Rentokil Pest Control North America

Manager

• Assist the portfolio manager in establishing and evolving the long-term delivery strategy for the Steritech technology portfolio leading the IT Portfolio team through influence.
• Continuously identify and implement process improvements and best practices to optimize efficiency, cost, and quality across all technology initiatives.
• Set comprehensive program management standards, metrics, and governance.
• Prioritize and ensure the confidentiality, integrity, and availability of information and systems security in all aspects of work, influencing secure design and implementation practices.
• Provide overarching oversight for all technology projects and platform enhancements, ensuring alignment with strategic objectives, adherence to established standards, and effective management of scope, budget, and resources.
• Proactively identify and mitigate portfolio-level risks and issues, utilizing data-driven insights to inform decision-making and course correction.
• Foster a culture of collaboration, innovation, and continuous improvement by providing leadership, mentorship, and support to matrixed project and development teams (internal and external).
• Remove systemic barriers, facilitate effective cross-functional communication, and serve as a key escalation point for complex delivery challenges.
• Serve as a strategic liaison, building and maintaining strong relationships with business partners, IT partners, and external vendors.
• Ensure robust alignment on requirements, financial reporting, and seamless delivery of technology solutions that meet organizational goals.

Delivery Manager