Renuity

Principal/Senior Product Owner

Renuity

full-time

Posted on:

Origin:  • 🇺🇸 United States • North Carolina

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Job Level

Senior

Tech Stack

CloudGrafanaJavaJavaScriptSplunkSQL

About the role

  • Co-create a multi-year product vision aligned to enterprise growth objectives.
  • Translate strategic themes into outcome‑oriented product roadmaps.
  • Leverage SaaS platform and cloud product expertise to define secure, scalable, customer-focused solutions.
  • Implement a measurable framework (OKRs / RICE / WSJF) to rank features, tech‑debt retirement, and modernization initiatives.
  • Make explicit trade‑off decisions; articulate what not to build to preserve focus.
  • Apply incident analysis and performance data to guide prioritization.
  • Triage and prioritize escalations, defects, and performance improvements into structured backlogs balancing short-term fixes with long-term modernization.
  • Act as trusted adviser to Division Presidents, Ops, Sales, and Marketing leaders; synthesize diverse needs into a cohesive backlog.
  • Facilitate quarterly planning and roadmap reviews.
  • Bridge business requirements with technical feasibility, ensuring alignment across teams.
  • Act as a primary advocate for enterprise customers during escalations and critical incidents, ensuring their needs are translated into product improvements.
  • Partner with Engineering, Data, and Architecture leads to migrate legacy platforms, introduce cloud‑native capabilities, and strengthen DevSecOps practices.
  • Apply technical expertise in Java, SQL, APIs, cloud computing, and observability platforms (AppDynamics, Splunk, ScienceLogic, Grafana) to guide product decisions.
  • Own defect triage with detailed documentation, enabling expedited fixes and reducing customer disruption.
  • Lead initiatives to implement monitoring frameworks, automation, and system optimization for high-impact operations.
  • Define north‑star and leading KPIs; build business cases grounded in CAC, LTV, conversion, and productivity metrics.
  • Design A/B and multivariate experiments to validate hypotheses and de‑risk investments.
  • Use SQL and BI tools to measure performance outcomes and adoption across product portfolios.
  • Craft communication plans, training, and adoption metrics to ensure successful roll‑outs.
  • Serve as product evangelist, nurturing a customer‑centric product culture enterprise‑wide.
  • Create playbooks, knowledge templates, and technical documentation to standardize processes and enable cross-team adoption.
  • Mentor other Product Owners and cross‑functional squad members on product mindset, discovery techniques, and outcome thinking.
  • Contribute to organizational playbooks, templates, and reusable processes to standardize delivery.

Requirements

  • 10+ years of progressive product management / product ownership experience with recent success scaling product culture and frameworks.
  • Demonstrated ability to own enterprise-wide roadmaps and lead cross-functional teams through ambiguity and competing priorities.
  • Hands-on experience with SaaS/eCommerce platforms, customer escalations, and performance engineering.
  • Deep familiarity with modern product discovery, backlog management, Agile/Scrum, and Lean experimentation practices.
  • Proven track record partnering with technology on cloud migration, API-first architectures, and technical‑debt reduction.
  • Technical foundation in Java, JavaScript, SQL, REST APIs, observability platforms, and cloud computing is preferred.
  • Proven track record implementing automation and secure system rollouts.
  • Strong analytical skills—comfortable with SQL/BI tools, cohort analysis, funnel metrics, and financial modeling to build data‑backed business cases.
  • Exceptional communication and storytelling skills; able to influence C‑suite and front‑line stakeholders alike.
  • Experience driving change management in matrixed organizations, including rollout planning, training, and adoption measurement.
  • Experience in home‑services, consumer finance, or other high‑volume, multi‑division B2C environments preferred.
  • Background integrating AI/ML or advanced analytics into product features preferred.
  • Certifications such as CSPO, SAFe PO/PM, or Pragmatic Institute preferred.
  • Authorization to work in the United States (Are you legally authorized to work in the United States? field indicates requirement).