Rocketship Public Schools

Director

• Design and execute a comprehensive total rewards strategy that attracts, motivates, and retains exceptional talent
• Manage all aspects of compensation, benefits, and recognition programs
• Ensure alignment with organizational mission, financial sustainability, and commitment to equity
• Shape employee value proposition and lead initiatives that enhance engagement and recognition across all levels

Director of Total Rewards

Recruitment

• Partner with a portfolio of school leaders to define candidate non-negotiables, ideal profiles, and hiring priorities for instructional roles.
• Actively source candidates through creative channels: LinkedIn, job boards, resume databases, professional networks, grassroots outreach, and social media campaigns.
• Use Boolean search methodology, talent communities, and strategic sourcing campaigns to target high-need roles.
• Generate interest through compelling outreach and targeted marketing that communicates Rocketship’s value proposition and realistic job previews.
• Maintain and track a robust candidate pipeline, monitoring progress against projected and actual vacancies to ensure early and consistent hiring.
• Conduct resume screens, phone interviews, and candidate assessments to ensure alignment with role requirements and school culture.
• Ensure timely movement of candidates through the selection process (goal: application to interview within two weeks).
• Provide hiring managers with at least two strong candidates per open position and track offer acceptance rates.
• Partner with school leaders to ensure interviews are conducted quickly (goal: decision within two to three days of final interview).
• Facilitate selection events and hiring fairs to connect strong candidates with hiring managers.
• Hold regular check-ins with principals and regional leadership team to review hiring progress, talent needs, and candidate quality.
• Set and track hiring benchmarks with the goal of securing first hires before winter break and 100% hire rate by May.
• Provide data and insights to support informed hiring decisions and problem-solve barriers to filling roles.
• Train school hiring teams on best practices in interviewing, selection, and candidate experience.
• Partner with HR and onboarding teams to ensure a smooth transition from offer acceptance to day one.
• Monitor onboarding compliance, including credential verification and I-9 documentation.
• Conduct pulse checks with 100% of new instructional hires within the first 90 days to identify potential retention risks.
• Provide feedback and trends from pulse checks to regional leadership and cross-collaborate on retention strategies.
• Represent Rocketship Public Schools at in-person career fairs, university recruitment events, and community gatherings to expand awareness of our mission and opportunities.
• Build and sustain relationships with local organizations, universities, and professional associations to cultivate diverse pipelines of instructional talent.
• Actively engage with community partners and networks to position Rocketship as an employer of choice and to deepen connections in the regions we serve.
• Host and support on-campus and community-based recruitment events that create meaningful candidate experiences and strengthen Rocketship’s talent brand.

Instructional Recruiter

• Partner with a portfolio of school leaders to define candidate non-negotiables, ideal profiles, and hiring priorities for instructional roles.
• Actively source candidates through creative channels: LinkedIn, Indeed, EdJoin, job boards, professional networks, local university partnerships, community-based outreach, and social media campaigns.
• Use Boolean and/or sourcing search methodology, talent communities, and strategic sourcing campaigns to target high-need roles.
• Generate interest through compelling outreach and targeted marketing that communicates Rocketship’s value proposition and realistic job previews.
• Maintain and track a robust candidate pipeline, monitoring progress against projected and actual vacancies to ensure early and consistent hiring.
• Conduct resume screens, phone interviews, and candidate assessments to ensure alignment with role requirements and school culture.
• Ensure timely movement of candidates through the selection process.
• Provide hiring managers with at least two strong candidates per open position and track offer acceptance rates.
• Partner with school leaders to ensure interviews are conducted quickly.
• Facilitate selection events and hiring fairs to connect strong candidates with hiring managers.
• Hold regular check-ins with principals and regional leadership teams to review hiring progress, talent needs, and candidate quality.
• Set and track hiring benchmarks to achieve goals.
• Provide data and insights to support informed hiring decisions and problem-solve barriers to filling roles.
• Train school hiring teams on best practices in interviewing, selection, and candidate experience.
• Identify and represent Rocketship Public Schools at in-person career fairs, university recruitment events, and community gatherings.
• Build and sustain relationships with local organizations, universities, and professional associations to cultivate diverse pipelines of instructional talent.

Senior Recruiter – Instructional Staff

Human Resources

• Serve as a thought partner to regional and school leaders, translating organizational strategy into actionable people plans that drive engagement, retention, and performance.
• Make independent, sound HR decisions; balance compliance with business judgment and empathy.
• Anticipate workforce trends and recommend proactive strategies to address turnover, leadership readiness, and culture health.
• Lead and coach leaders through organizational change, conflict, and performance management with discretion and composure.
• Collaborates with the recruiting team on a weekly basis to review hiring progress, share key updates, and provide regional leadership with timely recruitment insights and data.
• Build deep, trust-based partnerships across executive, school, and support teams to influence without authority.
• Foster strong collaboration with Talent, Program, and other cross-functional partners to align systems and practices.
• Act as a cultural leader who models open communication, inclusivity, and professional accountability.
• Maintains key partnerships with the Recruitment team and external talent pipelines, including but not limited to Teach For America and Relay Graduate School of Education.
• Design and deliver targeted development sessions for school and regional leaders to strengthen performance management, coaching, and compliance acumen.
• Partner with the Talent team to identify developmental gaps and co-create scalable solutions that enhance the employee experience.
• Use data and feedback (surveys, exit trends, engagement) to shape culture and inform action planning.
• Lead and resolve complex employee relations matters with fairness, urgency, and discretion.
• Conduct objective investigations and provide clear, consistent recommendations.
• Coach managers on performance management and disciplinary actions, ensuring equitable application of policies and values alignment.
• Drive HR project execution and process improvements across regions.
• Partner with Talent Operations and Legal to ensure compliance with all applicable federal, state, and local employment laws.
• Use data analytics to identify trends and measure the effectiveness of human resource initiatives.

Associate Director, Human Resources

• Serve as a trusted advisor and strategic partner to regional and school leadership.
• Drive organizational effectiveness and cultivate an inclusive, high-performing culture.
• Anticipate workforce needs to ensure Rocketship remains an exceptional place to work.
• Make independent, values-aligned decisions that strengthen leadership capacity.
• Act as a critical liaison between school/regional leadership and the broader People Team.

• Serve as a thought partner to regional and school leaders, translating organizational strategy into actionable people plans that drive engagement, retention, and performance.
• Make independent, sound HR decisions; balance compliance with business judgment and empathy.
• Anticipate workforce trends and recommend proactive strategies to address turnover, leadership readiness, and culture health.
• Lead and coach leaders through organizational change, conflict, and performance management with discretion and composure.
• Collaborates with the recruiting team on a weekly basis to review hiring progress, share key updates, and provide regional leadership with timely recruitment insights and data.
• Build deep, trust-based partnerships across executive, school, and support teams to influence without authority.
• Foster strong collaboration with Talent, Program, and other cross-functional partners to align systems and practices.
• Design and deliver targeted development sessions for school and regional leaders to strengthen performance management, coaching, and compliance acumen.
• Lead and resolve complex employee relations matters with fairness, urgency, and discretion.
• Drive HR project execution and process improvements across regions.

• Coordinate and manage all aspects of the pre-boarding process for new hires, including background checks, reference checks, fingerprinting, TB test verification, employment eligibility documentation (I-9s) and other region-specific requirements.
• Track and verify initial state certification and credentialing requirements for instructional staff, ensuring compliance with state and authorizer standards.
• Prepare and distribute onboarding directions and pre-employment forms using Workday and related systems.
• Enter, update, and maintain accurate employee records in Workday, ensuring all pre-boarding documentation is completed, filed, and stored according to organizational policies.
• Monitor Workday onboarding workflows to ensure timely completion of tasks and resolve any errors or data issues.
• Communicate regularly with new hires to guide them through each pre-boarding step, answering questions and providing timely updates.
• Partner with hiring managers, regional teams, and HR colleagues to ensure all new hire onboarding milestones are met prior to the start date.
• Identify process bottlenecks and recommend improvements to enhance efficiency and candidate experience.

Talent Acquisition Specialist

• Partner with a portfolio of school leaders to define candidate non-negotiables, ideal profiles, and hiring priorities for instructional roles.
• Actively source candidates through creative channels: LinkedIn, Indeed, WECAN, job boards, resume databases, professional networks, grassroots outreach, and social media campaigns.
• Use Boolean and/or sourcing search methodology, talent communities, and strategic sourcing campaigns to target high-need roles.
• Generate interest through compelling outreach and targeted marketing that communicates Rocketship’s value proposition and realistic job previews.
• Maintain and track a robust candidate pipeline, monitoring progress against projected and actual vacancies to ensure early and consistent hiring.
• Conduct resume screens, phone interviews, and candidate assessments to ensure alignment with role requirements and school culture.
• Ensure timely movement of candidates through the selection process (goal: application to interview within two weeks).
• Provide hiring managers with at least two strong candidates per open position and track offer acceptance rates.
• Partner with school leaders to ensure interviews are conducted quickly (goal: decision within two to three days of final interview).
• Facilitate selection events and hiring fairs to connect strong candidates with hiring managers.
• Hold regular check-ins with principals and regional leadership teams to review hiring progress, talent needs, and candidate quality.
• Set and track hiring benchmarks with the goal of securing first hires before winter break and 100% hire rate by May.
• Provide data and insights to support informed hiring decisions and problem-solve barriers to filling roles.
• Train school hiring teams on best practices in interviewing, selection, and candidate experience.
• Collaborate cross-functionally with all stakeholders to ensure a seamless and exceptional hiring experience.
• Identify and represent Rocketship Public Schools at in-person career fairs, university recruitment events, and community gatherings to expand awareness of our mission and opportunities.
• Build and sustain relationships with local organizations, universities, and professional associations to cultivate diverse pipelines of instructional talent.
• Actively engage with community partners and networks to position Rocketship as an employer of choice and to deepen connections in the regions we serve.
• Plan, host and support on-campus and community-based recruitment events that create meaningful candidate experiences and strengthen Rocketship’s talent brand.
• Partner with HR and pre-boarding teams to ensure a smooth transition from offer acceptance to day one.
• Conduct pulse checks with new instructional hires within the first 90 days to identify potential retention risks.
• Provide feedback and trends from pulse checks to regional leadership and cross-collaborate on retention strategies.

Recruiter – Instructional Staff

• Reporting to the Senior Director of Integrated Special Education (ISE), the Associate Director of ISE is an organizational leader responsible for driving forward the quality of and vision for Integrated Special Education within Rocketship.
• This leader will further establish Rocketship as the premier national model for meaningful inclusion among charter schools and traditional districts.
• By partnering with other organizational leaders, supporting vision implementation, coaching a high-performing team, and ensuring excellence in compliance, this leader will have a profound impact on the nearly 10,000 Rocketeers in our network, including approximately 10% of students currently receiving special education services.
• The following are essential functions related to the position:
• Implement Rocketship’s vision and approach to Integrated Special Education in collaboration with all key stakeholders; ensure high-quality outcomes for students with unique learning and behavioral needs within present and envisioned future scale of the network;
• Develop an effective approach to curriculum, instruction, and assessment which leads to rapid growth for students with disabilities; ensure exceptional outcomes for students with unique learning and behavioral needs; model and sustain a culture of high performance and service orientation among team members.
• Serve as a trusted strategic partner to the Sr Director of ISE, providing support to maintain the high achievement levels of all Rocketeers.
• Serve as an ambassador of Rocketship Public Schools internally and externally.
• Maintain a close working relationship with other members of the Network Support Team (NeST—Rocketship’s centralized office that operates in support of its schools and regions), school directors, and all school staff (teachers, school leaders, support staff, etc.) to ensure exchange of best practices, coordination of efforts, data driven decision-making, and general support for the special education department.

Associate Director, Integrated Special Education

• Maintain and support the day-to-day operations of the HRIS (Workday), ensuring data accuracy and integrity.
• Support team leadership in developing and maintaining the Workday roadmap by analyzing system capabilities, identifying business needs, and recommending enhancements that align with Rocketship’s goals.
• Lead the design, configuration, testing, and deployment of system updates and enhancements in the HRIS, translating business requirements and priorities into scalable, efficient, and compliant system solutions.
• Develop presentations and engage with Rocketship senior leadership to gather input and advance our HRIS and talent systems strategy and implementation.
• Serve as the point of contact for HRIS-related inquiries, troubleshooting issues and liaising with vendors as needed.
• Generate reports and dashboards to support Talent Team and Rocketship initiatives, audits, and compliance requirements.
• Collaborate with HR team members and other departments to streamline organization processes through automation and improved system use.
• Ensure data privacy and security compliance in accordance with organizational policies and legal requirements.
• Develop and provide training and documentation to HR staff and system users.
• Monitor and analyze trends in HRIS technology to recommend system enhancements.
• Support the oversight and maintenance of other core Talent systems and data.
• Develop processes and procedures to enhance HR service delivery and effectiveness.
• Conduct monthly data audits, produce timely and accurate reports, and analyze HR/Talent data to support Talent Team leadership.
• Operate as the day-to-day first line of contact for Talent inquiries, including fielding and responding to questions in our Jira Ticketing system and escalating issues when necessary.
• Maintain confidential personnel files and personnel actions.
• Build strong relationships within the Talent team and cross-functionally across schools/departments in order to communicate and align Talent strategy to meet business needs.
• Support special projects on the Talent team and other duties as assigned.

Senior Manager, HRIS and Talent Systems

Support Engineer

• Respond to and resolve IT tickets entered by staff and document steps in Rocketship’s ticketing system
• Serve as primary initial point person for technology issues at 2–4 assigned schools (typically ~150–200 staff)
• Provide support for other schools and staff across the Rocketship network as assigned
• Serve on school sites for eight hours per day and follow up on open helpdesk tickets, escalating as needed
• Document and update all helpdesk tickets within the Jira service management system
• Troubleshoot reported issues with Windows devices, MacBooks, Chromebooks, iPads, TVs, printers, and other technology
• Complete in-depth network troubleshooting in partnership with the network administrator
• Perform routine preventative and monitoring work (technical checklist during visits, update/patch computers, back up data, test wireless signal, document AP placements)
• Manage technology lifecycle: verify receipts, asset tag, image/setup/deploy devices, configure hardware for network/printers, reimage/reinstall OS, install/troubleshoot applications
• Assess and repair broken equipment, manage shipments to/from repair/warranty locations, dispose/repurpose hardware using approved E-Waste vendors
• Support technology-enabled assessment administration and other on-campus technology setup/use
• Execute on-the-ground tasks for broader IT projects, assist with network hardware replacement, participate in stretch projects (SSO deployment, cybersecurity), and collaborate with Technology Solutions team
• Provide timely communication and excellent customer service: timely ticket response (within 1 day, follow up every 3 business days), participate in check-ins and meetings, and build relationships with supported schools

Senior IT Support Technician

• Canvassing within recruitment areas specified by the recruitment plan you are helping to execute
• Canvassing includes but is not limited to knocking on doors, making contact with local community groups and businesses, and handing out pamphlets to prospective families at events/high traffic locations
• Support in data entry
• Support with phone calls to new and prospective families
• Event planning and marketing of informational meetings for prospective families
• Tracking recruitment work in target area to ensure all potential families are contacted
• Supporting new and existing schools in enrollment
• Providing feedback to inform continued refinement of recruitment plans

Family Recruiter

Risk

• Lead Rocketship Tennessee’s Board of Directors coordination, ensuring board operations and meetings are strategic, compliant, and operationally smooth.
• Plan and execute national board and committee meeting logistics and attend in person.
• Coordinate agenda and materials development for board and committee meetings with a strategic lens.
• Direct board-related processes including member selection/appointments, form collections, calendar creation, and trainings.
• Develop and evolve systems and processes to support board management work and collaborate with National Compliance.
• Lead development and execution of a multi-year growth strategy to expand Rocketship in Tennessee.
• Assess potential new school sites via market research, enrollment demand analysis, and partnership building.
• Manage the charter application and authorization process with Tennessee Public Charter School Commission and Metro Nashville Public Schools.
• Partner with cross-functional teams for facilities acquisition, staff recruitment, and campus launches.
• Build relationships with community leaders, families, elected officials, and philanthropic partners to cultivate support for growth.
• Direct projects related to compliance challenges, monitor new laws and requirements, and develop systems to remain in compliance.
• Serve as a resource for teams and regions on compliance questions and collaborate with National NeST compliance team.
• Direct regional communications strategy and develop internal communications to ensure staff are informed, aligned, and engaged.
• Partner with senior leadership to streamline communication across academics, operations, and talent and facilitate feedback loops with school leaders.

Director of Governance and Strategy

• Support Rocketship schools in Washington DC, fill open spots, and build robust waitlists for prospective students.
• Work closely with the school’s Office Manager, Enrollment Manager, and Principal to execute recruitment plans and meet goals set by the team.
• Engage families in dialogue about Rocketship and represent the school to prospective families with professionalism and high customer service.
• Conduct canvassing, knocking on doors, and community outreach to recruit families.
• Make phone calls to prospective families, provide enrollment information, and answer questions.
• Give engaging and informative school tours to prospective families.
• Assist families with completing MySchoolDC applications and guide them through the enrollment process.
• Enter, track, and manage prospective family data in CRM systems to support recruitment efforts.
• Provide feedback to refine recruitment strategies based on community interactions.

Compliance

• At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve.
• Position Overview
• As the Related Services Billing & Compliance Coordinator, you will hold a pivotal role in ensuring that all MediCal and Insurance related processes and reimbursements within the regional team are executed with the highest level of accuracy, compliance, and efficiency. You will collaborate with school operations, finance, and external partners to safeguard Medical & CYBHI (California Youth Behavioral Health Insurance) compliance, ensuring that all eligible services provided to students are appropriately documented and reimbursed. Your expert knowledge of reimbursement protocols and regulatory guidelines will help optimize financial processes and drive the success of our schools. This is a grant funded position and may be reassessed annually.

Related Services Billing and Compliance Coordinator

• At Rocketship Public Schools, we believe in the infinite possibility of human potential; every student deserves the right to dream, to discover, and to develop their unique potential.\n• The Instructional Recruiter plays a critical role in sourcing, cultivating, and hiring high-quality educators who align with Rocketship’s mission to eliminate the achievement gap.\n• Manages full-cycle recruiting for instructional roles—from proactive sourcing to candidate onboarding—with a focus on hard-to-fill positions and building diverse, high-quality talent pipelines.\n• Partners with school and regional leaders and the Talent Team to source, cultivate, and hire exceptional educators.