Salesforce Administrator
Charlie Health
Franchise Business Consultant
Restore Hyper Wellness
full-time
Posted on:
Origin: • 🇺🇸 United States • Arizona, Colorado, Utah
Visit company websiteSalary
💰 $90,000 - $103,000 per year
Job Level
Mid-LevelSenior
About the role
- Support owners and managers through in-person visits, virtual meetings, emails, and phone support to guide studios toward profitability
- Develop and implement data-driven action plans to improve studio performance, focusing on raising profitability and systemwide EBITDA
- Act as the primary point of contact between the Restore Support Center and franchisees, promoting best practice sharing and operational alignment
- Conduct monthly business reviews and annual audits to measure and track studio performance and KPIs
- Ensure One Restore adoption across all studios and collaborate with corporate studio team on underperforming locations
- Gather franchisee feedback and represent the voice of the network to inform corporate decisions
- Identify and escalate recurring or critical field issues and collaborate on long-term solutions
- Develop and present reports highlighting franchise performance trends, successes, and areas requiring corporate attention
- Serve as a communication bridge to keep franchisees informed on initiatives, policies, compliance, and resources
- Guide franchisees in revenue optimization, upselling services, expanding customer bases, and improving retention
- Provide localized marketing support aligned with corporate campaigns to drive revenue
- Ensure franchisees meet operational KPIs such as conversion rates, customer satisfaction scores, member churn, utilization, and profitability margins
Requirements
- Bachelor’s degree in Business, Management, Marketing, or related field
- 3–5 years of experience in franchise operations, multi-unit retail, hospitality, or wellness industry
- Proven track record of driving revenue growth, profitability, and operational improvements across multiple locations
- Strong business acumen with the ability to interpret financial statements, KPIs, and performance metrics
- Skilled in analyzing data and translating insights into actionable strategies
- Proficiency with Microsoft Office Suite and familiarity with CRM/project management tools
- Expertise in interpreting data and delivering actionable insights to stakeholders
- Exceptional leadership and coaching skills, with the ability to inspire franchisees to achieve results
- Strong interpersonal and relationship-building capabilities, ensuring franchisee engagement and collaboration
- Excellent communication, facilitation/presentation, and relationship-building skills
- Ability to influence and motivate franchise owners and their teams toward shared goals
- Highly organized with the ability to manage multiple priorities and meet tight deadlines
- Willingness to travel up to 50% of the time
