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Manager, RCM Services
RethinkFirstManager of Revenue Cycle Management services at RethinkFirst overseeing billing operations. Leading a team to improve customer satisfaction and ensure compliance with regulations.
Posted 6/10/2026full-timeRemote • Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Iowa, Montana, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance BillingRevenue Cycle ManagementOperational ProtocolsClient Data ConfidentialityProcess ImprovementStaff TrainingAging Reports
Soft Skills
LeadershipInterpersonal SkillsCommunicationTeam BuildingProblem SolvingPositive Attitude
Tools & Technologies
Microsoft SuiteExcelOutlookWordKareoAzalea
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
HIPAA ComplianceCustomer BillingPayor RequirementsService Quality
About the role
Key responsibilities & impact- Ensure strict HIPAA-compliant confidentiality with all client-related data
- Oversee the day-to-day operations of Rethink’s Revenue Cycle Management services.
- Supervise a team of Customer Billing Advocates
- Serve as the Billing subject matter expert resource internally and externally.
- Identify and implement opportunities to improve service quality
- Work directly with clients who may be escalated
- Build a strong team committed to achieving goals
- Assess existing processes to ensure compliance with payor requirements
- Make recommendations to improve operational protocols
- Communicate staff hiring needs based on workload
- Train, direct, develop and evaluate staff
- Facilitate regular staff meetings
- Work account Aging Reports as needed
Requirements
What you’ll need- Minimum 2-5-year Supervisory experience
- Minimum 3-5-year Insurance Billing experience
- Strong verbal and interpersonal skills
- Positive attitude and love a good challenge
- Strong leadership qualities
- Bachelor's degree preferred
- Proficient using Microsoft Suite (Excel, Outlook, Word)
- Experience using billing software Kareo or Azalea
Benefits
Comp & perks- Health insurance
- Professional development opportunities