RethinkFirst

Full-stack Engineer

• Contribute to architectural design, ensuring alignment with scalability, performance, security, and compliance standards.
• Develop, design, test, and deploy cloud-based applications using C#, .NET Core, SQL, Azure, and Angular.
• Establish and enforce coding standards, design patterns (SOLID, DDD, CQRS, etc.), and development methodologies (Agile, CI/CD, DevOps).
• Write, review, and maintain high-quality code with strong emphasis on unit testing (XUnit/NUnit), integration testing, and automated pipelines.
• Mentor and coach engineers across teams, promoting continuous learning and knowledge sharing.
• Collaborate with cross-functional stakeholders to translate requirements into technical designs and solutions.
• Drive adoption of best practices in DevOps, microservices, containerization (Docker), messaging (Service Bus), caching (Redis), and observability (App Insights, logging, monitoring).
• Participate in architectural reviews, code reviews, and design discussions.
• Contribute to long-term platform strategy, modernization, and cloud migration initiatives.
• Troubleshoot production issues and guide root cause analysis to ensure system reliability.

Senior Full Stack Engineer – Architecture Team

Sales

• Develop a unified enablement strategy supporting both direct sales and channel-driven growth models.
• Build a structured onboarding and continuous learning framework for Sales, Implementation, and CS teams.
• Collaborate with RevOps and Marketing to ensure consistent KPIs and reporting across enablement initiatives.
• Lead evaluation and deployment of enablement technologies (e.g., Highspot, Seismic, Showpad, or equivalent).
• Maintain enablement repositories, sales playbooks, and value storytelling materials.
• Create dashboards and insights to measure training impact and sales productivity.
• Deliver training on RethinkBH solutions, value drivers, and competitive positioning.
• Partner with Product and Marketing to ensure readiness for new releases, integrations, and service models.
• Build competency frameworks and certification pathways to ensure consistent performance across teams.
• Design enablement programs tailored for distribution and payer partners, including onboarding, co-marketing, and joint pipeline management.
• Develop co-branded content and engagement toolkits for partner-facing teams.
• Establish readiness scorecards and feedback mechanisms to continuously improve partner activation.
• Work closely with Product, Marketing, Customer Success, and RevOps to drive consistent value messaging and GTM execution.
• Support Sales leadership in forecasting accuracy, training priorities, and enablement planning.

Senior Manager, Sales Enablement

Account Executive

• We’re looking for a account executive with a proven track record of district partnerships to help grow our client base of small school districts across the western US.
• This is a remote position requiring prior experience working with the highest levels of school leadership.
• You will prospect new business for Rethink solutions in K-12 districts, managing the entire sales cycle in a multi-state territory.

Inside Account Executive

Director

• Conduct 1:1 teleconsultation services (over phone or video chat) across two distinct teams: A parent training program, consisting of parents and caregivers raising children with various learning and behavioral needs A neurodiversity at work program, consisting of both neurodivergent professionals and/or their managers
• Emphasize ongoing nature of consultation and ensure regular follow-ups with the client are achieved
• Log notes, recommendations, referrals, and respond to client messages within 1 business day
• Provide guidance and education around behavior analytic tips and strategies to implement in the home/community (e.g., potty training, social skills, advocacy skills, activities of daily living, etc.)
• Provide guidance on the school system/IEP process/transition to adulthood programming
• Provide guidance on navigating diagnoses, disclosure, self-advocacy, and building executive functioning skills in the workplace
• Refer to other company-sponsored benefits when appropriate (EAP, health plan, etc.)
• Operate as an individual contributor but collaborate regularly with fellow Directors on case review and shared problem-solving
• Option to expand into related activities, such as article writing and webinar hosting, if desired

Director of Family and Clinical Services, BCBA

General Counsel

• Serve as a trusted legal advisor supporting RethinkFirst’s legal operations and business initiatives
• Review, draft, and negotiate a variety of commercial agreements, including SaaS, Channel, vendor, and privacy contracts
• Counsel business leaders and collaborate with Sales, Information Security, Customer Success, Procurement, and Operations
• Triage and track the end-to-end contract lifecycle: intake, negotiation, execution, archiving, and reporting
• Maintain and enforce legal processes to ensure consistency, efficiency, and compliance
• Act with urgency to meet month-end, quarter-end, and year-end business deadlines
• Lead strategic initiatives, including selection and implementation of the company’s first Contract Lifecycle Management (CLM) system
• Manage ad hoc legal projects and support broader legal team initiatives
• Develop and maintain training materials for onboarding cross-functional teams (e.g., Sales, CS, etc.)

Corporate Counsel

Customer Success Manager

• Build and maintain relationships with key HR decision makers and business leaders to align goals and drive trust
• Recommend and implement communication strategies to increase member engagement and utilization of RethinkCare tools
• Monitor and analyze customer/member utilization trends and create action plans
• Respond to complex inquiries, resolve non-routine problems, and ensure client satisfaction
• Coordinate with product, operations, consulting BCBA, and third-party vendors to resolve client issues
• Lead standard client processes including monthly meetings, quarterly/annual strategy sessions, and contract renewals
• Serve as a strategic partner to drive utilization, retention, and communicate client status to leadership
• Maintain industry and mental wellbeing market knowledge to understand customer business strategy and threats

Senior Customer Success Manager

Customer Success Manager – Billing Oversight

Growth Marketing

• Demand Generation: Develop and execute comprehensive demand generation strategies to drive new customer acquisition and upsell opportunities. Utilize various channels including digital marketing, email campaigns, social media, and events.
• Campaign Management: Lead the planning, execution, and optimization of marketing campaigns. Collaborate with creative, copy, events, and marketing operations teams to ensure high-quality and timely delivery of campaigns.
• Market Analysis: Conduct market research to identify trends, customer needs, and competitive landscape. Use insights to inform marketing strategies and improve campaign effectiveness.
• Performance Tracking: Monitor and analyze the performance of marketing campaigns using key metrics. Provide actionable insights and recommendations to optimize marketing efforts and achieve growth targets.
• Collaboration: Work closely with cross-functional teams including sales, product, and customer success to align marketing strategies with business goals. Serve as the primary marketing liaison to internal stakeholders.
• Content Development: Oversee the creation of compelling marketing content that resonates with target audiences. Ensure consistency in messaging and branding across all marketing materials.
• Budget Management: Manage the marketing budget effectively, ensuring optimal allocation of resources to achieve the highest return on investment.
• Event Presence and Logistics: Facilitate the company's presence at industry events, conferences, and trade shows. Coordinate logistics, including booth setup, promotional materials, and staffing, to ensure a successful and impactful event presence.