Tech Stack
CloudGrafanaJavaJavaScriptSplunkSQL
About the role
- Own an end-to-end product portfolio; set a clear multi-year product vision aligned to enterprise growth objectives.
- Translate strategic themes into outcome-oriented product roadmaps and prioritize using measurable frameworks (OKRs / RICE / WSJF).
- Implement prioritization and road-mapping; make trade-off decisions and articulate what not to build to preserve focus.
- Apply incident analysis and performance data to guide prioritization; triage and prioritize escalations, defects, and performance improvements into structured backlogs.
- Act as trusted adviser to Division Presidents, Ops, Sales, and Marketing; facilitate quarterly planning and roadmap reviews.
- Bridge business requirements with technical feasibility; partner with Engineering, Data, and Architecture to migrate legacy platforms and introduce cloud-native capabilities.
- Apply technical expertise in Java, SQL, APIs, cloud computing, and observability platforms to guide product decisions and own defect triage.
- Lead initiatives to implement monitoring frameworks, automation, and system optimization for high-impact operations.
- Define north-star and leading KPIs; design A/B and multivariate experiments; use SQL and BI tools to measure performance and adoption.
- Craft communication plans, training, and adoption metrics; create playbooks, knowledge templates, and technical documentation to standardize processes.
- Mentor other Product Owners and cross-functional squad members; contribute to organizational playbooks, templates, and reusable processes.
Requirements
- 10+ years of progressive product management / product ownership experience with recent success scaling product culture and frameworks.
- Demonstrated ability to own enterprise-wide roadmaps and lead cross-functional teams through ambiguity and competing priorities.
- Hands-on experience with SaaS/eCommerce platforms, customer escalations, and performance engineering.
- Deep familiarity with modern product discovery, backlog management, Agile/Scrum, and Lean experimentation practices.
- Proven track record partnering with technology on cloud migration, API-first architectures, and technical‑debt reduction.
- Technical foundation in Java, JavaScript, SQL, REST APIs, observability platforms (AppDynamics, Splunk, ScienceLogic, Grafana), and cloud computing preferred.
- Proven track record implementing automation and secure system rollouts.
- Strong analytical skills—comfortable with SQL/BI tools, cohort analysis, funnel metrics, and financial modeling to build data-backed business cases.
- Exceptional communication and storytelling skills; able to influence C‑suite and front‑line stakeholders alike.
- Experience driving change management in matrixed organizations, including rollout planning, training, and adoption measurement.
- Experience in home‑services, consumer finance, or other high‑volume, multi‑division B2C environments preferred.
- Background integrating AI/ML or advanced analytics into product features preferred.
- Certifications such as CSPO, SAFe PO/PM, or Pragmatic Institute preferred.