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CC Inside Sales Representative
Rentokil Pest Control North AmericaInside Sales Representative selling and upselling Pest Management Services to residential customers. Meeting sales targets and maintaining a customer-focused service approach.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in executing a structured sales process, achieving high closing rates, and effectively managing customer relationships. Proven ability to drive sales results in a fast-paced environment while maintaining high call quality standards.
Highest-signal resume keywords
Sales Process ExecutionCall Center ExperienceHigh Closing RateCustomer Relationship ManagementVerbal And Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Target AchievementInside Sales 6 Step Sales ApproachResidential Campaign ExecutionOutbound Campaign ExecutionSales Results Driving
Soft Skills
Collaboration With StakeholdersDynamic Environment Adaptability
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Pest Management ServicesYear Round Protection PlanInbound Sales CallsCall Quality ScoreCustomer Call-Ins
About the role
Key responsibilities & impact- Sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably, and ethically
- Execute the company designed sales process
- Effectively manage inbound daily sales calls expectations
- Consistently maintain a 60% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan
- Consistently achieve and exceed monthly Base Line Sales Target
- Clearly identify and execute the Inside Sales 6 Step Sales Approach
- Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours
- Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan
- Effectively Execute Residential Campaigns for both new and existing customers
- Execute outbound and SMS campaigns as needed
- Meet or exceed an average monthly call quality score above 75%
Requirements
What you’ll need- Minimum High School diploma or GED required
- 1+ years successful experience at a rapidly growing professional sales organization
- 1+ years Call center experience
- Proven history of driving sales results and achieving goals
- Must possess superior verbal and written communication skills
- Experience in effectively collaborating with internal and external stakeholders
- Proven success in a dynamic, fast-paced environment
Benefits
Comp & perks- Start Day 1 for Full-Time Colleagues - No Waiting Period!
- Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- 401(k) retirement plan with company-matching contributions
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility