when standard channels don’t work; make strong candidates excited to join, protecting the bar while setting the tone for the entire hiring process.
• Set the bar: Run early screening conversations to quickly cut mismatches and surface real signal; manage hiring processes so the talent bar is always upheld.
• Manage the hiring process: Coordinate interviews, drive timely debriefs, and ensure decisions happen quickly, with clear documentation and follow-through.
• Diagnose and fix bottlenecks: Regularly review individual role funnels, identify where time or signal is being lost, and implement targeted changes to improve hiring speed and outcomes.

Strategy and Operations Lead, Talent

Recruitment

• Proactively search for outstanding candidates, using whatever channels and approaches are needed to keep pipelines strong and find the best talent.
• Push hiring managers to clearly define role scope, responsibilities, and success criteria before hiring begins; act as the forcing function that prevents poorly scoped roles from launching and ensuring role scoping and calibrations get done on time.
• Translate role requirements into structured interview plans, including interview stages, interviewer assignments, and suggested questions to assess defined attributes.
• Serve as the primary point of contact for candidates from first conversation through decision, building trust, clearly representing the organization, and keeping strong candidates engaged throughout the process.
• Own the setup, accuracy, and day-to-day operation of the ATS (Greenhouse). Coordinate interviews, manage candidate communication, and drive timely debriefs so decisions are made quickly and the hiring process stays organized and moving.
• Track metrics and examine role funnels to understand where bottlenecks are; suggest and drive targeted changes that unblock progress and improve hiring outcomes.

Talent Acquisition Lead

Full-stack Engineer

• Build full-stack product features end-to-end: frontend UI, backend APIs/services, data pipelines, deployment and observability.
• Own the integration strategy and connector architecture across multiple vendors and authentication patterns (OAuth/API tokens/read-only portal access/automated exports).
• Design and implement data ingestion and processing primitives: retries, idempotency, backfills, schema evolution, and anomaly detection.
• Create a flexible canonical data model and mapping layer that can normalize structural + semantic differences across systems (e.g., different definitions of revenue/net sales/business day).
• Build the metrics/semantic layer that powers product experiences and deterministic tool outputs (numbers must be correct and auditable).
• Implement data quality and validation workflows so failures are observable and fixable (quarantine/error surfacing instead of silent wrongness).
• Make sound build vs buy recommendations for integration tooling and infrastructure (unified APIs, managed ETL, warehouses, observability, etc.).
• Work directly with the founder and pilot partners to unblock access issues, validate data, and iterate quickly.

Founding Staff Engineer

• Preparing and managing multiple visa applications simultaneously, with strong ownership and accountability.
• Conducting detailed document reviews and guiding customers through complex immigration processes.
• Partnering closely with customers to gather required information and maintaining clear, timely communication.
• Moving quickly and supporting the mission to become the fastest immigration solution in the tech industry.
• Identifying potential process or case risks early and proposing solutions to keep applications moving forward.
• Contributing to continuous improvements in the document preparation platform and internal workflows, informed by customer feedback and operational insights.
• Maintaining accurate records and tracking application progress through the internal software platform.

Case Manager

Ecommerce

• Develop skills and work primarily in demand planning and site merchandising in furtherance of clients’ e-commerce businesses.
• Work closely with management and external project managers to execute site merchandising strategies.
• Craft sales and demand planning forecasts, develop promotional calendars, provide performance reporting and analysis.
• Identify opportunities to improve profitability and drive additional incremental growth.
• Attend internal business meetings to contribute to strategic discussions regarding sales growth, and provide updates on demand planning, forecasting, promotions, and reporting.

Ecommerce Strategy – Implementation Analyst

• Manage day-to-day recruiting operations across multiple roles and client accounts
• Send customized outreach and follow-up emails to candidates using structured templates
• Respond to candidate inquiries with professionalism, clarity, and empathy
• Track candidate scheduling, reschedules, and confirmations to keep processes on track
• Coordinate and monitor email campaigns and candidate communications for accuracy and timeliness
• Maintain clean, accurate candidate records in internal systems and databases
• Support internal team requests, including creating candidate evaluation forms and handling ad-hoc operational tasks
• Flag bugs, system issues, or process gaps that impact recruiting efficiency
• Provide feedback on tools, templates, and workflows to help improve how the team operates

Operations Associate

• Dive deep into home care operations to identify inefficiencies and uncover critical pain points.
• Translate complex operational challenges into clear, actionable technical projects.
• Architect and develop custom software tools and integrations that automate repetitive tasks and optimize workflows.
• Rapidly prototype solutions and iterate based on direct feedback from both internal teams and end-users.
• Leverage large-scale datasets to inform your designs and monitor solution effectiveness.
• Develop dashboards and reporting tools that provide real-time insights into key performance metrics.
• Seamlessly connect various platforms (e.g., caregiver apps, CRM systems, payroll software) using robust API integrations and automation techniques.
• Collaborate closely with operations experts and company leadership to align technical solutions with strategic goals.
• Share your knowledge, mentor junior engineers, and foster a culture of continuous improvement and innovation.

Forward Deployed Software Engineer

Director

• Develop and execute market access strategies and tactics across commercial, Medicaid, and specialty channels.
• Partner with external vendors and internal Medical Affairs colleagues to develop payer engagement tools and materials including value proposition deck/dossier, value narratives, and real-world evidence that meet payer expectations.
• Lead payer engagement: develop account plans, negotiate coverage criteria, influence prior authorization policies, and secure favorable reimbursement.
• Own state Medicaid strategy: prepare dossiers, coordinate testimony, and navigate state-specific rules and coverage pathways.
• Build and maintain relationships with specialty distributors and third-party logistics vendors.
• Working in partnership with Qualified Treatment Centers, oversee patient services (navigation, financial assistance, reimbursement support) with guardrails for compliance and equity.
• Execute pricing strategy.
• Monitor and interpret policy changes and advise proactive adaptations.
• Ensure all access and patient service programs comply with federal and state regulations, OIG guidance, HIPAA, anti-kickback statute (AKS), and industry codes.