General Manager
Restore Hyper Wellness
General Manager
Restore Hyper Wellness
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $64,000 - $69,000 per year
Job Level
Mid-LevelSenior
About the role
- Lead the Restore studio in the community to create brand awareness, drive traffic, leads, membership, and overall sales
- Oversee the studio's performance, team members, KPI management, and marketing events
- Meet performance metrics (KPIs), revenue targets, manage ordering, inventory, payroll, and facilities maintenance
- Execute and coordinate company marketing and sales drivers (pre-sale events, studio events, outreach) and manage local grassroots marketing initiatives
- Hire, onboard, plan, and assign daily/weekly/monthly goals for new team members; provide excellent customer service and direct work tasks
- Manage all aspects of the employee life cycle with continuous coaching, annual performance reviews, and recognition of high performers
- Foster a culture of five-star customer service
- Lead the team in service and product knowledge to motivate meeting/exceeding sales goals through community events, partnerships, B2B, and referrals
- Ensure a safe and clean studio environment for members and guests
- Work flexible schedules including weekends and holidays as directed by business needs
- Model Restore’s vision, mission, values, and culture
Requirements
- High School Diploma or equivalent required
- Minimum 3-5 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination
- Previous management experience in the health, wellness, fitness, or retail industry strongly preferred
- Proven success in sales and team mentorship
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
- Exceptional communication skills
- Ability to multi-task and manage client and staff concerns
- Intermediate computer skills
- Flexible to work day, evening, and/or weekend hours as needed
