Provider Experience Associate

Rockstar

Provider Experience Associate recruiting and engaging mental health care providers for seniors with a startup focused on mental health care solutions. Collaborating with founding team to enhance provider lifecycle.

Posted 6/29/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Own full-cycle hiring for behavioral health clinicians (e.g. therapists, psychologists), including sourcing, screening, interviewing, and onboarding
Build and maintain a strong, scalable pipeline of qualified and mission-aligned providers
Identify and manage sourcing channels including graduate programs, referral networks, job boards, and events
Coordinate with credentialing and operations teams to ensure seamless onboarding and systems access
Track and report on hiring metrics to improve efficiency and conversion
Design and manage a thoughtful onboarding experience that sets providers up for long-term success
Act as the main point of contact for provider feedback, satisfaction, and resolution of day-to-day concerns
Lead engagement initiatives including regular check-ins, surveys, recognition programs, and community events
Partner with clinical and operations teams to continuously improve the provider experience
Own key outcomes like therapist NPS and provider retention

Requirements

What you’ll need

0–3 years of experience in relevant roles such as provider experience, recruiting, people ops, customer success, or sales
They are a builder: creating structure where there isn’t any and thriving in taking projects from 0 to 1
They are people-first: empathetic, clear, and effective in communication
Comfortable wearing many hats and navigating ambiguity in a startup environment
Personally invested in the mission to combat the senior loneliness epidemic—whether through lived experience, a family story, or past service
Provider Growth: Hiring new therapists to join the practice.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Rockstar Website LinkedIn All Job Openings 1 - 10 employees 🎯 Recruiter 👥 HR Tech 🤖 Artificial Intelligence Recruitment
HR Tech
Artificial Intelligence Rockstar is a full-service recruitment company that leverages a blend of human expertise and artificial intelligence to help businesses hire better and faster at a lower cost. They offer a comprehensive recruitment service for less than $1,500 per role by providing access to a large talent database, fast and efficient candidate reviews, and human screening. Their proprietary AI enables the review of thousands of applications to quickly match candidates to job descriptions, while custom screening calls are conducted by recruiters in the US, UK, or Australia. Rockstar supports hiring across a wide range of professional roles, including sales, marketing, strategy, product, business operations, analytics, data science, software development, infrastructure, finance, and accounting. This flexible approach allows companies to meet strong candidates without long-term commitments, making it a cost-effective solution for teams of all sizes. Provider Experience Associate Job not on LinkedIn 🔥 6 minutes ago 🏢🏡 New York City – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Associate 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own full-cycle hiring for behavioral health clinicians (e.g. therapists, psychologists), including sourcing, screening, interviewing, and onboarding
Build and maintain a strong, scalable pipeline of qualified and mission-aligned providers
Identify and manage sourcing channels including graduate programs, referral networks, job boards, and events
Coordinate with credentialing and operations teams to ensure seamless onboarding and systems access
Track and report on hiring metrics to improve efficiency and conversion
Design and manage a thoughtful onboarding experience that sets providers up for long-term success
Act as the main point of contact for provider feedback, satisfaction, and resolution of day-to-day concerns
Lead engagement initiatives including regular check-ins, surveys, recognition programs, and community events
Partner with clinical and operations teams to continuously improve the provider experience
Own key outcomes like therapist NPS and provider retention 🎯 Requirements
0–3 years of experience in relevant roles such as provider experience, recruiting, people ops, customer success, or sales
They are a builder: creating structure where there isn’t any and thriving in taking projects from 0 to 1
They are people-first: empathetic, clear, and effective in communication
Comfortable wearing many hats and navigating ambiguity in a startup environment
Personally invested in the mission to combat the senior loneliness epidemic—whether through lived experience, a family story, or past service
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Soft Skills

Empathetic CommunicationEffective CommunicationProject ManagementProblem-Solving