Reward Gateway

Marketing Operations

• Build, test, deploy, and optimize multi-channel campaigns using Braze.
• Manage all campaign operations, including content curation, audience segmentation, workflow setup, QA, and scheduling.
• Create and manage content for placements, including drafting copy, coordinating creative assets, and ensuring accurate and timely deployment across channels.
• Execute and optimize B2C CRM and lifecycle marketing campaigns that drive user engagement, retention, and revenue growth.
• Collaborate with cross-functional teams to align CRM programs with broader business objectives.
• Support the development of automated user journeys that enhance personalization and customer lifetime value.

Marketing Automation Manager

Human Resources

• You will collaborate with management and employees to align HR strategies with business goals.
• You provide proactive HR support and drive tactical execution in partnership with the HR Coordinator in the functional areas of employee relations and performance management, benefits management, leave and accommodation, talent management and organizational development.
• Ensure a positive workplace culture and effective HR practices.
• The HR Business Partner serves as a connector between leaders, employees and HR, fostering communication and driving HR initiatives to enhance overall company success.
• Support onboarding, training, and ongoing skill development of direct reports.
• Conduct regular check-ins to support performance, development, and accountability.
• Oversee the daily workflow of the department.
• Coach and mentor the direct reports on business related items.
• Provide input on performance evaluations, goal setting, and development plans.

US HR Business Partner

Accounts Receivable

• Contacting clients
• Processing invoices
• Ensuring revenue is correctly allocated
• Working on a specific project - the alignment of processes with the global ER business
• Issuing sales invoices and credit notes for all entities within the group
• Dealing with various incoming customer-related queries via email and phone
• Daily communication with different stakeholders within the business
• Assisting with ad-hoc queries assigned by line management
• Preparing bank reconciliations on monthly basis

Accounts Receivable Assistant – Temporary Contract

Sales

• Own and carry an individual new-logo quota for Commuter Benefits (Transit, Parking, Mobility, and add-ons).
• Manage the full sales cycle from first meeting through close, including discovery, solution positioning, pricing, and negotiations.
• Execute both inbound and outbound sales motions. Ability to design, execute and continuously improve outbound prospecting strategies. This includes account targeting, messaging, activity standards and creating a scalable top-of-funnel engine that supports long term growth.
• Partner closely with Marketing, Partnerships, Product, and Implementation to ensure a seamless buyer and customer experience.
• Attend networking events and planned conferences to drive business development and achieve external networking alongside the Benefits SDR and our marketing team.
• Directly manage and coach one (1) SDR responsible for outbound prospecting, meeting generation, and managing our inbound SMB clients.
• Set clear expectations, activity targets, and quality standards for outbound efforts.
• Conduct regular 1:1 coaching sessions, call reviews, and pipeline inspections.
• Help the SDR develop strong discovery skills and business acumen specific to commuter benefits.
• Collaborate on outbound strategy, account targeting, messaging, and sequencing (HubSpot).
• Actively participate in hiring, onboarding, and ramping future SDR or Account Executive talent as the team grows.
• Serve as a role model for consultative, value-driven selling aligned to our broader engagement and benefits portfolio.
• Maintain accurate activity tracking, contact, account and opportunity records in Salesforce to ensure accurate forecast revenue and hygiene.
• Support leadership with insights that inform forecasting, capacity planning, and growth initiatives.
• Build and maintain a healthy pipeline aligned to required coverage ratios.

Marketing Automation Manager

US HR Business Partner

Accounts Receivable Assistant – Temporary Contract

Senior Sales Manager