3D Artist

• Co-lead and execute editing, and production of video content across broadcast, digital, and social platforms.
• Drive the evolution of Ro’s motion graphics system by establishing creative frameworks, templates, and design standards that scale.
• Edit and animate video content using a range of motion design styles, integrating 2D and 3D animation to tell impactful stories.
• Collaborate with cross-functional partners to create high-performing assets that meet brand and business goals.
• Leverage insights and metrics (CTR, CVR, CAC) to optimize creative, test new approaches, and iterate based on performance data.
• Stay current with design and motion trends, emerging tools (including AI), and industry best practices to continually elevate Ro’s creative work.
• Partner with external collaborators and freelancers when needed to expand creative capacity.
• Inspire the video and motion design team, fostering a culture of craft, curiosity, and innovation.
• Organize and optimize the internal data management systems to constantly improve workflows.

Lead Video Editor, Motion Designer

Supply Chain

• Collaborate with cross-functional teams to assess and improve existing inventory control processes, developing new procedures as needed.
• Support the Supply Chain team by providing essential inventory-on-hand reports for processes such as Demand and Supply Planning.
• Oversee daily Sales Order processing to ensure smooth operations.
• Manage ERP system maintenance and network-wide inventory exceptions, including negative on-hand balances, past-due goods receipts, and shipping audits.
• Provide training and tools to cross-functional teams to enhance inventory control practices.
• Assist the pharmacy network with daily inventory challenges and ad hoc requests.
• Develop actionable reporting based on inventory exceptions to drive continuous improvement.
• Lead the pharmacy cycle count process and generate reports on shrink, accuracy, and variance to identify areas for optimization.
• Conduct regular stockroom audits to maintain system accuracy.
• Support end-of-month reporting requirements for the Accounting team.
• Participate in annual physical inventories at pharmacy and warehouse locations.

Senior Analyst, Inventory Control

Performance Marketing

• Lead Paid Social strategy and execution for a portion of our business, with day-to-day responsibilities including campaign optimization, bid management, budget allocation, performance monitoring, testing, etc
• Oversee paid social creative process, from new ad concept development & briefing to handoff & refinement, to generate a high volume of ad creatives to fuel our paid social channels
• Partner with our influencer marketing team to create UGC ads that convert
• Leverage external creative agencies as needed to augment our ad creation capacity, managing both external communications and internal coordination
• Analyze performance data and metrics to identify media, creative, and landing page opportunities
• Collaborate with Product Marketing and business unit stakeholders to test and expand our messaging and claims strategy
• Regularly conduct competitive analysis and market research to inform creative and campaign strategy
• Stay up-to-date on platform updates and algorithm changes to inform campaign and bid optimization
• Collaborate with wider paid media and conversion optimization teams to drive iterative testing of landing pages and paid social conversion flows
• Monitor and report on KPIs and campaign performance, providing regular updates to stakeholders
• Align with medical and legal teams on any policy or regulatory changes, updating the paid social funnel as needed
• Foster relationships with cross-functional partners, such as business stakeholders, technology partners, and data teams

Associate Manager, Performance Marketing

Data Analyst

• Partner closely with Growth leadership to shape data-driven strategies that drive customer acquisition, retention, and profitability
• Build classification, heuristic, or scoring models that help prioritize creatives, offers, or audiences for acquisition and retention
• Lead delivery of lightweight AI agents & scoring services from conception to production
• Develop and maintain robust marketing data pipelines, ensuring data integrity and scalability to support various business needs
• Work closely with our CRM team & tech partners to ensure the availability, quality, and accessibility of data required for email eventing and analytics
• Automate channel ops (naming conventions, bulk formatting, asset metadata, audit checks) with scripts/jobs
• Stand up monitors and add observability (freshness, volume, null rates, join keys) for Growth eventing/data pipelines and document handoffs for non‑technical users

Growth Analytics Manager

Product Designer

• Own and evolve the Ro Design System, ensuring it reflects human-centered principles, scales across products, and is trusted by designers and engineers.
• Design, test, document, and advocate for global UI components, UX patterns, and usage guidelines that raise the bar for quality and consistency.
• Lead end-to-end design on complex initiatives—from research and strategy through UX flows, interactions, polished visuals, and release.
• Develop a deep understanding of our patients and healthcare professionals, translating qualitative and quantitative insights into meaningful, evidence-based experiences.
• Make smart tradeoffs by balancing business goals, product requirements, and patient needs to deliver impact without sacrificing craft.
• Partner closely with Product, Engineering, and Clinical to shape strategy, scope work, and run experiments that drive learning and outcomes.
• Inspire and influence teams and leadership through compelling storytelling, clear design rationale, and effective demonstrations of vision.
• Coach and mentor designers, elevating both craft and collaboration across the team.
• Balance systems thinking with pragmatic execution, navigating constraints while maintaining design integrity.
• Champion a patient-centric mindset across the organization, advocating visually and verbally for user needs.
• Contribute to a culture of feedback, innovation, collaboration, and no-ego teamwork.

Staff Product Designer

Backend Engineer

• Design and build scalable, reliable, and resilient distributed services using Python with FastAPI or Django, supporting critical clinical and operational workflows
• Operate as an owner within the team's domain and proactively assess and improve system performance and reliability.
• Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
• Actively contribute to building the team’s architectural vision and technical roadmap
• Collaborate on code reviews and technical design documents to ensure the consistent application of best practices across relevant domains
• Work closely with product, design, data and other stakeholders to help us build the best possible experiences for our providers, pharmacists, and patients
• Participate in on-call rotations to ensure reliability of production systems

Senior Software Engineer, Backend – Patient Experience

Art Director

• Concept and design alongside the team.
• Elevate Ro’s visual brand world.
• Work with growth and analytics teams to harness data insights.
• Set the visual bar across all brand work.
• Collaborate with creative, growth, product, and marketing leaders.
• Define the art direction and visual strategy for campaigns.
• Inspire and guide other designers by example.
• Prioritize diversity, inclusion, and representation in your work.

Design Director

Full-stack Engineer

• Oversee technical direction and architecture to build durable, high-quality services to support Ro’s patient experiences
• Partner with the product, design, data, engineering, and infrastructure leads to help define the strategy, roadmap, and support with technical design, work-breakdown, implementation, testing, and deployment of features.
• Contribute hands-on to our application development
• Lead an adaptable team that can responsibly deliver on short-term and long-term business goals
• Manage a highly engaged and empathetic engineering team of mixed career levels through their next career goals and professional development opportunities
• Evolve engineering best practices, technical quality, and mentorship in the organization in direct collaboration with senior engineering leadership.
• Influence change, encourage innovation, development, and growth at every level of the company

Technical Lead

• Design and build scalable, reliable, and resilient distributed services using Python and FastAPI
• Design and implement new applications and enhance existing platform capabilities
• Contribute to the evolution of Ro’s technical architecture and help define the technical roadmap
• Operate as an owner and technical leader within your team's domain; proactively assess and improve system performance and reliability
• Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
• Collaborate on code reviews and technical design documents to ensure consistent best practices
• Lead cross-functional technical efforts with product managers, designers, and adjacent teams to ensure alignment and technical integrity
• Participate in on-call rotations to ensure reliability of production systems
• Own initiatives from ideation through design, implementation, and maintenance

Staff Software Engineer, Backend

Technical Recruiter

• Manage the end-to-end recruitment process for technical roles from job requisition to offer acceptance
• Lead and implement innovative recruitment strategies and develop targeted outreach plans
• Utilize advanced sourcing techniques to proactively build talent pipelines and champion diversity-focused sourcing strategies
• Engage and build relationships with stakeholders across the Tech org, including VP+ and C-suite; provide consultative guidance
• Work collaboratively with People and Talent teams and mentor junior team members while operating as an individual contributor
• Design and own structured, competency-based interview practices and refine processes to optimize candidate experience
• Analyze recruiting metrics (pipeline and sourcing conversion rates) to identify roadblocks and develop strategic solutions
• Immerse in Tech culture by attending tech on-sites, engaging in technical discussions, and building authentic relationships

Senior Technical Recruiter

• Design and build scalable, reliable, and resilient distributed services using Python and FastAPI
• Operate as an owner within your team's domain and proactively assess and improve system performance and reliability
• Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
• Actively contribute to building the team’s architectural vision and technical roadmap
• Collaborate on code reviews and technical design documents to ensure the consistent application of best practices across relevant domains
• Collaborate closely with product managers, designers, and engineers from adjacent teams to ensure alignment and technical integrity across boundaries
• Participate in on-call rotations to ensure reliability of production systems

Senior Software Engineer, Backend

General Counsel

• Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible.
• Ro is the only company to offer nationwide telehealth, labs, and pharmacy services; Ro’s vertically integrated platform enables end-to-end care spanning from diagnosis to delivery of medication and ongoing care.
• Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
• Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
• As the Senior Commercial Counsel II, you’ll join a dynamic legal team working at the cutting edge of technology and healthcare. You’ll lead drafting and negotiation across a wide variety of commercial agreements, with primary ownership of Ro’s contracts queue. In this role, you’ll partner closely with teams across the business and serve as a trusted advisor who balances growth with risk and keeps Ro moving forward. You’ll operate autonomously in a fast-paced environment, gaining visibility across Ro’s operations and helping to shape how we contract as a business. You’ll work directly with leadership to understand our business priorities, and you’ll advance deals quickly, strategically, and with curiosity about the “why” behind every contract.

Senior Commercial Counsel II

Engineering Manager

• Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs, and pharmacy services.
• Hands-on Engineering Manager to join the Infrastructure team; onsite in NYC HQ on Tuesdays and Thursdays.
• Work across observability, performance, developer tooling, and databases — shaping strategy and driving execution.
• Lead and mentor a team of infrastructure engineers, fostering collaboration, ownership, and technical excellence.
• Act as a player-coach: contribute to codebase, architecture decisions, and technical problem-solving while growing team capabilities.
• Drive and support strategic initiatives across observability, performance, developer experience, and database infrastructure.
• Partner with cross-functional teams to align infrastructure priorities with business goals and product needs.
• Own planning and execution of high-impact projects — balancing scope, velocity, and long-term sustainability.
• Recruit, develop, and retain top engineering talent; champion engineering best practices and continuous improvement.

Engineering Manager, Infrastructure

Program Manager

• Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care.
• Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
• Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
• Ro reaches millions of patients through our website and mobile apps. Each click, chat, and prescription produces protected health data. As Senior Privacy Program Manager, you’ll partner with product, data, engineering, and legal leaders to bake privacy into every policy, procedure, process and launch, earning patient trust at consumer scale while fueling Ro’s next phase of growth. This is a high‑impact individual‑contributor role with a clear runway to build and lead a team as the company expands.