Association of Closet & Storage Professionals (ACSP)

Principal/Senior Product Owner

Association of Closet & Storage Professionals (ACSP)

full-time

Posted on:

Origin:  • 🇺🇸 United States • North Carolina

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Job Level

Senior

Tech Stack

CloudGrafanaJavaJavaScriptSplunkSQL

About the role

  • Own an end-to-end product portfolio and co-create a multi-year product vision aligned to enterprise growth objectives.
  • Translate strategic themes into outcome-oriented product roadmaps and apply measurable frameworks (OKRs / RICE / WSJF) to prioritize work.
  • Make trade-off decisions and articulate what not to build to preserve focus.
  • Triage and prioritize escalations, defects, and performance improvements into structured backlogs balancing short-term fixes and long-term modernization.
  • Act as trusted adviser to Division Presidents, Ops, Sales, and Marketing; facilitate quarterly planning and roadmap reviews.
  • Partner with Engineering, Data, and Architecture to migrate legacy platforms, introduce cloud-native capabilities, and strengthen DevSecOps practices.
  • Apply technical expertise in Java, SQL, APIs, cloud computing, and observability platforms to guide product decisions and own defect triage.
  • Define north-star and leading KPIs; build business cases grounded in CAC, LTV, conversion, and productivity metrics.
  • Design A/B and multivariate experiments; use SQL and BI tools to measure outcomes and adoption.
  • Craft communication plans, training, and adoption metrics; serve as product evangelist and create playbooks and technical documentation.
  • Mentor Product Owners and cross-functional squad members; contribute to organizational playbooks and reusable processes.

Requirements

  • 10+ years of progressive product management / product ownership experience with recent success scaling product culture and frameworks.
  • Demonstrated ability to own enterprise-wide roadmaps and lead cross-functional teams through ambiguity and competing priorities.
  • Hands-on experience with SaaS/eCommerce platforms, customer escalations, and performance engineering.
  • Deep familiarity with modern product discovery, backlog management, Agile/Scrum, and Lean experimentation practices.
  • Proven track record partnering with technology on cloud migration, API-first architectures, and technical‑debt reduction.
  • Technical foundation in Java, JavaScript, SQL, REST APIs, observability platforms (AppDynamics, Splunk, ScienceLogic, Grafana), and cloud computing preferred.
  • Proven track record implementing automation and secure system rollouts.
  • Strong analytical skills—comfortable with SQL/BI tools, cohort analysis, funnel metrics, and financial modeling.
  • Exceptional communication and storytelling skills; able to influence C-suite and front-line stakeholders.
  • Experience driving change management in matrixed organizations, including rollout planning, training, and adoption measurement.
  • Experience in home‑services, consumer finance, or other high‑volume, multi‑division B2C environments preferred.
  • Background integrating AI/ML or advanced analytics into product features preferred.
  • Certifications such as CSPO, SAFe PO/PM, or Pragmatic Institute preferred.
  • Application form requests confirmation of legal authorization to work in the United States and sponsorship status.