Support Rocketship schools in Washington DC, fill open spots, and build robust waitlists for prospective students.
Work closely with the school’s Office Manager, Enrollment Manager, and Principal to execute recruitment plans and meet goals set by the team.
Engage families in dialogue about Rocketship and represent the school to prospective families with professionalism and high customer service.
Conduct canvassing, knocking on doors, and community outreach to recruit families.
Make phone calls to prospective families, provide enrollment information, and answer questions.
Give engaging and informative school tours to prospective families.
Assist families with completing MySchoolDC applications and guide them through the enrollment process.
Enter, track, and manage prospective family data in CRM systems to support recruitment efforts.
Provide feedback to refine recruitment strategies based on community interactions.
Requirements
Ability to conduct outreach within specified recruitment areas outlined in the recruitment plan.
Knocking on doors and engaging with families
Establishing connections with local community groups, businesses, and faith-based organizations
Distributing informational materials at community events and high-traffic locations
Must be able to conduct phone calls to prospective families, providing information about enrollment opportunities and answering questions regarding Rocketship Public Schools.
Ability to give engaging and informative school tours to prospective families
Assist families with completing the MySchoolDC (MSDC) application and guide parents through the enrollment process
Experience in accurately entering, tracking, and managing prospective family data in a customer relationship management (CRM) system to support ongoing recruitment efforts.
Ability to provide on-the-ground insights and feedback to help refine and improve recruitment strategies based on community interactions and outreach effectiveness.
Must be available to work flexible hours between 9am-4pm and be able to travel within the designated recruitment areas as needed.
May include some weekends
A passion for Rocketship’s mission to eliminate the achievement gap and a belief that all students can achieve academic success.
Excellent interpersonal, communication, and customer service skills
Strong PC-based computer skills, and ability to learn new computer programs quickly
Ability to work in a team as well as follow-through independently to complete tasks as required
Ability to maintain strict confidentiality where required and discretion when involved in sensitive conversations
High tolerance for ambiguity, changing work priorities and deadlines, and a willingness to take on responsibilities and prioritize work on multiple projects
Demonstrated ability to be detail-oriented, organized, and resourceful
Must have local residency and access to vehicle for reliable transportation.