RigUp

Accounts Receivable

• Support recurring and ad-hoc reporting that provides visibility into AR performance, collections activity, payment application trends, and operational KPIs.
• Investigate discrepancies across AR data sources including ERP systems, third-party invoicing platforms, and customer portals.
• Identify opportunities to improve reporting visibility and automate operational reporting to enable earlier detection of issues impacting collections or payment applications.
• Identify opportunities to automate reporting and improve real-time data availability, enabling earlier detection of issues impacting collections or payment applications.
• Partner with Accounting and FP&amp;A to reconcile discrepancies, and support month-end close reporting related to AR activity.
• Investigate variances and inconsistencies, escalating issues and contributing to timely resolution.
• Identify and design improvements to workflows across Collections and Cash Applications, with a focus on scalability, efficiency, and financial accuracy.
• Evaluate existing operational processes to identify gaps and develop scalable solutions that reduce manual effort.
• Independently develop tools, templates, and reporting resources that improve operational efficiency and data reliability.
• Participate in User Acceptance Testing (UAT) for system changes impacting AR reporting, cash application workflows, or reconciliation processes.
• Collaborate with Product, Engineering, and Data teams to ensure operational and reporting requirements are clearly understood and validated.
• Document and maintain workflows, reporting logic, and operational processes to ensure consistency and transparency across the team.
• Support the onboarding or stabilization of new or complex customers that require investigation, process discovery, or workflow development.
• Perform discovery of customer-specific invoicing, payroll, payment, AR, and reporting requirements in partnership with Account Management.
• Conduct discovery of customer-specific invoicing, payment, and reconciliation requirements in partnership with Sales and Invoicing teams.
• Design and document workflows that support collections tracking, payment application processes, and reporting visibility.
• Assist in reconciling complex accounts involving multiple payment sources, third-party invoicing platforms, or non-standard billing structures.
• Act as a coordination point across Collections, Cash Applications, Invoicing, and Sales during periods requiring additional operational support.

Accounts Receivable Analyst

Compliance

• Action, assign and maintain individual and client level requirements, including but not limited to, drug / alcohol / background screenings, online training, training qualifications, client documentation review, insurance and policy and procedure requirements, and Federal and State HSE requirements, to avoid any potential disruption of work
• Supports the ticketing platforms to ensure actions is taken by the respective owners (contractors, clients, third party compliance platforms and/or internal users)
• Maintain Operator Qualifications expirations and address to avoid disruption of work
• Audit changing project requirements and address with the individual or client
• Ensure compliance with clients within ISNetworld, Veriforce, Energy WorldNet and other client specific platforms, including online orientations, Training Qualifications (TQs), and Operator Qualifications (OQs)
• Complete client specific drug and alcohol audits
• Manage drug and alcohol programs in multiple third-party administrator sites, including but not limited to, department of transportation (DOT) and non DOT testing programs
• Manage directives and acting as a liaison with the worker to prepare them for work
• Coordinate and schedule employees for pre-employment and random drug and alcohol collections, ensuring compliance with client requirements
• Coordinate with evaluators to get workers scheduled based on client required operator qualifications, ensuring compliance with client requirements
• Align client-specific training within ISNetworld, Veriforce, and Energy WorldNet
• Ensure compliance with random program and manage rosters for the business unit
• Assist Certification team with activities related to Camunda, ZenDesk, and other learning management systems
• Complete Compliance Reporting functions for field verification reporting within compliance systems
• Provide key data points for hero metrics and overall health of the program(s)
• Provide client specific audit reports on worker’s compliance levels
• Complete cause testing requirements, including, but not limited to, post-accident and reasonable cause/suspicion testing and support the compilation of reporting
• Manage compliance reporting for field verification reporting within compliance systems
• Maintain Confluence Compliance documentation
• Stays abreast of Federal and State HSE requirements
• Identifies and shares areas of inefficiencies and makes recommendations regarding programs, processes, etc.
• Provides support to junior members of the team

Senior Associate, Workforce Compliance

Operations

• Serve as a primary owner of invoice management operations from vendor invoice reviews to client invoice submissions, ensuring accuracy and timely processing.
• Review and validate complex invoices to ensure compliance and accuracy.
• Act as the escalation point for invoice-related issues, including missing/incorrect invoice requirements, tax implications, and system constraints.
• Own the end-to-end resolution of stalled and disputed invoices, partnering with vendors, clients, and internal stakeholders to drive timely processing and closure.
• Guide cross-functional team members and vendors on best practices for invoice processing and navigating the RigUp platform.
• Maintain documentation of updated processes and procedures.
• Build relationships with internal teams such as S2P Operations, Accounts Payable, Accounting, and Product/Engineering to resolve complex invoicing issues.
• Serve as point of contact for escalated vendor and client inquiries.
• Provide regular updates to leadership on operational metrics and challenges.
• Build strong, collaborative relationships with colleagues across all levels of the organization to facilitate smooth operations and problem-solving.
• Share knowledge, best practices, and insights with internal teams to enhance overall organizational effectiveness and continuous improvement.
• Proactively identify opportunities for inter-departmental collaboration to streamline processes and achieve shared objectives.
• Contribute insights to improve vendor and client experience.
• Participate in cross-functional meetings to represent S2P Invoicing Operations perspectives.

Senior Associate, S2P Invoicing Operations

Full-stack Engineer

• Proactively manages stakeholder relationships across business and technical teams, regularly synthesizing feedback and needs into actionable technical plans
• Lead the design, development, and optimization of robust, scalable data pipelines for efficiency, speed, and cost
• Build and refine star schemas and advanced data models (e.g., using dbt) to establish authoritative sources of truth
• Deliver analytic “data apps” and light integration/data capture solutions as needed to meet evolving organizational priorities
• Develop impactful data visualizations, dashboards, and reusable analytics to enable deep-dive insights and “why” analysis
• Proactively engage with managers, directors, and business stakeholders to clarify ambiguous problems, capture requirements, and align on solution approaches
• Own projects from discovery through delivery within a specific business or technical domain, ensuring solutions align with the analytics and data product strategy
• Conduct user interviews and gather stakeholder feedback to deeply understand business needs; translate them into actionable features, datasets, or analytic products
• Collaborate with Data Product & Engineering leadership to identify major problem areas and opportunities, driving improvements that enhance company-wide data availability, speed, and quality
• Assess and evaluate new feature requests or technical initiatives using impact, effort, and business value frameworks; drive prioritization based on expected outcomes
• Define and track adoption and success metrics for delivered data products; iterate based on usage data and direct stakeholder feedback
• Mentor junior engineers and lead cross-functional project teams, elevating both data engineering and product practices
• Empower business users by coaching them in self-service analytics, troubleshooting complex issues, and advancing data literacy across the organization
• Stay current with evolving industry trends, technologies, and approaches in end-to-end data engineering and analytics; contribute recommendations to evolve internal methods
• Champion user perspectives within engineering, and represent technical constraints or opportunities to business stakeholders while balancing feasibility and impact
• Regularly present product updates and project outcomes to both technical and non-technical audiences, ensuring alignment and transparency
• Model and promote company standards for data quality, stewardship, and product enablement in all team initiatives

Accounts Receivable Analyst

Senior Associate, Workforce Compliance

Senior Associate, S2P Invoicing Operations

Senior Data Product Engineer