Rentokil Pest Control North America

Account Executive

• Prospect and sell new qualified clients
• Engage with a diverse range of food and beverage processing market segments, including food processing plants, retail food establishments, food distribution, pharmaceuticals, and members of the food service industry
• Cold calling and prospecting for new business opportunities
• Developing territory strategies to exceed sales targets
• Gaining and maintaining comprehensive knowledge of RK Environmentals programs, protocols, pricing policies, and service offerings
• Building partnerships and collaborating effectively with Service and Operations teams to maximize growth opportunities
• Representing yourself and the RK Environmental brand as a premium provider of Brand Protection Services to clients and prospects

Regional Account Executive

Sales

• Sell the company's industry leading pest management services and products to new and existing residential customers
• Assess customers' needs by consulting with the customer and performing an analysis
• Sell pest control solutions as well as preventative maintenance for residential customers
• Collaborate with Customer Service Center, Inside Sales department, and Technicians
• Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement
• Develop proposals for customers to resolve existing pest issues
• Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home
• Follow up on past proposals to close sales opportunities
• Provide expert knowledge to new service installations
• Complete daily activities and sales performance using the company sales CRM

Residential Sales Specialist

• Prepare, file, and manage business license applications, renewals, and payments across all applicable jurisdictions.
• Monitor and track deadlines to ensure timely compliance with all business license obligations.
• Maintain and update internal databases or tracking tools with relevant license information and status.
• Mentor and help train junior tax analysts, providing guidance and support on complex tax and licensing matters.
• Identify and work with management to implement process improvements to enhance efficiency and accuracy in tax compliance.
• Participate in system enhancement projects or automation initiatives related to licensing.
• Act as a backup resource for sales & use and property tax teams during filing season, month-end, or other peak times.
• Assist with compiling data and documentation for tax audits, as needed.

Senior Analyst, Indirect Tax

• Managing all aspects of the US property tax compliance and business license filings
• Oversight of outsourced tax compliance providers in addition to the internal tax team
• Securing fixed asset data, reviewing applications, reconciling accounts
• Coordinating with internal stakeholders
• Ensuring timely, accurate, and compliant tax filings and payments
• Identifying and implementing process improvements
• Managing automation efforts
• Assisting with indirect tax audits
• Leading a team of tax professionals

Manager, Indirect Tax

Operations

• Manage daily operations of specialists with the goal of providing superior customer service to our clients
• Offer direction to staff in all aspects of operations, service, and client care
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control
• Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
• Able to work a flexible schedule, including early mornings and weekend work when needed
• Submit weekly, monthly, and yearly reports, as required

Manager – Operations

• Sell the company's pest management services and products to new and existing customers
• Call on various market segments including hospitality, healthcare, and retail
• Create new business opportunities through cold calling, networking, and referrals
• Inspect buildings for pests and sell pest control solutions
• Develop strategies to exceed sales targets
• Maintain complete knowledge of Rentokil’s programs and service offerings
• Collaborate effectively with internal departments

Commercial Sales Professional – Cleveland West Territory

Manager

• Responsible for the overall guidance of their district and are the key contact for implementing change
• Develop the management team to achieve growth, productivity, and profitability goals of the Branch
• Interview job applicants and select top candidates as well as monitor staffing needs
• Plan, identify, communicate, and delegate key responsibilities and practices to ensure smooth flow of operations within the Branch
• Drive the implementation of company programs and initiatives
• Review environments and key business indicators to identify problems, concerns, and opportunities for improvement

Branch Manager

Customer Retention Specialist

• Proactively engage with customers at risk of canceling, understanding their pain points, and crafting compelling solutions that drive long-term retention.
• Utilize advanced negotiation techniques to reinforce our value proposition and resolve customer concerns effectively.
• Maintain deep knowledge of our products, services, and competitive landscape to provide best-in-class customer solutions.
• Collaborate with internal teams (Customer Experience, Sales, Operations) to ensure a seamless retention process.
• Provide superior customer service through phone, email, and text communications.
• Handle advanced residential billing and service concerns with professionalism and efficiency.
• Accurately update and maintain customer records as needed.

Customer Retention Representative

• Prospect and sell new qualified clients
• Engage with a diverse range of food and beverage processing market segments
• Represent yourself and the company brand as a premium provider of food safety consulting, auditing and training solutions
• Writing and presentation of sales proposals

• Develop and manage performance of all sales activities in assigned region
• Staff, direct, hire, onboard, train, manage & engage team of Area Sales Managers
• Provide leadership to achieve profitability and growth aligned with company vision and values
• Work closely with Branch Managers and Regional Directors to align Sales and Operations
• Establish strategies to expand customer base and contribute to training programs for Sales Managers and Frontline colleagues
• Lead weekly meetings, one-on-ones, and debriefs to monitor performance and drive skill development
• Provide ongoing technical training on services offered in the assigned territory
• Ensure team meets activity standards and selected KPIs to meet/exceed sales targets
• Monitor progress against revenue objectives and jointly accountable with Operations for APITDA realization
• Monitor sales start rates and ensure company programs and initiatives are delivered at the branch level
• Coach and develop team, evaluate new managers, and communicate training needs to Market Leadership
• Work in the field with sales managers daily and maintain minimum sales activity requirements

Regional Sales Manager, Commercial

• Assist the portfolio manager in establishing and evolving the long-term delivery strategy for the Steritech technology portfolio leading the IT Portfolio team through influence.
• Continuously identify and implement process improvements and best practices to optimize efficiency, cost, and quality across all technology initiatives.
• Set comprehensive program management standards, metrics, and governance.
• Prioritize and ensure the confidentiality, integrity, and availability of information and systems security in all aspects of work, influencing secure design and implementation practices.
• Provide overarching oversight for all technology projects and platform enhancements, ensuring alignment with strategic objectives, adherence to established standards, and effective management of scope, budget, and resources.
• Proactively identify and mitigate portfolio-level risks and issues, utilizing data-driven insights to inform decision-making and course correction.
• Foster a culture of collaboration, innovation, and continuous improvement by providing leadership, mentorship, and support to matrixed project and development teams (internal and external).
• Remove systemic barriers, facilitate effective cross-functional communication, and serve as a key escalation point for complex delivery challenges.
• Serve as a strategic liaison, building and maintaining strong relationships with business partners, IT partners, and external vendors.
• Ensure robust alignment on requirements, financial reporting, and seamless delivery of technology solutions that meet organizational goals.

Regional Account Executive

Residential Sales Specialist

Senior Analyst, Indirect Tax

Manager, Indirect Tax

Manager – Operations

Commercial Sales Professional – Cleveland West Territory

Branch Manager

Customer Retention Representative

Regional Account Executive

Regional Sales Manager, Commercial

Delivery Manager