RESA Power

Manager

• Develop and maintain relationships with potential and existing clients
• Identify opportunities to mentor existing workforce while developing and implementing strategies for growth
• Responsible for day-to-day operations of assigned location and/or department
• Provide solutions to local business topics
• Responsible for hiring and training for direct reports
• Conduct interviews, complete job reviews, set and review professional development goals for direct reports
• Mentor and coach a team of technicians; Audit performance quality
• Prepare and review quotes; perform job walks as required; review test reports; audit field work for quality
• Cultivate and maintain customer relationships

Service Branch Manager – Electrical Testing, Maintenance

Operations

• Responsible for day-to-day operations of assigned location and/or department
• Provide solutions to local business topics (Customer concerns, employee question/concerns, facility issues, etc.)
• Responsible for hiring and training for direct reports
• Conduct interviews, complete job reviews, set and review professional development goals for direct reports
• Mentor and coach team of technicians; Audit performance quality and build training plans for direct reports
• Ensure staff is motivated and productive
• Make recommendations for promotions, transfers, hiring, or exiting staff members
• Schedule work of local team and coordinate schedules for larger jobs with other managers
• Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit work for quality
• Cultivate and maintain customer relationships with internal customers, external customers, and vendors
• Conduct client communication in a highly customer service-oriented manner
• Responsible for reviewing jobs to ensure the job meets or exceeds profitability goals
• Work with Manager to ensure continuous improvement strategic business initiatives are developed and implemented
• Prepare variety of reports as assigned
• Work with HSE to develop effective safety records and practices to minimize the Company’s exposure to potential risks
• Other duties as assigned

Operations Manager

Outside Sales

• Manage sales efforts across a defined geographic territory to increase sales of large and mid-sized accounts
• Travel regularly within a region making face-to-face sales calls at strategic accounts and prospects
• Build senior level relationships with key customers and identify projects, distribution, service/repair, and hose & fittings opportunities
• Perform consultative selling to target accounts and manage marketing and sales strategies to hit revenue expectations
• Implement intermediate sales analysis and plan to sell Systems, Assemblies, Components, Parts, Hose & Fittings, and related equipment
• Research accounts, identify key players, generate interest, and convert opportunities through relationship building
• Utilize selling skills and partner selection to close sales and deliver quotes as requested
• Maintain and expand prospect database and manage opportunities using Salesforce®
• Embrace company sales program Action Selling® to manage customers and close business
• Assist customers with technical and logistical questions; escalate complex system design issues to engineering
• Maintain in-depth product knowledge and general knowledge of competing lines
• Manage customer issues (RGA’s, warranties, repairs) and file customer purchase orders and records

Territory Sales Manager

• Conduct consultative face to face selling at customer’s place of business
• Research accounts, identify key players and generate interest to do business
• Utilize selling skills to monetize and deliver targeted opportunities through key component brands
• Target and convert sales opportunities through relationship building with each account and understanding where system or component sales opportunities reside
• Close sales of outlined and committed opportunities choosing the best supplier partners to meet specifications
• Develop senior level relationships with principal owners
• Conduct account sales analysis through a basic to intermediate comfort level with technology
• Manage multiple priorities that involve key account needs ranging from production to procurement
• Promote effective communication with customers, both internally and externally related to quotes, competitive information, trade shows, threats, opportunities, and follow-up
• Source sales opportunities from the existing customer database and from new leads
• Understand customer applications to help size and design hydraulic systems and electronic control solutions
• Manage qualified opportunities and act on them appropriately
• Maintain and expand a database of prospects within an assigned territory utilizing Salesforce®
• Gain a working knowledge of Salesforce® to assist in managing, prospecting, and closing sales opportunities
• Team with key stakeholders (other salespeople, trade publications, suppliers) to build an opportunity pipeline
• Embrace the company endorsed sales program, Action Selling® to help manage customers and close business
• Provide quotes as requested by customers
• Assist customers in resolving technical and logistical questions and problems
• Answer technical and applications questions on product lines CPS carries; forwards complex problems or system design issues to the engineering department while working with them daily
• Maintain in-depth knowledge of product lines sold by CPS and have general knowledge about competing lines
• Develop positive working relationships with customers in person, via phone, and on joint calls
• Manage customer issues as they arise such as RGA’s, warranties, repairs
• Work with vendors to acquire special pricing and technical information as needed
• File customer purchase orders and other correspondence to maintain appropriate records