Clinical Account Manager
SmithRx
General Manager
Restore Hyper Wellness
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteSalary
💰 $68,000 - $76,000 per year
Job Level
Mid-LevelSenior
About the role
- Lead the Restore studio in the community to create brand awareness, drive traffic, leads and membership, and overall sales
- Oversee the studio's performance, team members, KPI management, and marketing events
- Manage day-to-day studio operations with guidance of the Area Manager and develop a team in a fun, engaging, and inclusive environment
- Responsible for meeting performance metrics (KPI’s), revenue, ordering, inventory, payroll and facilities maintenance
- Execute and coordinate company marketing and ongoing sales drivers (pre-sale events, studio events, outreach), and manage local grassroots marketing initiatives
- Responsible for hiring and onboarding of new team members; planning, and assigning daily, weekly, and monthly goals, providing excellent customer service and directing work tasks
- Manage all aspects of the employee life cycle with continuous coaching, annual performance reviews and by providing recognition to high performers
- Foster a culture of five star customer service
- Lead the studio team in service and product knowledge to motivate them to meet/exceed sales goals through community events, partnerships, B2B, and word-of-mouth referrals
- Ensure a safe and clean studio environment for members and guests
- Work a flexible schedule including weekends and holidays as directed by business needs
- Demonstrate a commitment to the vision, mission and goals of Restore, modeling the values and culture
Requirements
- High School Diploma or equivalent required
- Minimum 3-5 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination
- Previous management experience in the health, wellness, fitness, or retail industry strongly preferred
- Proven success in sales and team mentorship
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
- Exceptional communication skills
- Ability to multi-task and manage client and staff concerns
- Intermediate computer skills
- Flexible to work day, evening, and/or weekend hours as needed
