Rocketship Public Schools

Director

• Reporting to the Senior Director of Integrated Special Education (ISE), the Associate Director of ISE is an organizational leader responsible for driving forward the quality of and vision for Integrated Special Education within Rocketship.
• This leader will further establish Rocketship as the premier national model for meaningful inclusion among charter schools and traditional districts.
• By partnering with other organizational leaders, supporting vision implementation, coaching a high-performing team, and ensuring excellence in compliance, this leader will have a profound impact on the nearly 10,000 Rocketeers in our network, including approximately 10% of students currently receiving special education services.
• The following are essential functions related to the position:
• Implement Rocketship’s vision and approach to Integrated Special Education in collaboration with all key stakeholders; ensure high-quality outcomes for students with unique learning and behavioral needs within present and envisioned future scale of the network;
• Develop an effective approach to curriculum, instruction, and assessment which leads to rapid growth for students with disabilities; ensure exceptional outcomes for students with unique learning and behavioral needs; model and sustain a culture of high performance and service orientation among team members.
• Serve as a trusted strategic partner to the Sr Director of ISE, providing support to maintain the high achievement levels of all Rocketeers.
• Serve as an ambassador of Rocketship Public Schools internally and externally.
• Maintain a close working relationship with other members of the Network Support Team (NeST—Rocketship’s centralized office that operates in support of its schools and regions), school directors, and all school staff (teachers, school leaders, support staff, etc.) to ensure exchange of best practices, coordination of efforts, data driven decision-making, and general support for the special education department.

Associate Director, Integrated Special Education

Human Resources

• Maintain and support the day-to-day operations of the HRIS (Workday), ensuring data accuracy and integrity.
• Support team leadership in developing and maintaining the Workday roadmap by analyzing system capabilities, identifying business needs, and recommending enhancements that align with Rocketship’s goals.
• Lead the design, configuration, testing, and deployment of system updates and enhancements in the HRIS, translating business requirements and priorities into scalable, efficient, and compliant system solutions.
• Develop presentations and engage with Rocketship senior leadership to gather input and advance our HRIS and talent systems strategy and implementation.
• Serve as the point of contact for HRIS-related inquiries, troubleshooting issues and liaising with vendors as needed.
• Generate reports and dashboards to support Talent Team and Rocketship initiatives, audits, and compliance requirements.
• Collaborate with HR team members and other departments to streamline organization processes through automation and improved system use.
• Ensure data privacy and security compliance in accordance with organizational policies and legal requirements.
• Develop and provide training and documentation to HR staff and system users.
• Monitor and analyze trends in HRIS technology to recommend system enhancements.
• Support the oversight and maintenance of other core Talent systems and data.
• Develop processes and procedures to enhance HR service delivery and effectiveness.
• Conduct monthly data audits, produce timely and accurate reports, and analyze HR/Talent data to support Talent Team leadership.
• Operate as the day-to-day first line of contact for Talent inquiries, including fielding and responding to questions in our Jira Ticketing system and escalating issues when necessary.
• Maintain confidential personnel files and personnel actions.
• Build strong relationships within the Talent team and cross-functionally across schools/departments in order to communicate and align Talent strategy to meet business needs.
• Support special projects on the Talent team and other duties as assigned.

Senior Manager, HRIS and Talent Systems

Support Engineer

• Respond to and resolve IT tickets entered by staff and document steps in Rocketship’s ticketing system
• Serve as primary initial point person for technology issues at 2–4 assigned schools (typically ~150–200 staff)
• Provide support for other schools and staff across the Rocketship network as assigned
• Serve on school sites for eight hours per day and follow up on open helpdesk tickets, escalating as needed
• Document and update all helpdesk tickets within the Jira service management system
• Troubleshoot reported issues with Windows devices, MacBooks, Chromebooks, iPads, TVs, printers, and other technology
• Complete in-depth network troubleshooting in partnership with the network administrator
• Perform routine preventative and monitoring work (technical checklist during visits, update/patch computers, back up data, test wireless signal, document AP placements)
• Manage technology lifecycle: verify receipts, asset tag, image/setup/deploy devices, configure hardware for network/printers, reimage/reinstall OS, install/troubleshoot applications
• Assess and repair broken equipment, manage shipments to/from repair/warranty locations, dispose/repurpose hardware using approved E-Waste vendors
• Support technology-enabled assessment administration and other on-campus technology setup/use
• Execute on-the-ground tasks for broader IT projects, assist with network hardware replacement, participate in stretch projects (SSO deployment, cybersecurity), and collaborate with Technology Solutions team
• Provide timely communication and excellent customer service: timely ticket response (within 1 day, follow up every 3 business days), participate in check-ins and meetings, and build relationships with supported schools

Senior IT Support Technician

Recruitment

• Canvassing within recruitment areas specified by the recruitment plan you are helping to execute
• Canvassing includes but is not limited to knocking on doors, making contact with local community groups and businesses, and handing out pamphlets to prospective families at events/high traffic locations
• Support in data entry
• Support with phone calls to new and prospective families
• Event planning and marketing of informational meetings for prospective families
• Tracking recruitment work in target area to ensure all potential families are contacted
• Supporting new and existing schools in enrollment
• Providing feedback to inform continued refinement of recruitment plans

Family Recruiter

Risk

• Lead Rocketship Tennessee’s Board of Directors coordination, ensuring board operations and meetings are strategic, compliant, and operationally smooth.
• Plan and execute national board and committee meeting logistics and attend in person.
• Coordinate agenda and materials development for board and committee meetings with a strategic lens.
• Direct board-related processes including member selection/appointments, form collections, calendar creation, and trainings.
• Develop and evolve systems and processes to support board management work and collaborate with National Compliance.
• Lead development and execution of a multi-year growth strategy to expand Rocketship in Tennessee.
• Assess potential new school sites via market research, enrollment demand analysis, and partnership building.
• Manage the charter application and authorization process with Tennessee Public Charter School Commission and Metro Nashville Public Schools.
• Partner with cross-functional teams for facilities acquisition, staff recruitment, and campus launches.
• Build relationships with community leaders, families, elected officials, and philanthropic partners to cultivate support for growth.
• Direct projects related to compliance challenges, monitor new laws and requirements, and develop systems to remain in compliance.
• Serve as a resource for teams and regions on compliance questions and collaborate with National NeST compliance team.
• Direct regional communications strategy and develop internal communications to ensure staff are informed, aligned, and engaged.
• Partner with senior leadership to streamline communication across academics, operations, and talent and facilitate feedback loops with school leaders.

Director of Governance and Strategy

• Support Rocketship schools in Washington DC, fill open spots, and build robust waitlists for prospective students.
• Work closely with the school’s Office Manager, Enrollment Manager, and Principal to execute recruitment plans and meet goals set by the team.
• Engage families in dialogue about Rocketship and represent the school to prospective families with professionalism and high customer service.
• Conduct canvassing, knocking on doors, and community outreach to recruit families.
• Make phone calls to prospective families, provide enrollment information, and answer questions.
• Give engaging and informative school tours to prospective families.
• Assist families with completing MySchoolDC applications and guide them through the enrollment process.
• Enter, track, and manage prospective family data in CRM systems to support recruitment efforts.
• Provide feedback to refine recruitment strategies based on community interactions.

Compliance

• At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve.
• Position Overview
• As the Related Services Billing & Compliance Coordinator, you will hold a pivotal role in ensuring that all MediCal and Insurance related processes and reimbursements within the regional team are executed with the highest level of accuracy, compliance, and efficiency. You will collaborate with school operations, finance, and external partners to safeguard Medical & CYBHI (California Youth Behavioral Health Insurance) compliance, ensuring that all eligible services provided to students are appropriately documented and reimbursed. Your expert knowledge of reimbursement protocols and regulatory guidelines will help optimize financial processes and drive the success of our schools. This is a grant funded position and may be reassessed annually.

Related Services Billing and Compliance Coordinator

• At Rocketship Public Schools, we believe in the infinite possibility of human potential; every student deserves the right to dream, to discover, and to develop their unique potential.\n• The Instructional Recruiter plays a critical role in sourcing, cultivating, and hiring high-quality educators who align with Rocketship’s mission to eliminate the achievement gap.\n• Manages full-cycle recruiting for instructional roles—from proactive sourcing to candidate onboarding—with a focus on hard-to-fill positions and building diverse, high-quality talent pipelines.\n• Partners with school and regional leaders and the Talent Team to source, cultivate, and hire exceptional educators.